Customer Reviews for Four Seasons Self Storage
(U-Haul Neighborhood Dealer)

184 reviews

5039 Hwy 44   Sorrento, LA 70778
(1 mile and half south of pelcian point at river road before track)

(225) 473-3731

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(225) 473-3731

5039 Hwy 44
Sorrento, LA 70778
(1 mile and half south of pelcian point at river road before track)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very friendly and helpful service.. will definitely recommend

Shannon H. 
Rating:
4.0

Customer did not leave a comment.

LATRICH S. 
Rating:
1.0

Customer did not leave a comment.

Tylan D. 
Rating:
5.0

I had an excellent experience at this location. They went above and beyond to make sure I wa taken care of.

AARON J. 
Rating:
4.0

Customer did not leave a comment.

Shanty M. 
Rating:
4.0

Customer did not leave a comment.

ASHANTI C. 
Rating:
5.0

Customer did not leave a comment.

EDWARD L. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

Rogers G. 
Rating:
5.0

Customer did not leave a comment.

Cartesha D. 
Rating:
5.0

Everything was perfect

Braxton S. 
Rating:
4.0

Air conditioning in truck I rented didn't work properly. Huge inconvenience in almost 100 degree weather

Shannon H. 
Rating:
5.0

Customer did not leave a comment.

Phillip H. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
5.0

Customer did not leave a comment.

Deborah B. 
Rating:
2.0

I rented a furniture dolly, got charged for it but it wasn't in the van. Also, there was a bottle of gin, ground you weed and weed paper all over the truck.

Tyler C. 
Rating:
3.0

The lady was very slow, I was there almost an hour. I did not get all my deposit back and I only left because she was taking too long and I had to go!

Kasey R. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
4.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

NIKKO G. 
Rating:
4.0

The mileage rate for Uhaul is over the top at $1.09 per mile.I got my move in (4 hours)and the location and service were fine,but I would never recommend Uhaul with its high local rates.Thanks for the opportunity to mention the above.

Bob M. 
Rating:
5.0

I had to drive 13 miles away to pick up the truck when I lived less than a mile from another one. That makes 26 miles I did not need to drive at $1.29 a mile that made simply the overcharge more than the actual rental. I would like this amount returned to me.

Jennifer F. 
Rating:
4.0

Customer did not leave a comment.

Jennifer L. 
Rating:
5.0

Very good customer service

WILLIE M. 
Rating:
5.0

Customer did not leave a comment.

Melissa W. 
Rating:
4.0

Customer did not leave a comment.

Myrna B. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL F. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline V. 
Rating:
5.0

Coustmer service was excellent.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

SHELIA M. 
Rating:
5.0

Customer did not leave a comment.

SHANIQUIE A. 
Rating:
4.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Dropoff was quick, easy and painless. I couldn't ask for an easier process.

ashley T. 
Rating:
5.0

Customer did not leave a comment.

Jerry P. 
Rating:
5.0

Nothing here

Cassandra R. 
Rating:
5.0

Customer did not leave a comment.

kelly S. 
Rating:
5.0

Nothing

PAUL M. 
Rating:
5.0

It was a good experience!

Preston H. 
Rating:
5.0

Consistently continue doing what you are doing

Germaine W. 
Rating:
4.0

Very positive experience. Will use this location again.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

JASON M. 
Rating:
5.0

Customer did not leave a comment.

Jamyra B. 
Rating:
5.0

Thanks for your services

SUZZANA S. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

When I arrived the truck was ready and the process was very fast. Check in was just as fast. Excellent service.

kerry S. 
Rating:
5.0

Customer did not leave a comment.

WALTER B. 
Rating:
5.0

Customer did not leave a comment.

FRANCESCA B. 
Rating:
5.0

The clerk was very friendly and the whole experience overall was great. We will use this Uhaul Location again.

Laurie G. 
Rating:
5.0

Everything went smoothly. No complaints. Will use again if necessary.

Janet S. 
Rating:
5.0

Customer did not leave a comment.

Anita B. 
Rating:
5.0

The dolly inside the U-Haul wheels need to be changed, Thanks

Veronica W. 
Rating:
5.0

Customer did not leave a comment.

Maurice S. 
Rating:
3.0

prices can be a little cheaper. I was renting a uhaul not a BMW

DENNIS C. 
Rating:
3.0

Was not our original location. This was 56 miles out of our way and they only gave us a 26 mile credit

Jenna P. 
Rating:
5.0

Customer did not leave a comment.

candace P. 
Rating:
4.0

Customer did not leave a comment.

Jason F. 
Rating:
4.0

Customer did not leave a comment.

Marvin M. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
3.0

Customer did not leave a comment.

Jared G. 
Rating:
5.0

Customer did not leave a comment.

Clinton M. 
Rating:
5.0

Amazing experience!

CRAIG K. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Good customer service at this location! I highly recommend this location!

John R. 
Rating:
4.0

Customer did not leave a comment.

KEVIN R. 
Rating:
5.0

Everything was perfect, they did everything but load the truck for me.

DANIEL L. 
Rating:
3.0

Customer did not leave a comment.

Ed H. 
Rating:
5.0

Nothing. All good. Thanks

BOB M. 
Rating:
4.0

Customer did not leave a comment.

Gerald B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT J. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN B. 
Rating:
3.0

Clean the truck and perform maintenance checks cause the check engine light was on

LAWRENCE J. 
Rating:
5.0

Was another great experience... THanks

JAMES B. 
Rating:
5.0

this operation is run much better than the ones I have been to in Baton Rouge.

DOUG D. 
Rating:
5.0

Customer did not leave a comment.

Terry D. 
Rating:
2.0

There is no parking for customers or rental returns. There was only one person there and she was very helpful but she had to do everything such as open the gate so that I could pull in and unblock the other customer that was there and my wife who was following me had to just wait in the driveway for lack of parking spaces. The address of the place in our GPS took us to the wrong location. It was not easy to find. The gas gage on the paperwork or gas gage was in error. I ended up filling the tank before it reach the # of gallons on the estimator.

ANDRE D. 
Rating:
5.0

Customer did not leave a comment.

LEE V. 
Rating:
4.0

Customer did not leave a comment.

MARC L. 
Rating:
5.0

Customer did not leave a comment.

MYRTLE B. 
Rating:
5.0

Customer did not leave a comment.

veronica S. 
Rating:
1.0

The vehicle was extremely dirty and smelled of cigarette smoke. The rear compartment was full of mud smudged over the floor and ramp. The agent over drafted my account from a refund after charging me for the incorrect truck from the beginning. I assume that Uhaul will never find out about this if I do not report this issue. I am requesting a refund of the funds paid for this rental especially after having two charges, not holds on my credit card!

ASHLEY L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
4.0

The location yes but for Uhaul NO

DAWN F. 
Rating:
4.0

Very nice people working there

TRAVIS F. 
Rating:
3.0

The business was closed so information is limitied.

GREGORY C. 
Rating:
5.0

We went to the facilty to drop off the truck, No one was there, They were not open, which was fine except there was no where to turn the key in. We called uhaul and ended up taking pictures of the mile, gas gauge and back off the truck with the blankets folded. We had to leave the key in the back of the truck. It made us uncomfortable leaving the truck there feeling like we were responsible until someone showed up. We couldnt stay because were had to travel back 200 miles. Uhaul was very courteous but no one was sure what to do since there was no drop box for the key and we had to leave the truck.

DWAYNE D. 
Rating:
5.0

Customer did not leave a comment.

TONY M. 
Rating:
5.0

Customer did not leave a comment.

KYLE B. 
Rating:
5.0

How about next time a truck be available WHERE I FUCKING RESERVE ONE AT? Two times in 6 months I'm made reservations, get to pick up location only to find out they don't have a truck neither does anyone else within 20 miles so I have to go way out of my way, spend time, more gas in the shitty 10 mpg trucks you provide.

CHASE S. 
Rating:
3.0

At this location the lady ask me if I need it for another day. I did. The lady did not tell me I was going to be charged. Very disappointed.

ANTHONY H. 
Rating:
2.0

I purchased insurance and thought i was covered on the vehicle. THe attendant told me that there was a premium policy available that covered the contents. I chose not to take that coverage becuase i thought that the plan i had covered the vehicle and the upgradeded plan covered the contents. This is what i made my decision on not price. In returning the vehicle, I was surprised to hear that the plan i paid for did not cover all of the rental truck. If thisI would have been explained to me, i would have definitely taken the other policy. Bottom line is I purchased insurance on what i thought covered the rental truck based on my conversation with the attendant and it did not.

BO R. 
Rating:
5.0

Customer did not leave a comment.

TEDRICK J. 
Rating:
3.0

Customer did not leave a comment.

TONYA G. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

There's nothing you could have done to improve my experience. Now the nice lady checked me out could probably use a new register, but she was exceptional prompt and answered all my questions. First time uhaul user, and I will be back you can guarantee it.

JOHN H. 
Rating:
5.0

The truck needs a front wheel aliment.

patricia J. 
Rating:
5.0

Not one thlng.

JOHNNY P. 
Rating:
2.0

worker did not know info. about the U-Haul process

RICKY S. 
Rating:
1.0

Rented in sorento louisiana retuned to Fairfield tx drone around 3 hours trying to return equipment kept calling the 800 number kept getting referred to someone else nobody could tell me where I could return equipment to finally found place on our own and if could have returned it the place the lady I rented it from I would have not used 46 miles but ended up going over mileage but this nice guy we retuned it to took care of it but I don't think I will ever rent uhaul again so hard to turn it back in

Todd G. 
Rating:
5.0

N/a

JOSHUA F. 
No reviews have been submitted for this location.

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