Grateful to owners and staff for enjoyable experience renting RV spot 15Lurlie H. | Overall Experience
Customer Reviews for Four Seasons Self Storage
(U-Haul Neighborhood Dealer)
Sorrento, LA 70778
(1 mile and half south of pelcian point at river road before track)
Services at this Location:
- Mon-Fri: 8:30 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They need to be ready to assist there customers. I was there at 8:00 am and it was almost 8:30 before I left. I was the only customer there. They were not prepared.Jessie P.
The facilities are wonderful. It was very clean and easy to access your unit even if other people were there. The staff was friendly and helpful. Even when the facility had no power due to hurricane Ida the gate was opened to ensure access. They even sent out emails to update the clients.Jeremy B. | Overall Experience
Customer did not leave a comment.Kennita C.
Thank you Darlana for your attention to details. You made my moving experiene easier than I imagined. I hope our lives cross path in the future. May your days be merry and your burdens be light. Keep Safe, Cynthia and Vernett KnightCynthia K. | Overall Experience
Customer did not leave a comment.Ty'Ana H. | Overall Experience
Dulane was so helpful and friendly. She answered the phone after hours when we were checking out and helped us find another uhaul when theirs wasn’t available. Being new to Gonzales, she was very helpful in answering any questions.Susan D. | Overall Experience
customer service was excellent. It was a pleasure to use four seasons storageCharles T.
Very friendly and helpful service.. will definitely recommendShannon H.
Customer did not leave a comment.LATRICH S.
Customer did not leave a comment.Tylan D.
I had an excellent experience at this location. They went above and beyond to make sure I wa taken care of.AARON J.
Customer did not leave a comment.Shanty M.
Customer did not leave a comment.ASHANTI C.
Customer did not leave a comment.EDWARD L.
Customer did not leave a comment.Richard D.
Customer did not leave a comment.Rogers G.
Customer did not leave a comment.Cartesha D.
Everything was perfectBraxton S.
Air conditioning in truck I rented didn't work properly. Huge inconvenience in almost 100 degree weatherShannon H.
Customer did not leave a comment.Phillip H.
Customer did not leave a comment.Angela M.
Customer did not leave a comment.Deborah B.
I rented a furniture dolly, got charged for it but it wasn't in the van. Also, there was a bottle of gin, ground you weed and weed paper all over the truck.Tyler C.
The lady was very slow, I was there almost an hour. I did not get all my deposit back and I only left because she was taking too long and I had to go!Kasey R.
Customer did not leave a comment.Patrick W.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.NIKKO G.
The mileage rate for Uhaul is over the top at $1.09 per mile.I got my move in (4 hours)and the location and service were fine,but I would never recommend Uhaul with its high local rates.Thanks for the opportunity to mention the above.Bob M.
I had to drive 13 miles away to pick up the truck when I lived less than a mile from another one. That makes 26 miles I did not need to drive at $1.29 a mile that made simply the overcharge more than the actual rental. I would like this amount returned to me.Jennifer F.
Customer did not leave a comment.Jennifer L.
Very good customer serviceWILLIE M.
Customer did not leave a comment.Melissa W.
Customer did not leave a comment.Myrna B.
Customer did not leave a comment.CRYSTAL F.
Customer did not leave a comment.Jacqueline V.
Coustmer service was excellent.DAVID S.
Customer did not leave a comment.SHELIA M.
Customer did not leave a comment.SHANIQUIE A.
Customer did not leave a comment.Mark B.
Dropoff was quick, easy and painless. I couldn't ask for an easier process.ashley T.
Customer did not leave a comment.Jerry P.
Nothing hereCassandra R.
Customer did not leave a comment.kelly S.
It was a good experience!Preston H.
Consistently continue doing what you are doingGermaine W.
Very positive experience. Will use this location again.Michael H.
Customer did not leave a comment.JASON M.
Customer did not leave a comment.Jamyra B.
Thanks for your servicesSUZZANA S.
Customer did not leave a comment.JAMES H.
When I arrived the truck was ready and the process was very fast. Check in was just as fast. Excellent service.kerry S.
Customer did not leave a comment.WALTER B.
Customer did not leave a comment.FRANCESCA B.
The clerk was very friendly and the whole experience overall was great. We will use this Uhaul Location again.Laurie G.
Everything went smoothly. No complaints. Will use again if necessary.Janet S.
Customer did not leave a comment.Anita B.
The dolly inside the U-Haul wheels need to be changed, ThanksVeronica W.
Customer did not leave a comment.Maurice S.
prices can be a little cheaper. I was renting a uhaul not a BMWDENNIS C.
Was not our original location. This was 56 miles out of our way and they only gave us a 26 mile creditJenna P.
Customer did not leave a comment.candace P.
Customer did not leave a comment.Jason F.
Customer did not leave a comment.Marvin M.
Customer did not leave a comment.James W.
Customer did not leave a comment.Jared G.
Customer did not leave a comment.Clinton M.
Amazing experience!CRAIG K.
Customer did not leave a comment.John S.
Good customer service at this location! I highly recommend this location!John R.
Customer did not leave a comment.KEVIN R.
Everything was perfect, they did everything but load the truck for me.DANIEL L.
Customer did not leave a comment.Ed H.
Nothing. All good. ThanksBOB M.
Customer did not leave a comment.Gerald B.
Customer did not leave a comment.ROBERT J.
Customer did not leave a comment.JUSTIN B.
Clean the truck and perform maintenance checks cause the check engine light was onLAWRENCE J.
Was another great experience... THanksJAMES B.
this operation is run much better than the ones I have been to in Baton Rouge.DOUG D.
Customer did not leave a comment.Terry D.
There is no parking for customers or rental returns. There was only one person there and she was very helpful but she had to do everything such as open the gate so that I could pull in and unblock the other customer that was there and my wife who was following me had to just wait in the driveway for lack of parking spaces. The address of the place in our GPS took us to the wrong location. It was not easy to find. The gas gage on the paperwork or gas gage was in error. I ended up filling the tank before it reach the # of gallons on the estimator.ANDRE D.
Customer did not leave a comment.LEE V.
Customer did not leave a comment.MARC L.
Customer did not leave a comment.MYRTLE B.
Customer did not leave a comment.veronica S.
The vehicle was extremely dirty and smelled of cigarette smoke. The rear compartment was full of mud smudged over the floor and ramp. The agent over drafted my account from a refund after charging me for the incorrect truck from the beginning. I assume that Uhaul will never find out about this if I do not report this issue. I am requesting a refund of the funds paid for this rental especially after having two charges, not holds on my credit card!ASHLEY L.
Customer did not leave a comment.TIMOTHY B.
The location yes but for Uhaul NODAWN F.
Very nice people working thereTRAVIS F.
The business was closed so information is limitied.GREGORY C.
We went to the facilty to drop off the truck, No one was there, They were not open, which was fine except there was no where to turn the key in. We called uhaul and ended up taking pictures of the mile, gas gauge and back off the truck with the blankets folded. We had to leave the key in the back of the truck. It made us uncomfortable leaving the truck there feeling like we were responsible until someone showed up. We couldnt stay because were had to travel back 200 miles. Uhaul was very courteous but no one was sure what to do since there was no drop box for the key and we had to leave the truck.DWAYNE D.
Customer did not leave a comment.TONY M.
Customer did not leave a comment.KYLE B.
How about next time a truck be available WHERE I FUCKING RESERVE ONE AT? Two times in 6 months I'm made reservations, get to pick up location only to find out they don't have a truck neither does anyone else within 20 miles so I have to go way out of my way, spend time, more gas in the shitty 10 mpg trucks you provide.CHASE S.
At this location the lady ask me if I need it for another day. I did. The lady did not tell me I was going to be charged. Very disappointed.ANTHONY H.
I purchased insurance and thought i was covered on the vehicle. THe attendant told me that there was a premium policy available that covered the contents. I chose not to take that coverage becuase i thought that the plan i had covered the vehicle and the upgradeded plan covered the contents. This is what i made my decision on not price. In returning the vehicle, I was surprised to hear that the plan i paid for did not cover all of the rental truck. If thisI would have been explained to me, i would have definitely taken the other policy. Bottom line is I purchased insurance on what i thought covered the rental truck based on my conversation with the attendant and it did not.BO R.
Customer did not leave a comment.TEDRICK J.
Customer did not leave a comment.TONYA G.
Customer did not leave a comment.JAMES A.
Customer did not leave a comment.JAMES A.
There's nothing you could have done to improve my experience. Now the nice lady checked me out could probably use a new register, but she was exceptional prompt and answered all my questions. First time uhaul user, and I will be back you can guarantee it.JOHN H.
The truck needs a front wheel aliment.patricia J.
Not one thlng.JOHNNY P.