Customer Reviews for Four Seasons Self Storage
(U-Haul Neighborhood Dealer)

119 reviews

5039 Hwy 44   Sorrento, LA 70778

(225) 473-3731

Office Hours

  • Monday - Friday:
    8 am - 11:30 am / 12:30 pm - 4:30 pm
  • Saturday - Sunday:
    8 am–11 am

Services at this Location:

Contact Us

(225) 473-3731

5039 Hwy 44
Sorrento, LA 70778

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 11:30 am / 12:30 pm - 4:30 pm
  • Saturday - Sunday:
    8 am–11 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I had a great experience dealing with this location and would be the only location I'd deal with in the future. The lady at the desk that I delt with was extremely nice and kind and made me feel extremely comfortable. Four Seasons Self Storage/Uhaul Rentals is the best!

Brandon T 
Rating:
5.0

The 4X8 trailer was perfect equipment for my journey. The office personnel were extremely professional. The hookup was done with the upmost care. For my Uhaul needs I will do business with this store again. I highly recommend Uhaul and this store.

Mike D 
Rating:
1.0

The lady at the front was real rude

Merecedez S 
Rating:
5.0

Customer did not leave a comment.

Andrea P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lois M 
Rating:
5.0

Staff was very friendly & helpful.

ilene l 
Rating:
4.0

Customer did not leave a comment.

Brandon F 
Rating:
5.0

Everything was great and excellent customer service.

April C 
Rating:
5.0

Customer did not leave a comment.

Marcy L 
Rating:
4.0

Customer did not leave a comment.

Rachel M 
Rating:
5.0

Very impressed with the customer service nothing to complain about everybody's wonderful Ms Diane went above and beyond with everything to help us from the storage to the U-Haul

William W 
Rating:
5.0

The lady was very professional in all aspects

Phillip O 
Rating:
4.0

Customer did not leave a comment.

Tanesha M 
Rating:
2.0

Check make sure receive all equipment when having ready for pick up had to come back later in day because all equipment there

Jerry P 
Rating:
5.0

Nothin needs to be changed at all she was really kind and really respectful and beautiful

Michael C 
Rating:
5.0

Customer did not leave a comment.

Marlene G 
Rating:
4.0

People and service great. Did have concern of 1 tire tread was at its limits. Did make the trip with no issues.

Morris S 
Rating:
5.0

Mr. Jones was exceptional! I will definitely rent again from this location. Thanks!

John J 
Rating:
3.0

Service equipment and don't overcharge

Dinez D 
Rating:
5.0

The representative was very nice and helpful at the location

Carl W 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE A 
Rating:
5.0

Customer did not leave a comment.

Sabrina P 
Rating:
5.0

Customer did not leave a comment.

Donald T 
Rating:
3.0

Trucj was damaged.... bad brakes.... bad pick-up and really bad gas millage.... there were new trucks on lot.... why did they give me this piece of .......

James B 
Rating:
5.0

i did recommend someone there

Crstilynn B 
Rating:
4.0

The window was left down on the driver's side....when we picked it up it was raining- inside cab was soaked... had to put towels down.

morgan j 
Rating:
5.0

Customer did not leave a comment.

Molly B 
Rating:
5.0

Customer did not leave a comment.

Bonnie S 
Rating:
5.0

Customer did not leave a comment.

Lisa H 
Rating:
2.0

Uhaul app did not work. Had to wait on customer service line for 30 minutes prior to finally getting the virtual reservation set up.

Jason A 
Rating:
4.0

Customer did not leave a comment.

maya h 
Rating:
5.0

Every thing in great condition and very well maintained. The person was great and wall knowledge about the unit and paper work

tommy g 
Rating:
5.0

Customer did not leave a comment.

brian d 
Rating:
2.0

I reserved the pickup at a different location but UHaul changed it to Four Seasons. This location was not convenient, and the manager was not very friendly. The inside of the cab was disgusting. Someone had spilled a drink but it was certainly pointed out to me to make sure the truck was returned clean. I don't think she even looked at this truck before she rented it to me.

Dera A 
Rating:
5.0

Customer did not leave a comment.

Terry J 
Rating:
2.0

Customer did not leave a comment.

Hillary H 
Rating:
5.0

Customer did not leave a comment.

LeBlanc's M  |  Overall Experience 
Rating:
5.0

The woman that checked us out was very knowledgeable and quick no complaints!

Calvin P 
Rating:
5.0

Customer did not leave a comment.

Biff F 
Rating:
4.0

Customer did not leave a comment.

Geroge G 
Rating:
5.0

I have been with Four Seasons for a total of almost five years off and on. They have always helped me with any request and repaired all items promptly. Thank you to Dolene and Henry for being so kind and helpful.

Gail V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Garth W 
Rating:
5.0

Customer did not leave a comment.

Jihad A 
Rating:
5.0

Customer did not leave a comment.

Chante W 
Rating:
4.0

Customer did not leave a comment.

Alan B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peggy M 
Rating:
5.0

Customer did not leave a comment.

ajahna A 
Rating:
5.0

Four seasons helped me when I was in a bind after crown storage screwed me. I will bring my personal and company business to them from here on out.

christopher m 
Rating:
4.0

Customer did not leave a comment.

NYOKEE C  |  Overall Experience 
Rating:
3.0

Clean the inside of the vehicle out

April M 
Rating:
5.0

Customer did not leave a comment.

Vicki S 
Rating:
5.0

Excellent service across the board

Jeremy B 
Rating:
5.0

Customer did not leave a comment.

Tessa B 
Rating:
5.0

Everything was excellent lots of space

LOUVENIA J 
Rating:
4.0

If it’s raining and bad weather not expect the customer to clean vehicle

Antoinette R 
Rating:
5.0

I was pleased with the service with Four Seasons U-Haul Service

Suzzana S 
Rating:
4.0

Customer did not leave a comment.

Christine P 
Rating:
3.0

Need more help in the office.

EDGAR A 
Rating:
5.0

Everything was good

KATIE K 
Rating:
5.0

Customer did not leave a comment.

Cassandra J 
Rating:
5.0

Wonderful People to work with.

James T  |  Overall Experience 
Rating:
5.0

Taj was just excellent and had to work through several system outages

Will M 
Rating:
1.0

I got evicted because me and the manger got into a verbal disagreement . She accused me of lying about being a tenant. I was using the dumpster when she approached me and told me it was for customer only , I informed her I was a customer , she didn’t believe me and it went left after insulting me . She definitely need to be train on professionalism.

Corey W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TEDDY S 
Rating:
5.0

Nothing on pick up. The place was super clean and the young man hooked up the trailer and we went over everything. I would rent from them again.

Brad R 
Rating:
5.0

Customer did not leave a comment.

Ellen B 
Rating:
5.0

Customer did not leave a comment.

Cullen B  |  Overall Experience 
Rating:
5.0

Agent that helped us with reservation and hook up was top notch.

Kelley V 
Rating:
5.0

Customer did not leave a comment.

Laurie G 
Rating:
5.0

Customer did not leave a comment.

COURTNEY B 
Rating:
5.0

I was really satisfied

Earl D 
Rating:
5.0

Customer did not leave a comment.

Clifton S 
Rating:
5.0

The manager was absolutely wonderful. Hands down the best uhaul rep I've dealt with ever. Helpful, polite and upbeat!

VANNESSA F 
Rating:
5.0

Customer did not leave a comment.

JUSTIN A 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Customer did not leave a comment.

Hayward C 
Rating:
5.0

Nice place also

Jonathan N 
Rating:
5.0

Rented a 5x8 trailer. Seems like older equipment. Tire had been retread instead of changed but lasted the whole trip. Had a little problem with the ball latch. But over all in good working order and no leaks

cheryl l 
Rating:
5.0

Customer did not leave a comment.

Ian H 
Rating:
4.0

Super nice people to deal with

Gayle L 
Rating:
5.0

Nothing at all everything was excellent

Leroy S 
Rating:
5.0

Customer did not leave a comment.

keith d 
Rating:
2.0

Never said I had to but a full tank of fuel in truck

carmello c 
Rating:
3.0

I felt I was overcharged for this trip 742.00 the total for the trip 291.00 and gas put back where it goes my amount jumped to 742.00 after I extended the truck for a couple hours got stuck in traffic

Laticia G 
Rating:
5.0

The lady who was there when I initially rented the storage was very professional at all times. I was very disappointed when my storage was broken into and told there were no interior cameras. This appeared to have happened once the initial lady left.

Cynthia J  |  Overall Experience 
Rating:
5.0

The front desk manager was always courteous and kind she went above and beyond to make sure me as a customer was very satisfied and I was I will recommend you guys to a friend or family member take care and if I need you in the future I will come back to you thanks for all your help and you’re impeccable customer service Mrs Boudreaux

Nikitia B  |  Overall Experience 
Rating:
5.0

Everything was great Keep up the great work I will be back ❤️

Nikitia B 
Rating:
5.0

great experience no improvements needed

Mary H 
Rating:
5.0

Customer did not leave a comment.

LANCE F 
Rating:
5.0

Customer did not leave a comment.

Thomas A 
Rating:
5.0

I experienced my best customer service encounter here. She knew everything about the equipment and was very polite. She even hooked the equipment to my vehicle. She is very nice.

Justin B 
Rating:
5.0

service was friendly and professional I was taken care of with me as the customer with lots of care

Wayne N 
Rating:
3.0

Customer did not leave a comment.

James R 
Rating:
4.0

Customer did not leave a comment.

DonaldBarry P 
Rating:
5.0

Trailor lift assist to lift tongue on the ball of my truck

Neal B 
Rating:
5.0

Customer did not leave a comment.

JANAY C 
Rating:
5.0

Awesome and easy. The lady that runs that place is very knowledgeable and efficient. I have rented there twice in the last few weeks and both times it was a very easy experience.

Joseph J 
Rating:
5.0

Delain the lady at the desk was so helpful and polite ......best place to rent a U-Haul I am going to use again when I need it ...everything was perfect

Sharell M 
Rating:
4.0

Customer did not leave a comment.

Marty L 
Rating:
5.0

N/A

Brittany C 
Rating:
5.0

Customer did not leave a comment.

JUSTIN N 
Rating:
5.0

Customer did not leave a comment.

PAUL W 
Rating:
5.0

Customer did not leave a comment.

Philipe G  |  Overall Experience 
Rating:
5.0

The staff was most accommodating and always very friendly

Pamela C  |  Overall Experience 
Rating:
5.0

Great storage facility would recommend

Ronald R  |  Overall Experience 
Rating:
1.0

The customer service representative who assisted us was irate and extremely unprofessional. Upon arrival, she told the authorized driver that we did not have a reservation. Then she read the reservation she had on the board and it was hours. When asking about changing the drop off location, she. Egan to explain. I stated that that was ok, would require too much work and said let’s stock with the current location. She got loud and threatening. We got the impression that she simply did not want to release the vehicle to us. Horrible horrible horrible encounter. I would never recommend this location to anyone. On top of this, this was our second reservation change by haul.

Nayita W 
Rating:
5.0

Dolaney was a great representative for your company.

charles b 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE B  |  Overall Experience 
Rating:
5.0

Grateful to owners and staff for enjoyable experience renting RV spot 15

Lurlie H  |  Overall Experience 
Rating:
5.0

The facilities are wonderful. It was very clean and easy to access your unit even if other people were there. The staff was friendly and helpful. Even when the facility had no power due to hurricane Ida the gate was opened to ensure access. They even sent out emails to update the clients.

Jeremy B  |  Overall Experience 
Rating:
5.0

Thank you Darlana for your attention to details. You made my moving experiene easier than I imagined. I hope our lives cross path in the future. May your days be merry and your burdens be light. Keep Safe, Cynthia and Vernett Knight

Cynthia K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ty'Ana H  |  Overall Experience 
Rating:
5.0

Dulane was so helpful and friendly. She answered the phone after hours when we were checking out and helped us find another uhaul when theirs wasn’t available. Being new to Gonzales, she was very helpful in answering any questions.

Susan D  |  Overall Experience 
Rating:
5.0

The staff was extremely helpful and supportive in working with me on a few occasions. I would definitely recommend 4 Seasons Storage.

CEDRIC P  |  Overall Experience 
Rating:
5.0

Great

LOOP L  |  Overall Experience 
Rating:
5.0

I have rented on more than one occasion from Four Seasons and will again if I ever need storage in that area of Louisiana in the future.

MARY V  |  Overall Experience 
Rating:
5.0

Storage facility very clean, climate control is great, convenient location

Privacy R  |  First Impressions 
Rating:
5.0

I never used it but phone service was good

Privacy R  |  First Impressions 
Rating:
1.0

When we arrived, we were told no unit was available. This left us scrambling for a new unit. Very frustrating!

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

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