The trailer lights did not work properly, was told I needed to buy the adapter for my vehicle and then the lights would work properly. I bought the adapter and the lights still didn't work, which I didn't find out until 7hrs into my trip after the sun went down. Very dangerous and unacceptableEzechio H.
Customer Reviews for Frank G Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The steering wheel was sticky and there was water bottles inside. It smelt like smoke. The truck was not available for pickup at the time requested and the keys were not left for self pickupRuth S.
Owner wasn't there to,pick up equipment did everything on phone and the person that released the trailer to me did not now what he was doing I checked lights he hooked up trailer lowered on ball I drove off and trailer fell off ball he didn't tighten the lock I raised it up and hooked it back up and locked the ball.tammy L.
Customer did not leave a comment.Juan A.
They said I could deliver there and rent more days, I decided to rent 3 more days to which they charged me 267 dollars that would return 150, but I checked the charges at the bank and they had charged me 267 plus 200 dllrs more, the head of the stores said that because I wanted To lie to them for going to another uhaul and re-renting for three more days at the end I returned to the main uhaul and returned it on the second day they only charged 108 dllrs and they returned to me I do not know if 140 or 150 dllrs,. The other 200 dllrs that they charged me without informing me, they did not return them to me. That is the reason why I can say you have to be very careful if you are going to rent enuhaul, you can change my idea, while I continue to give a bad service and discriminate and as if employees owned uhaul.Martha D.
Customer did not leave a comment.Carlos C.
The employees were very polite helpful.!Lorna D.
Customer did not leave a comment.Dionte W.
Customer did not leave a comment.heather H.