Customer Reviews for Frank Nix Flooring
(U-Haul Neighborhood Dealer)

61 reviews

631 Taylorsville Rd   Taylorsville, KY 40071

(502) 477-5955

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(502) 477-5955

631 Taylorsville Rd
Taylorsville, KY 40071

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David G 
Rating:
5.0

Customer did not leave a comment.

Joshua W 
Rating:
5.0

Customer did not leave a comment.

Quendolyn M 
Rating:
3.0

I had my location changed at the last minute and had to drive several miles out of the way. The people at this location was very nice and I would recommend them to anyone.

Ron F 
Rating:
5.0

Customer did not leave a comment.

Chad W 
Rating:
5.0

Customer did not leave a comment.

Kalob S 
Rating:
5.0

Nothing

Orm M 
Rating:
5.0

Customer did not leave a comment.

Wayne R 
Rating:
5.0

Work on the 24/7 pick up process. The web site is not user friendly at all and the person I talked to on the phone seemed very irritated from the start. When they called the numbers I provided they hung up on the person as soon as it was confirmed to my identity.

Charles K 
Rating:
4.0

Location was closed when I was told to drop of the trailer off. Uhual should not expect the customer to be able to take the trailer hitch off the truck by themselves with no jack, that was ridiculous and Uhual should have given an extra day since this location was closed. I will be reaching out privately to uhual to fix that problem.

Hailey P 
Rating:
5.0

Customer service was excellent. Will use again for sure.

Andrew R 
Rating:
5.0

Customer did not leave a comment.

RIVERS M 
Rating:
5.0

Customer did not leave a comment.

Tom W 
Rating:
5.0

Customer did not leave a comment.

Desmond Y 
Rating:
3.0

Customer did not leave a comment.

Cindy C 
Rating:
2.0

The equipment number on site did not match the equipment I reserved. I received 8 emails confirming the order and drop off location, none of which had the same information. I had to call several times to make sure I had the correct information.

MICHAEL H 
Rating:
5.0

All great for both of uhal

reba s 
Rating:
5.0

Support staff was very helpful and accommodating.

Jay R 
Rating:
4.0

Customer did not leave a comment.

Michael K 
Rating:
3.0

The cab was muddy and the back was dirty

Jason H 
Rating:
4.0

Customer did not leave a comment.

jennifer m 
Rating:
5.0

Customer did not leave a comment.

Monwei C 
Rating:
3.0

For starter I was sent to a location that was closed so I couldn’t get the truck I had reserved then was sent to a different location and was told they would give me a 15ft truck for the 10ft price but was charged full price for the 15ft!! Also was told that my account would not be charged until the truck was dropped off but the money was taken out of my account before I even left the lot. I will NEVER use uhaul again!!!

Chris A 
Rating:
5.0

Customer did not leave a comment.

Debbie D 
Rating:
5.0

Just keep up the good work and stay convenient 👍

Billy a 
Rating:
5.0

Customer did not leave a comment.

tom k 
Rating:
5.0

Customer did not leave a comment.

Thomas C 
Rating:
4.0

Customer did not leave a comment.

jeffrey S 
Rating:
4.0

Customer did not leave a comment.

Dale M 
Rating:
4.0

The lady inside was extremely helpful!

Robert A 
Rating:
4.0

Customer did not leave a comment.

John P 
Rating:
4.0

Customer did not leave a comment.

Chad B 
Rating:
5.0

Customer did not leave a comment.

Andy C 
Rating:
5.0

Friendly, knowledgeable staff. Made the process clean and simple. Job well done. Thanks

Michael H 
Rating:
5.0

Idk If the brakes worked. Pickup and drop off were great.

nick k 
Rating:
5.0

Have the correct equipment that was rented. I was forced to switch locations and use a much larger truck than what I originally rented. I had to get a ride from the original rental place to the one you switched me to. Then had to drive back to this location to rent the car dolly. This rental was made very difficult and it was not the dealers fault,

Michael M 
Rating:
3.0

Customer did not leave a comment.

David Z 
Rating:
5.0

Customer did not leave a comment.

willie h 
Rating:
5.0

Customer did not leave a comment.

ROBERT R 
Rating:
5.0

Customer did not leave a comment.

WADE M 
Rating:
3.0

Customer did not leave a comment.

JENNIFER N 
Rating:
5.0

Customer did not leave a comment.

ROY S 
Rating:
5.0

Customer did not leave a comment.

Michael A 
Rating:
5.0

Customer did not leave a comment.

Michael A 
Rating:
5.0

Customer did not leave a comment.

TROY S 
Rating:
5.0

Customer did not leave a comment.

JAMES J 
Rating:
5.0

Customer did not leave a comment.

MICHAEL A 
Rating:
2.0

This location is almost 40 miles from my home. Surely you could have found a little trailer closer. Very disappointing.

Patrick C 
Rating:
4.0

Customer did not leave a comment.

Michael A 
Rating:
5.0

Customer did not leave a comment.

Timothy A 
Rating:
5.0

Very nice female associate helped me with getting familiar with driving the truck. She was pleasant and friendly.

SHERRI S 
Rating:
5.0

Customer did not leave a comment.

allison B 
Rating:
5.0

I didn’t drop off.

Jennifer W 
Rating:
4.0

Customer did not leave a comment.

EUGENE B 
Rating:
4.0

Customer did not leave a comment.

Billy H 
Rating:
4.0

Self drop off to a very well maintained clean lot, but no personal interactions

Schyler G 
Rating:
4.0

Customer did not leave a comment.

Thomas W 
Rating:
5.0

Customer did not leave a comment.

Jennifer H 
Rating:
5.0

Easy

JASON M 
Rating:
5.0

Customer did not leave a comment.

val p 
Rating:
5.0

Customer did not leave a comment.

Roswell H 
No reviews have been submitted for this location.

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