Customer Reviews for Franklin Place Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Franklin Place Storage

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Trish C. on

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Mairlyn L. on

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Very nice trailer and it pulled like a charm!!!

Paul S. on

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Chris R. on

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Anthony O. on

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Jennifer P. on

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Jeff S. on

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Eric M. on

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Lisa D. on

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It appears they need to check their drop box a little more often. The location is very convenient for any drop offs to Fairfield Glade, TN

GARY E. on

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Excellent experience. Joel was professional, friendly, and made sure I was satisfied with the trailer and setup. Drop off was equally easy.

Stephen H. on

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Supposed to be open half day on Sunday as advertised and weren't there. Had to call 2 times on Monday to get a receipt emailed to me then it wasn't correct.

TERRENCE H. on

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Great experience

pamela G. on

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Nothing , everything was perfect.

Brian S. on

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Always closed when I’ve dropped off

Debra R. on

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Fantastic

Debra R. on

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Could not have been easier

Beth M. on

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John P. on

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Carol R. on

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Gregory M. on

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Beth M. on

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karen E. on

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Fantastic experience.

Ronald F. on

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Robert O. on

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It was confusing when I got there as the sign on the door said U-Haul but they were not in that part of the building. I had to call them on the phone and they brought the truck around from the back. The person in the store just told me to put the keys in the box when I came back so I did not get to check it in with anyone. I would rather of had a person-person drop off.

Luna S. on

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Very helpful staff. Wasn't exactly sure how drop off worked but called listed number and everything checked out and went smoothly. Thank you very much for answering all my phone calls. I will use this location in the future.

DAVID B. on

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Rental went very smoothly. Easy to use. Thanks

lawrence P. on

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All good

Ronald M. on

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Ronald M. on

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Rheal C. on

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Eugene B. on

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Everything went well; no concerns

JOHN H. on

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Tony K. on

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Needs security cameras. I had my trailer broken into and they took about $2000 worth of items

joseph g. on

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Joel is a very sufficient and professional manager, Ken very helpful in getting it done for the customers needs. The fine folks at the counter top and cabinet store whom takes the monthly payments.

BERNIE G. on

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Great customer service. Very secure facility.

TIM H. on

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Nice facility.