My wife and I have rented about 6 or 7 trucks and about 7 or 8 trailers in the last 2 months, from Fowlers furniture, Mulch n more, Nanas place and dropped at 4411 chapel hill boulavard u haul, we also have 5 storage units there. All rentals with excellent service and friendly helpful and curtious staff. That's a lot of U-haul business The experience we had at Franklin place Crossville still has me steaming, The lady was so retarded and rude it was unbelievable, She made the experience as difficult as possible and it took an hour and a half to get our rental, then we were given a trailer with a flat tire and she couldn't change the number and had to start all over and couldn't get anything right, and made such a drama. In the end I had to call u haul manager on the phone and get him to sort it out on speaker phone, she then tried to grab my phone and when I wouldn't let her take it she walked off and wouldn't finish the booking and told us we couldn't leave with out her changing the number when the manager on the phone told us we could leave. Seriously I would never go back there or recommend anyone go there she was that retarded and rude, I don't usually bother with reviews but she deserves this one.
NEVIN S
Franklin Place Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crossville, TN 38571
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great place very helpful
Steve DVery Friendly and helpful staff
Edmund MVery friendly staff, very knowledgeable will rent from them again.
John DGood people.
Richard H