First of all, I was not able to pick up my UHAUL at the origianlly specified time because either the people at this location failed to set up the 24/7 pickup, or UHAUL did not instruct them to do so, even though I had reserved my equipment almost 2 weeks in advance. So I ended up spending 2 hours driving for nothing because there was no one there and I couldn't access my key. Then, the next morning when I went to pick it up again, they were 30 minutes late getting there and made poor excuses for what had happened the night before, and seemed very unorganized. The vehicle was very muddy in the front and the photos of the quality of the equipment were not up to date.EMMA P.
Customer Reviews for Frettas Bomoseen Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.William M.
Customer did not leave a comment.GERARDE P.
I thought the check in and check out process by u haul is very slow technology doesn't seem to speed things upLandy D.
I found the people at this location to be very friendly. They did send me my receipt, but it would have been helpful for them to state out loud what the actual amount was, since I was standing right there.PETER S.
Customer did not leave a comment.Megan N.