Customer Reviews for Fuel Right Of Claremore
(U-Haul Neighborhood Dealer)

135 reviews

2323 Holly Rd   Claremore, OK 74017

(918) 341-4242

Location Hours

  • Mon-Fri: 8 am - 8 pm
  • Sat-Sun: 8:30 am - 8 pm
Special Operating Hours
  • 5/27/2022: Closed

Services at this Location:

Contact Us

(918) 341-4242

2323 Holly Rd
Claremore, OK 74017

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 8 pm
  • Sat-Sun: 8:30 am - 8 pm
Special Operating Hours
  • 5/27/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jimmy H. 
Rating:
3.0

Customer did not leave a comment.

Arlene A. 
Rating:
4.0

Customer did not leave a comment.

BLAIR G. 
Rating:
5.0

Customer did not leave a comment.

Roger E. 
Rating:
5.0

Customer did not leave a comment.

Amber S. 
Rating:
5.0

Great customer service and very friendly!

BENNY L. 
Rating:
5.0

Nothing great service all around

CHRISTOPHER S. 
Rating:
5.0

Customer did not leave a comment.

joshua V. 
Rating:
5.0

install a hand operated winch or have available for additional charge on u-haul trailers

Larry S. 
Rating:
3.0

Customer did not leave a comment.

Kenneth E. 
Rating:
4.0

trailer needed sweeping and I mopped it

KATHERINE B. 
Rating:
5.0

Customer did not leave a comment.

Jeanette H. 
Rating:
2.0

Truck was dirty inside and I had to put fuel in it which when I returned it, it had over 1/4 tank and eventhough truck had extra fuel I was charged for additional mileage, will never use this location again, plain crappy

mary W. 
Rating:
5.0

Great service. Friendly staff.

James M. 
Rating:
5.0

Customer did not leave a comment.

KOLOHE M. 
Rating:
4.0

I put a reservation in online for a 15ft truck at Meadows LLC in Claremore, OK on 2/7/22. When I arrived to pick up my truck, they had the reservation but not the truck. Luckily, the UHaul location on Holly Road had one 15ft truck or my entire day of planning and help with the move would have been lost.

JOSEPH N. 
Rating:
3.0

Your on line ordering sucks. I could not find size I wanted but settled on next sz up and reserved it. On pick up day location did not have sz reserved and I had to go even bigger.

KIM C. 
Rating:
3.0

Customer did not leave a comment.

James D. 
Rating:
2.0

Just because I was a hour late I got charge for a 2nd day when I really couldn't afford to pay for an extra day 1hr late for real

Corey M. 
Rating:
5.0

That rental place was so professional and cooperative. They got everything ready in about 15 minutes. Thank you very much

MOHANAD A. 
Rating:
5.0

Customer did not leave a comment.

Dewayne W. 
Rating:
5.0

simple process thank you!

MICHAEL D. 
Rating:
4.0

NA

CATHERINE B. 
Rating:
4.0

My only complaint is that you need to work on the app. When I tried to use the app it was being difficult.

BRYAN S. 
Rating:
4.0

Customer did not leave a comment.

JERRY K. 
Rating:
1.0

I'm guessing that you are asking what Fuel Right can do to improve and not U-Haul. Fuel Right's employees were both excellent, depending on what my bank tells me over the next week. They didn't try to fuck me over, like most U-Haul dealers that I've heard about. I took pics, so I made sure I had evidence for things like where the gas gauge was when I rented it, mileage, exactly what was in it, dirty/cleanliness, and the sticky cup holders. I didn't like that the store looks horrible on the outside and inside, they sell weed 😡🤬, and the bathrooms were horrible! It was a very old truck. Manual windows, very old radio without an aux port or bluetooth, and it was the stick shift type of automattic. Wipers bounced when I used them, screws were left in the truck, and a washcloth was in the truck. I'm thankfull that she lent me a broom. I expected to have 2 free rental ratchett straps or 2 free rental moving blankets, but oh well.... I was prepared for that. I know U-Haul is money hungry and won't include anything with a truck rental but still, WOW!!! What a rip off!!! The truck was definately older than 2006, maybe even 2003, or 2000!!! Seriously!!! The worst part of all was the fact that I had to drive from Salina, OK, to the west side of Claremore, OK just to find a 15' truck!!! I expected Pryor, OK to have one! I was told by employees from 2 different locations that U-Haul is too lazy and too cheap to disperse their trucks properly around the area. Wow.... That really sends a message of how shitty U-Haul is and that you DO NOT CARE about your customers! You only care about MONEY!!! Plus, it was extremely overpriced!!! In conclusion, I liked the store more than the U-Haul company itself. That's really sad. I definately don't want to do this ever again and hope I don't have to use U-Haul again.

LAROY L. 
Rating:
5.0

Customer did not leave a comment.

Gail M. 
Rating:
5.0

The rep was fantastic, great help to us on a busy night!

CHRISTOPHER L. 
Rating:
5.0

No Problems / Helpful Staff

James N. 
Rating:
5.0

everything was great and sale man was helpful and nice. i like the online setup too thank you all. will be getting one again this sunday. thanks again

DEWAYNE W. 
Rating:
5.0

great customer service! thanks!

DONNA M. 
Rating:
3.0

Being able to drop the uhaul at a different location then where you rented it from, because I had to return it to the location where I picked it up from, it caused me to go over 100 miles and be charged more.

AMY J. 
Rating:
4.0

Maybe set up appointment time so people just walking in to rent doesn't cut in front of the person already waiting for truck they rented.

Carol C. 
Rating:
5.0

Customer did not leave a comment.

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

JASON M. 
Rating:
5.0

Customer did not leave a comment.

MORGAN M. 
Rating:
3.0

Gave me the wrong numbered equipment and caused a headache at the coalton drop off location.

ANDREW B. 
Rating:
5.0

Customer did not leave a comment.

Jeremy H. 
Rating:
5.0

Customer did not leave a comment.

SHELLY B. 
Rating:
5.0

Customer did not leave a comment.

CRAIG W. 
Rating:
5.0

Customer did not leave a comment.

VANDA B. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B. 
Rating:
4.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Location needs a 15 foot truck. I ended up getting a 20 foot instead.

Ching C. 
Rating:
3.0

Customer did not leave a comment.

Micahel B. 
Rating:
5.0

Customer did not leave a comment.

KENNETH P. 
Rating:
1.0

Uhaul said it was my closest destination. Made me go over my miliage and had to pay extra.

Isaac P. 
Rating:
4.0

Customer did not leave a comment.

Marsha K. 
Rating:
3.0

The person who attended was excellent, high marks for him. The truck and its use were way overpriced, and had none of the new things that other uhaul trucks already have (power windows, cruise control, etc.) I will certainly look for other places next time.

IAN F. 
Rating:
4.0

Customer did not leave a comment.

HOWARD W. 
Rating:
3.0

Customer did not leave a comment.

Maria L. 
Rating:
5.0

Very kind and helpful folks! Thank you!!! All around awesome

MICKIE S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN G. 
Rating:
5.0

great people, fast service!

Christopher H. 
Rating:
5.0

Very professional service. Will highly recommend them to anyone who needs this service.

RALPH R. 
Rating:
5.0

Customer did not leave a comment.

Kent L. 
Rating:
3.0

The truck rented had a extremely worn tire and I was lucky to have gotten as far as I did with it. I saw it had less tread than the others, but could not see the bald side when I inspected before departing. An excellent service provider out of Seagraves, TX put a new tire on so I could continue. However, a three hour delay to what was already a long day. Not happy with UHAUL letting a tire like that stay on a truck . Expected better quality and dependability.

JIM G. 
Rating:
5.0

Everything was just fine. The lady in Claremore was excellent. No complaints here.

LARRY B. 
Rating:
3.0

Did nii ok t have all of the requested equipment. Second time even though both time scheduled one week before it was needed.

GEORGE B. 
Rating:
4.0

I have used uhaul for every move but one and that was because I was unable to rent one from the local dealer because none were available and I was on a time constraint. I've always been very happy with my experiences.

David M. 
Rating:
3.0

Well have a reciept of paid in full but still yet 3 days later u-haul as an additional $7.69 pending charge on my bank acct. For I dont know what for.

MASHALA K. 
Rating:
5.0

When I dropped off my rental, unfortunately uhaul had charged my bank account for double of what my final bill was. When I talked to the woman behind the counter about it, she was very pleasant and very knowledgeable about who to call and how to fix the problem.

CAITLYN L. 
Rating:
5.0

They guy at this location was awesome!!! Thank you for all the help!

APRIL V. 
Rating:
5.0

Fuel right was amazing, the problem I have is with uhaul. I called uhaul support center twice, first time to make sure my order went through, the second time to make sure all the equipment would be there. The agent assured me it would be and someone from uhaul would call me by 6pm to confirm. No one called me. When I got to fuel right Randi told me she personally had to hunt down an appliance dolly by calling every other uhaul vendor in my city. There was glass all over the cab that she personally had to clean up for me. I drove across town to get my appliance dolly and loaded it in my AVEO HATCHBACK to avoid putting miles on the truck for something I was already promised. I was four hours late getting the truck back and I had a $30 late fee PLUS an extra day which I find insulting after four vendor clerks did everything to make sure Uhaul looked good. I don't think I should have had to pay for the extra day considering the inconvenience of having to drive across town to pick up equipment I already paid to be with the truck in the first place and was told by someone at uhaul it would be there. Fuel right is not to blame those folks were awesome. I'm upset with uhaul.

Cynthia R. 
Rating:
5.0

While my experience with the pickup location was a disaster, my experience with the drop off location was fantastic; check in was a breeze

Meredith E. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

Albert C. 
Rating:
5.0

Fast service. Highly recommend.

ROBERT B. 
Rating:
5.0

Amanda is absolutely great. She was the sweetest kindest knowledgeable young lady we have dealt with that U-Haul throughout our lives. What a pleasure she is. Always a smile thank you so much Amanda

Michael N. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

Customer did not leave a comment.

HAROLD M. 
Rating:
5.0

Spray strap tensioners with lubricant on car hauler

ross H. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA C. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

The truck was clean and looked nice; however, the exhaust pipe has been spliced together which made a terrible whistling noise because the splice crashes then spliced exhaust pipe broke in half creating a HORRIBLY LOUD roar from the exhaust to the point you couldn't hear the radio and carbon monoxide in the cab. This was for a 1,000 mile trip...miserable. Also, we drove in torrential rain and the tires were worn to the tread markers which was stressful. The oil required changing per the dash notice. The back door leaked terribly and in the back half of the truck all our belongings were soaked. This truck made for an extremely long trip. Disappointed and frustrated.

Bruce M. 
Rating:
4.0

Customer did not leave a comment.

JAMES O. 
Rating:
5.0

This guy went above and beyond helping me.

gary I. 
Rating:
4.0

Customer did not leave a comment.

Bryan B. 
Rating:
1.0

YOU NEED TO GET YOUR COMPUTER SYSTEM FIXED. I DID NOT RENT THIS, BUT YOUR COMPUTER SYSTEM TAGGED MY NAME TO IT.

Tamra I. 
Rating:
1.0

Customer did not leave a comment.

KYLE ANTHONY L. 
Rating:
5.0

Customer did not leave a comment.

KEM C. 
Rating:
5.0

Staff was very friendly and helpful. Really appreciated them taking the time to answer all of my questions.

Bryan P. 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

Customer did not leave a comment.

Cheryl T. 
Rating:
3.0

Update your website it said your autotransport trailer you fit what I was hauling and it didn't fit comfortably

DEREK J. 
Rating:
5.0

Customer did not leave a comment.

LEONARD L. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

I never use anyone else in Claremore anymore. I will always use Fuel Rite on Holly Rd. The staff is friendly, helpfull, courteous, & knowledgeable.

Anna P. 
Rating:
3.0

When I checked over the UHAUL there was a little less than 3/4 of a tank and I reported that to the staff. I was told it was fine, just fill it back to where I used it. I feel like Roadside Assistance should have automatically been covered by UHAUL. They should have roadside assistance automatically with their vehicle as a one time use for the customer. The UHAUL got stuck over no control of my own, and I was out 130.00 which was my grocery money for the month.

Krystle F. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

This is the 2nd use of this facility in the last 5 months. And will use them again.

Anna P. 
Rating:
3.0

Customer did not leave a comment.

George P. 
Rating:
5.0

Customer did not leave a comment.

Valerie B. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Levi H. 
Rating:
5.0

Very courteous and prompt and knowledgeable customer service.

David B. 
Rating:
5.0

Customer did not leave a comment.

Autumn C. 
Rating:
4.0

Credit card information was given when the reservation was made. However, the information was not communicated to the next day's staff member, so there was some confusion when the customer went to the store to get the reserved truck. Except for this miscommunication between store staff, the main takeaway (renting and returning the vehicle) was positive..

STEVE H. 
Rating:
5.0

excellent service. helpful friendly staff.

mary G. 
No reviews have been submitted for this location.

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