Customer Reviews for Galaxy Gas

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Galaxy Gas

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John T. on

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Had to clean the windshield before I could drive the truck!

Ramiro C. on

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The location at gasoline station was closed when i arrived around 11pm. Wasnt able to pump gas and had to contact uhaul customer service for guidance with drop off online. Spend over an hour thru dropping off process online.

melissa S. on

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Customer did not leave a comment.

Fulgencio G. on

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patrick P. on

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I was driving one way and told that I would be given the address of the best drop off. I was not given that information and it ended up costing me two hours as I figured out where to take the truck. The person who helped me last week at the same location was amazing! This week not so much.

Lizhong W. on

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Notified the employee that the gas reading is incorrect at the time I picked up the truck and took a picture of it to show it to him. But he didn’t fix it. I was overcharged for gasoline due to this and complained to UHaul customer Service

Josselyn A. on

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Irwin G. on

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Christopher G. on

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Extremely ghetto location, the clerk was very unprofessional

Ron C. on

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Sent separate email complaint to customer service.

Nick T. on

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Better lighting. More visible location and uhaul signage.

Ronald G. on

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Better communication with customers. Got truck at 7:00 am, needed it for the 24 hrs advertised. Was told okay, bring it back the next day by 1:00 pm. Took it back at 1:00pm next day and was charged 2 days. ????? Asked and was told he meant 1:00 pm the day we got it. We told him we were moving from Whittier to Ontario. There is no way anybody could move that distance in 6 hrs. We will never rent from galaxy again and will tell others of our experience!

John B. on

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The agent did not seem to know their own process. They gave me the key to the wrong vehicle. I only noticed the error when the mileage on the wrong vehicle did not match up. The location is at a gas station and the process of picking up the truck was hindered by a steady stream of gasoline customers. There was no deicated U-Haul agent.

Jose D. on

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Nothing

Cassandra D. on

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Customer did not leave a comment.

daniel A. on

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Michelle P. on

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June M. on

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Jason N. on

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Veola G. on

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Paul M. on

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Amanda D. on

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REGINA J. on

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Juan M. on

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The truck was filthy

Vanessa R. on

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Cindy S. on

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All good Computer very slow Insurance issue not explained well at all

Teresa Y. on

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Not much the check in was easy. Thank you

michelle V. on

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The man at Galaxy gas was very thoughtful, and I really appreciate the care he showed each customer. Very nice to deal with.

TITO Z. on

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Customer did not leave a comment.

Philamer B. on

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Customer did not leave a comment.