Uhaul renting system was such a hassle. It took me nearly an hour to rent the truck. The ladies at the counter were helpful but they claimed it was a uhal system error. I ended booking the truck on my phone while at the office. The sustem online is also a bit dumb, uhaul told me they needed to call the â€œalternate personâ€ to approve me for the truck rental. In my opinion this is dumb and unnecessary. If the alternate person is not aware of a truck rental what would they say? They would be so confused with a random call from a rental company. Overall the booking experrience was frustrating, annoying, very lengthy, and bad experience.
Moving Truck Rental in Ontario, CA at Trojan Storage of West Ontario
Moving to or from Ontario, CA 91762? Get FREE truck rental rate quotes at Trojan Storage of West Ontario.
Get FREE moving truck, pickup truck and cargo van rental quotes at Trojan Storage of West Ontario
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ontario, CA.
Cargo vans and pickup truck rentals in Ontario, CA
U-Haul cargo van rentals and pickup trucks in Ontario, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ontario, CA 91762. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The truck was dirty and so was storage area. It smelled like smoke real bad and you can clearly tell they ashed in the front compartment. I made a reservation for 8:30 am and the place didn't even open until 9am. I called uhaul customer support and the customer service rep didn't care and was unapologetic saying that she can't do anything about the website mess up. The place didn't even have a dolly for me which I reserved and let me have a flat deal with wheels which was no help and we didn't use. For sure I won't be using the website to rent a uhaul if I ever use uhaul again.
I reserved a uhaul and car transport on Monday 9/21/2020 via phone and then received a call 9/27/2020 saying that the equipment I had reserved was not available. Why would you guys tell me that 6 days before my move date? the truck ended up being available but I had to pick up a car trailer from Orange County as that was the only one available. The car tow ended up being broken and taped back together, which did not do well on our 7 hour drive. Lastly, when I originally made the reservation I was informed that I was able to drop of anywhere regardless of my drop off location. I had found a location closer but when I called and asked if i can drop off there they had told me I would be double charged, so I ended up driving 40 minutes to the original drop off location. I had an extremely unprofessional and frustrating experience with Uhaul and would not recommend. My move was made 10x more difficult than it should have been.
This location was a little out of my way, but the first location I picked didn't have the truck that I reserved. Tiffany at Trojan Storage was super nice. very professional and friendly. This was the 5th time I rented a U-haul this year. Tiffany made it one of the best experience I've had.
When driving the truck. Random hot air was coming through from somewhere. Burning our legs the whole time
I was overcharged for 120miles even though I returned the truck with full tank gas way above what rented it with. When I complained I was told there was nothing that could be done in regards to the full tank. So in all I spend $274 for 24hr rental.
The staff was real friendly and knowledgeable and professional, I was told all about the vehicle an additional things on the contract as, when I brought the truck back, she examine it sent me an e-mail everything was done in a very timely manner very pleased with the service. Larry L. Williams CA.
Wonderful quite place. Good customer service. Good price. I will definitely recommend this place to my friends and family. Thank you
I got charged for furniture pads and they weren't In the truck I received so basically I got charged for something I didn't receive.
We arrived 5 min after our reservation time and we were instructed to get key from attendant who was not in office and we had to wait for over an hour to get key. We call customer assistance, they could not help.... it was very frustrating.
Passenger door struggled to close. Very old truck made weird noises.
Clearer directions on the check in screen. Specifically relating to miles and the check in process.
Lisha was very nice. She helped me from beginning to end. I had problems with the uhaul website but she went out of her way to help me. Great customer Service.
It was a last minute choice, no one else was available. Price was high for the few hours I rented it for and very little miles I used it for. Other than that the gentleman who helped me was very professional and helpful.
I got charges on credit card 2 days after I took back the uhaul and I played cash by the manager CJ I spoke to her supervisor and he yelled at me and was extremely rude 1 week later I still have not recieved my.mo ey. This could had nott happened at a more horrific le time in my life with the loss of my husband and 2 sons in an accident and having to move on my own they were rude and unapologetic when I informed them I needed that money asap
CJ was very helpful and informative in discussing information about the uhaul and was friendly.
Very small. Maybe get biger office
This is THE best u-haul rental experience for me by far. The miss who helped me check in and get the car was awesome! Super friendly and helpful. I will go back again and recommend friends to this location.
The front server do not show her patient enough.
CJ and Jason are amazing. They give the best customer service. Made the reservation and went through everything quickly. Really like the mobile process. Quick and easy.
The customer service agent at Trojan was fantastic. Very friendly and helpful. I would not hesitate to go there again. My only complaint was not about Trojan Storage, it was that I live in Rancho Cucamonga, reserved a truck to be picked up in Rancho Cucamonga, but they did not have the truck and sent me to south Ontario.
As always excellent customer service. Thanks CJ.
I was well taken care of. CJ was very easy to work with and very outgoing. I really appreciate the type of customer service I was given.
Gentleman was very professional and courteous. Made my drop off very quick.
Exceptional professional service from entire staff, especially CJ, the Pro!!!