Customer Reviews for Galvans Quick Stop Grocery
(U-Haul Neighborhood Dealer)

434 reviews

2425 N 12th St   Abilene, TX 79603
(Btwn Mockingbird & Grape)

(325) 673-8306

Hours

  • Mon-Sat: 9 am - 7 pm
  • Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(325) 673-8306

2425 N 12th St
Abilene, TX 79603
(Btwn Mockingbird & Grape)

Services at this Location:

Hours

  • Mon-Sat: 9 am - 7 pm
  • Sun: 9 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Dirty store and rude staff. I will be disputing the cleaning fee that was charged. The truck was clean and I took pictures.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

The service i received was great!

JOHN HENRY D. 
Rating:
4.0

Customer did not leave a comment.

Dylan M. 
Rating:
5.0

Outstanding service

WILFORD R. 
Rating:
2.0

The check engine light was on the truck and they said dont worry about it.

Trenton P. 
Rating:
4.0

Customer did not leave a comment.

Patricia K. 
Rating:
5.0

Customer did not leave a comment.

ADAM K. 
Rating:
5.0

Super friendly staff. No issues at all.

Carlos C. 
Rating:
5.0

Customer did not leave a comment.

TAURUS T. 
Rating:
3.0

I place the blame on this rental fiasco on Odessa location on W. University. Once I arrived in Abilene, the previous trailer renter was 3 hours late in returning equipment. The Galvan store did what they could. This is by far the worst service I've had with Uhaul.

CARMEN O. 
Rating:
5.0

Customer did not leave a comment.

Mary Jane C. 
Rating:
3.0

It was on Sunday. It was closing. So no interaction

Marina H. 
Rating:
3.0

Customer did not leave a comment.

Barbara L. 
Rating:
5.0

Customer did not leave a comment.

ALEX V. 
Rating:
5.0

Customer did not leave a comment.

Tevin C. 
Rating:
2.0

I did U-Haul all threw my phone with pickup and drop off so I didn't have to go in anywhere. When I went in could barely understand the lady and her husband and neither wore mask.

Madison M. 
Rating:
5.0

Operator was very helpful in connecting the trailer and had a great personality.

Donald D. 
Rating:
2.0

Customer did not leave a comment.

Alfredo S. 
Rating:
5.0

My recent experience renting a u-haul at Galvan's was great! I would recommend family and friends to Galvan's for their u-haul rental needs!

ANDREA G. 
Rating:
5.0

Customer did not leave a comment.

Kyle M. 
Rating:
5.0

Great experience just keep doing what they are doing

David C. 
Rating:
5.0

Stella was amazing and helpful.. the location is great for he North side of town!! Love that place and will use it and recommend it to everyone!

jolyn C. 
Rating:
5.0

No improvement needed

David E. 
Rating:
5.0

Everything was prefect. Amazing customer service!!

Eliza A. 
Rating:
5.0

Owner was extremely helpful and had excellent customer service! We will be returning customers!!

Lisa F. 
Rating:
3.0

Customer did not leave a comment.

Dawn O. 
Rating:
5.0

The people at this location were very friendly and helpful. A+++++

Jimmy F. 
Rating:
5.0

Customer did not leave a comment.

Treavor L. 
Rating:
5.0

Customer did not leave a comment.

Susan R. 
Rating:
5.0

It was a great experience all was wonderful!

RENE F. 
Rating:
5.0

Customer did not leave a comment.

Ruth P. 
Rating:
5.0

Friendly staff! Very helpful and quick to set me up with a uhaul I needed!

JACOB F. 
Rating:
5.0

Of all the times I've rented from UHaul, this was the most pleasurable. The people were some of the nicest I've ever dealt with.

Robert B. 
Rating:
5.0

Nothing, the people working here were the two nicest people ever. If I lived in Texas, I would give them all my business.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

Customer did not leave a comment.

JERE F. 
Rating:
5.0

Customer did not leave a comment.

SHAMIKA H. 
Rating:
5.0

Extremely helpful family-run business. Went the "extra mile" to help me out.

DANIEL T. 
Rating:
5.0

Customer did not leave a comment.

ROY D. H. 
Rating:
4.0

Very nice people. Uhaul was a little dirty.

Matthew G. 
Rating:
3.0

Customer did not leave a comment.

ADAM HAMILTON C. 
Rating:
5.0

Customer did not leave a comment.

Cody S. 
Rating:
5.0

Customer did not leave a comment.

leeann P. 
Rating:
4.0

Check in took a long time but I think it was due to u-haul's computer being done. I have noticed that when I rented previously it always seems to take a long time to check in. Need to get faster computers.

Jeffry A. 
Rating:
5.0

Customer did not leave a comment.

Darell H. 
Rating:
5.0

Customer did not leave a comment.

Teri A. 
Rating:
2.0

I had reserved blankets, utility dolly and furniture dolly. This location didn't have any of this, so I had to drive to another location to pick it up. The truck was new and clean in the cab. The trailer was dirty and still had blankets and an appliance dolly still in the back.

Lee N. 
Rating:
5.0

Customer did not leave a comment.

Luis L. 
Rating:
2.0

I made reservations online and there was no one there to accommodate my reservations at the time. I had to wait 30 minutes to get my rental done.

Trenishia P. 
Rating:
5.0

MEverything was great. The customer service was excellent. I would use them again and again

Marc L. 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
5.0

N/A

Herbert N. 
Rating:
5.0

The people at Galvan were professional, very helpful, and extremely pleasant. They answered every question I had, and they even answered questions I didn't have. They are wonderful people.

Joel S. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

On site personnel were very good and very friendly

Kendall B. 
Rating:
3.0

Customer did not leave a comment.

John R. 
Rating:
3.0

Customer did not leave a comment.

Alex A. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Absolutely great!!!! Amazing people nice and friendly! I would definitely recommend and use again!!!!

Jose A. 
Rating:
5.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Not in the best part of town. Staff was great though

Peter A. 
Rating:
5.0

Customer did not leave a comment.

Stacy V. 
Rating:
5.0

Every employee was nice and polite

Robert H. 
Rating:
4.0

Customer did not leave a comment.

Tony T. 
Rating:
5.0

Nothing. Galvan's Quick Stop Grocery made the process very easy, did it in a timely manner, and were very nice to do business with. This was my first time renting a Uhaul and they made sure it won't be my last.

MIKE F. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Jon E. 
Rating:
5.0

Customer did not leave a comment.

JOSE G. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Great people and service. You can not go wrong with this location. Once again great people !!

Weldon K. 
Rating:
5.0

Love this service! Simple Quick & Easy!

Shelvin S. 
Rating:
5.0

Nothing

Willie D. 
Rating:
5.0

Very helpful and accommodating.

Steve K. 
Rating:
5.0

Customer did not leave a comment.

BRAD W. 
Rating:
5.0

The couple that waited on us were home town friendly people and made us feel welcome. Great job !

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Customer did not leave a comment.

Michelle P. 
Rating:
4.0

Customer did not leave a comment.

gerald G. 
Rating:
1.0

When I went to drop off the trailer at 1:30 there were six guys standing around outside. I thought they were workers, but they had been standing there for a while waiting for someone to open the store. I waited another 15 minutes, tried to call the number and got an answering machine. So I just unhitched my trailer and left it there and called back and left a message stating that I was leaving the trailer. Not very professional!

Jennifer R. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

So very glad my equipment pick up location was changed to this one. Some of the most friendly people in Abilene I've ever met. Mom & Pop local location that's been in business for years.

paul S. 
Rating:
2.0

Customer did not leave a comment.

Jonathan J. 
Rating:
5.0

I would recommend it to anyone the lady and gentlemen that take care of this location are very helpful, please use this location.

Jose Antonio G. 
Rating:
4.0

The radio land charging outlets in this truck did not work. I drove 1000 miles without radio or charging abilities.

denice R. 
Rating:
5.0

Customer did not leave a comment.

Phillip J. 
Rating:
3.0

We went at 8:50 because we were told they opened at 9:00 but they didn't show up until 9:30. Once they arrived the process went very fast. Really nice couple!

Cindy C. 
Rating:
5.0

Galvans was very helpful and hooked up trailer and made sure it was secure and all locks and lights working. Very friendly.

Adam L. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

Gene S. 
Rating:
5.0

Customer did not leave a comment.

EZEQUIEL Q. 
Rating:
3.0

Friendly knowledgeable and helpful tenets. The equipment I needed was located in a backlot area. It was a tight fit.

Richard G. 
Rating:
5.0

Best experience I've had with UHaul. It's a smaller, family operation, and they could not have been nicer or more helpful. I will go out of my way to use them in the future. The truck was clean and in great shape as well. Couldn't ask for more!

Samuel P. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Tysha D. 
Rating:
2.0

There was no one to inspect the truck before I left. Then I received call from U-Haul that they checked it in but couldn't find the key. It was left on the counter at check in. They later found it.

STEPHEN J. 
Rating:
5.0

Customer did not leave a comment.

erica V. 
Rating:
5.0

Customer did not leave a comment.

James S. 
No reviews have been submitted for this location.

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