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THANA C
Customer Reviews for G&M Auto Sales Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trelise and Keith at G and M do a great job at making the rental of o truck or trailer a very easy experience. They are courteous/ knowledgeable and extremely customer friendly . I would recommend their location above all others I have gone to !
John TThe lady was friendly and very helpful
Erin DTrellise was accommodating and a pleasure to work with! I would recommend G & M Auto Sales, Inc.
Matthew GThe whole process was quick and easy. The people there were helpful and friendly.
Robert MWe had the pleasure to work with Pauline. She was very kind and did a great job explaining everything. Definitely recommend renting from here.
DOMANIKA BThe owner and staff were very friendly and the process went quickly.
JILLIAN HThese guys went above and beyond the call of customer service I had a motorcycle in a pickup they help get out we ended on a thank you and a hand shake I just can’t thank these guys enough awesome people
David AThank you and keep up the great work.
Joshua Cthey claimed I didn't return the trailer when I did!!
Theodore ALots of roaches very nasty.
Jose VVery respectful and friendly service. Thank you.
Diego AWould definitely recommend G & M. Great overall staff, very friendly, and quick service.
Jerome JI love this place. The only place I go.
Latoria LNothing, service was great.
TERRANCE SGreat customer service thank you for everything
Ricardo DYesterday was a really difficult day. I needed to clear out my dad’s storage unit. He passed away on New Year’s Eve. I didn’t know how big the unit was and didn’t really know what size trailer I needed. We booked the biggest trailer they had, but realized we didn’t need one that big. Thankfully they had a smaller trailer and they took such great care of me. I couldn’t have asked for better service. Thank you so much for your help and service during such a difficult time.
Rachel CVery friendly and equipment is in great condition
Alexander MTreilise was very kind and professional
WILFRED LAgain, excellent customer service at this location! Thank You!
Paul RGreat customer service
MELINDA HFrustrated that I spent several minutes submitting my license and picture online and then when I went to rent the truck, I had to wait for them to do it all over again.
Keith CQuick and easy pickup, highly recommend!!
Tom MEverything was great. The staff was polite and friendly :)
Gwendolyn RFrom start to finish, A1 class customer service and equipment :) Good job. I recommend. The folks at G&M Auto Sales took care of me with short notice and made everything happen in good time. Thanks, G&M Team! Tony I
Anthony IGreat customer service. I called last minute and needed help quick. They made sure I was able to solve my situation in a jiffy. Highly recommend.
ARTHUR FSuperior customer service. This location really stepped up for me when the location up the block was trash. Trellise was wonderful!
TINA MHad a short wait, but no problem, everything went smoothly. Thank you
ELEANOR SExcellent customer service .
Christopher HI have rented from the location multiple times and have had great experiences each time. Professional, efficient, and handled with care. Thank you.
Alysia TGreat customer service
Stephanie AThe lady and man were very nice people. They made it quick and easy.
STEPHANIE NVery busy location with limited space, but personnel was very helpful
PAUL RWarm, friendly staff willing to help you get what you need.
Robert GThis pick up location was absolutely terrible. Horrible customer service. The front desk was extremely rude. I will NEVER use this location again. Absolutely unacceptable! If I could give a zero I would. It’s smelt absolutely horrid. I will not recommend this place to anyone. The office was an absolute mess and they were extremely unorganized. Do better U-Haul.
Ashley LFast end efficient!
Mason BTimely and professional. Accurate. Equipment ready at the appointed time. I like this location a lot.
Wayne GI love the staff and have used them so many times that they have become my friends. I also send anyone that I know over to them because I know they will take care of them. They are excellent and I suggest them to all.
MARGIE BI have and have had excellent service at this location. So much nicer than trying to rent at a gas station where someone's trying to sell lottery tickets Etc. This location delivers excellent service and always has equipment I request available on time.
Paul RGreat experience and great customer service.
EUGENE GVery helpful
David QBien
JORGE GYard where vehicles are parked is very over packed and unorganized. Women in front office very rude and snappy. Maybe not morning people? Office was small storage container only allowing about 3 people inside at a time, so be prepared to wait outside. Also was about 45 minutes behind schedule.
Jackson FGreat rental experience
USTON SThere service is hot or miss!! Good service if you catch Trelise on a good day and shitty service from Gary no matter when you talk to him!! He doesn’t even answer the phone professionally and talked me as if I was bothering him to spend my money.
Antoinette DThanks for making this a quick and painless experience. I’m glad I decided to go with this location, rather than one closest to where we live.
Tad MThe customer service at this location is phenomenal. I was shocked how great and efficient the employees were, from the second you arrive to the minute you drop off the rental it was all to perfect I will never rent from any other location as long as this team works at this one. This was the true definition of customer service.
Julio RExcelent service
Nayla Cstaff very friendly and knowledgeable, extremely helpful. I would definitely recommend recommend location and would go back if I needed to rent a U-Haul again
BARBARA NVery professional and courteous staff. Wonderful service😊
TANYA KCustomer service was on the money
David CGreat service great staff. Very happy with the outcome. Thank you.
MICHAEL PCustomer service was great. Very friendly.
GILLIAN WAmazing company! Staff is super friendly and extremely helpful. We’ve rented from them multiple times and will drive out of the way to rent from them! Military friendly!!! Can’t say thank you enough for their help!
Kelvin BKind, courteous, and efficient. I would use them again
Thomas WConstantly calling me about the truck daily. Charger for phone and battery plug in didn't work. I felt they were racist and wouldn't have treated someone else of another race the same way.
Chris GEverything was fine
CESAR NHIGHLY RECOMMENDED! Staff was friendly, understanding and helpful. Made the experience, of a stressful move, more streamlined. Was available even after the closed up shop to answer questions I had.
Maurice GGreat service by Ms. O’Hara!
DENNIS OThe owners/operators were very personable.
Antoinette D