Pick up location is great! Cindy rocks! Uhaul needs to ensure effective process and system training occurs at all locations. It should not take 45 minutes to release a truck reserved days ago Truck leaked significant amounts of gas at EVERY fill-up point during the 750 mild journey. A refund is expected
BRENT S
Customer Reviews for Gateway Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer tongue supports so trailer does not have to be lifted from the ground.
Terry TFaster service on application. Had a tire blowout after leaving u haul facility and waited 1 1/2 hours for service to fix tire. Never offered a refund for inconvenience while trying to move. Tires should have been inspected by facility before renting out. Fortunately no accident occurred due to this as road construction made it difficult to get off the highway.
Chris SOwner needs to be held accountable. Employees were very helpful but have had no training with how to rent out or do returns for UHaul. No adequate parking.
Brad B