There was only about 60 miles gas was in the tank for that big truck when I picked it up. I went inside and told the guy who checked me out that the car doesn’t have enough gas. He said bring it back with the same amount. I told him that I have to go and pick up furniture now but I have to find a gas station now and go to put gas in the car. He said just bring it back with the same amount of gas. Such an inconvenience!!! This is not a dedicated UHaul rental center. It’s a car detailing and refurbishing shop.
Saeed Z
Customer Reviews for Genesis 1 Auto Concepts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy check in and check out Process You can park your car there.
Maria RDropped off after hours so was unable to speak with personnel, but everything went well with our drop off.
Elizabeth NAlmost died pulling out of the parking lot. Dangerous soccer mom speeders a plenty in SCV industrial center. Uhaul app is the worst think since Flock
anthony PProvide clean truck...Exterior front of truck, windshield and Front of Mom's attic full of bugs
Robert FStay away
Manule HShould never have been allowed to be rented in the condition of the tires
John ZNothing
richard mI had a very disappointing experience with this location. I rented a 10’ U-Haul van and drove it only 15 miles, as clearly shown on my receipt (123,810 miles out and 123,825 miles in). However, I was charged $87.50 for 13 gallons of fuel. It is obviously impossible for a van to consume 13 gallons of fuel while driving only 15 miles. This appears to be an incorrect fuel reading or billing error. I am requesting that U-Haul review this charge and refund the incorrect fuel charge. The vehicle itself was clean and fine, but I cannot recommend this location because of this unreasonable and incorrect charge.
Vicente D