I had a very disappointing experience with this location. I rented a 10’ U-Haul van and drove it only 15 miles, as clearly shown on my receipt (123,810 miles out and 123,825 miles in). However, I was charged $87.50 for 13 gallons of fuel. It is obviously impossible for a van to consume 13 gallons of fuel while driving only 15 miles. This appears to be an incorrect fuel reading or billing error. I am requesting that U-Haul review this charge and refund the incorrect fuel charge. The vehicle itself was clean and fine, but I cannot recommend this location because of this unreasonable and incorrect charge.
Vicente D
Genesis 1 Auto Concepts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valencia, CA 91355
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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