Customer Reviews for Geneva Sheds
(U-Haul Neighborhood Dealer)

236 reviews

1642 SR 534 S   Geneva, OH 44041

(440) 536-3721

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat-Sun: 9 am - 4 pm
Special Operating Hours
  • 9/25/2021: Closed
  • 9/28/2021: 10:00 am - 1:15 pm

Services at this Location:

Contact Us

(440) 536-3721

1642 SR 534 S
Geneva, OH 44041

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat-Sun: 9 am - 4 pm
Special Operating Hours
  • 9/25/2021: Closed
  • 9/28/2021: 10:00 am - 1:15 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Denise M. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B. 
Rating:
3.0

Customer did not leave a comment.

EDGAR Y. 
Rating:
5.0

This guy was great but pretty upset with uhaul overall! Promised we would have a certain size truck then said it was t available also didn't let us pick up from the location we wanted.

SEAN S. 
Rating:
4.0

It doesn't make sense that I can't rent a 6x12 trailer 1 way. Had to tow it empty to my destination.

ROGER M. 
Rating:
4.0

Giving customers some free miles or discounted per mile rates.

REBECCA P. 
Rating:
5.0

Gary went over and above to help me with everything, so thank you!

RENEE P. 
Rating:
4.0

I really wanted a 15' truck, but (as before) none were available. The 20' truck worked okay, but the gas mileage (10 mpg) really sucked.

MATTHEW N. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA G. 
Rating:
5.0

Owner was very personable and friendly. Made the transaction easy!

ANDREW K. 
Rating:
4.0

don't hire movers that you recommend, they damaged furniture, doorways, a TV and more.. They were an hour late, finished in 2 hours and we paid for 4, no refund and the truck rental was more than I thought it would be.

RALPH D. 
Rating:
5.0

Very friendly and expedient service.

Matthew S. 
Rating:
5.0

Nice job!

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

Jeanette L. 
Rating:
5.0

Customer did not leave a comment.

MEREDITHCOURTNEY R. 
Rating:
5.0

Customer did not leave a comment.

MARK C. 
Rating:
5.0

Great place! Great Owner!!

Kim G. 
Rating:
5.0

Two weeks in a row I rented from the same location and dropped off at the same location. Both times I added more gas than I really had to. The first week there was no additional charge. The second rental I get an email saying there is some bs additional charge of $10.21. What kind of crap is this. Not sitting well with me.

KENNETH F. 
Rating:
5.0

Customer did not leave a comment.

Duane B. 
Rating:
5.0

not much at all. The owner Gary even let me keep my vehicle I towed to ohio under one of his own personal carports for the evening when we dropped the trailer off first so we could unload.My window in my trailored vehicle was smashed out during the trip and it was raining when I arrived in Geneva ohio. Gary offered me to keep my vehicle under his own personal carport free of charge until the next morning when I dropped the truck off. Highly recommend dropping off your rental at this drop off in Geneva ohio.

MICHAEL W. 
Rating:
5.0

The customer service was superb! I am beyond pleased with everything!

Paula S. 
Rating:
5.0

Customer did not leave a comment.

Damaris W. 
Rating:
5.0

gary was an absolute pleasure to deal with, top notch customer service.

FARLEY R. 
Rating:
5.0

Nothing. Drop off very easy.

Dirk W. 
Rating:
5.0

Customer did not leave a comment.

Juan K. 
Rating:
5.0

Customer did not leave a comment.

MARY B. 
Rating:
5.0

Very friendly service and very knowledgeable!

John J. 
Rating:
5.0

The manager was very helpful.

Steve E. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Have rented UHauls a few times due to moving college kids in and out of dorms and apartments. Always have a personal, friendly experience. Would recommend this location to anyone.

Matthew O. 
Rating:
3.0

Nothing excellent customer service at this location. Would highly recommend this location.

ROGER P. 
Rating:
5.0

Customer did not leave a comment.

Erinne M. 
Rating:
1.0

They were closed and then charged me more moneu for late check in because they weren't there they were closed on my checkin day

Anthony Y. 
Rating:
5.0

Customer did not leave a comment.

Melissa P. 
Rating:
5.0

N/A

ARTHUR D. 
Rating:
5.0

Very positive experience in and out no problem will recommend to family and friends 5 star thumbs up

edward F. 
Rating:
5.0

great friendly easy to do business overall recommend

Rudy O. 
Rating:
5.0

Gary is outstanding! He is professional and friendly! He literally went out of his way to make our drop off a success. Thanks Gary!

THOMASELI C. 
Rating:
5.0

Customer did not leave a comment.

Jerome W. 
Rating:
5.0

Customer did not leave a comment.

kenny B. 
Rating:
2.0

The trailer said it was 5ft by 9ft .. I was picking up a zero turn mower that is 54” so I assumed it would fit drove all the way to get it and the trailer serves no use or purpose for me .. very dissatisfied

Thomas T. 
Rating:
5.0

Customer did not leave a comment.

Walter H. 
Rating:
5.0

Thanks Gary for your help again! Dave

DAVID B. 
Rating:
5.0

Nothing - they exceeded our expectations. Excellent service!

Robert C. 
Rating:
4.0

Customer did not leave a comment.

Angel P. 
Rating:
5.0

Customer did not leave a comment.

Jessi W. 
Rating:
5.0

Owner was fantastic the other guy I went to first on south Broadway in Geneva not so much

Amy W. 
Rating:
5.0

Customer did not leave a comment.

Dennis R. 
Rating:
5.0

Gary was very helpful and professional.

Norberto C. 
Rating:
5.0

The Uhaul website is terrible.

Arthur K. 
Rating:
5.0

Customer did not leave a comment.

Jessica W. 
Rating:
5.0

Customer did not leave a comment.

STANLEY M. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE W. 
Rating:
5.0

Great customer service, friendly and very professional.

MARILYN H. 
Rating:
5.0

Customer did not leave a comment.

BRANDIE D. 
Rating:
5.0

Customer did not leave a comment.

Kelsey B. 
Rating:
5.0

Gary was very helpful and professional. I appreciated his contact call and he made the whole experience end nicely.

Timothy A. 
Rating:
3.0

We returned the trailer after two hours were charged a full day rental and they rerented the trailer right after we returned this getting double rent for the item. If this is U-Hauls practice I will never rent from U-Haul again.

Sean H. 
Rating:
5.0

Customer did not leave a comment.

NICOLE T. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
5.0

Very easy, friendly service.

Hollie S. 
Rating:
5.0

Excellent service! Gary is friendly, informative and helpful! The service was above my expectations!

Michele M. 
Rating:
5.0

Customer did not leave a comment.

Clayton L. 
Rating:
5.0

Nothing!! Easy and painless!! Will rent here again when needed!!

Kim G. 
Rating:
4.0

Customer did not leave a comment.

Samuel B. 
Rating:
5.0

Very helpful and easy to work with.

Theodore U. 
Rating:
4.0

Customer did not leave a comment.

lora P. 
Rating:
5.0

Customer did not leave a comment.

Anthony U. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Excellent service from Gary, He made our uhaul experience the best ever! Very thorough and courteous. I would only use again with no problem!

Lawrence M. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Vincent F. 
Rating:
5.0

Gary does a great job getting the truck ready .

DEAN G. 
Rating:
5.0

Customer did not leave a comment.

Jeb Z. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
5.0

I've had bad experiences with Uhaul before but not with this dealer. He was super nice and informative. Thanks.

Jesse S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

Karen D. 
Rating:
5.0

Gary is a great representative of your franchise. Very helpful and accommodating.

William B. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Great place. Great. People.

Mark A. 
Rating:
5.0

Gary is a great representative for uhaul. I've gotten equipment from him several times. Always helpful and curtius. I recommended him to anybody needs uhaul.

Dave R. 
Rating:
5.0

Great experience.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Ted K. 
Rating:
5.0

Dave was awesome!

Scott R. 
Rating:
5.0

Nothing needs to be changed, Gary was awesome!

Michael O. 
Rating:
5.0

This man needs a jack to put the trailer on the ball, more for his sakeThan the customers

robert A. 
Rating:
4.0

Customer did not leave a comment.

Russell R. 
Rating:
5.0

All was good

Renee M. 
Rating:
5.0

There was also no communication from U-Haul about the address where I would be making the drop off. A confirmation email listing both addresses when I made their online reservation would have been extremely helpful!

Cynthia T. 
Rating:
5.0

My wife called U-Haul to see if we could extend are rental time d/t son was injured during the move. The person on the other end of the line was rude and disrespectful. She put my wife hold for 23 mins. Then had to transfer my wife to another operator. That operator placed my wife on hold for 42 mins. Then the second operator hung up on my wife. Then the third operator successfully accomplished what we originally intended to do... Extend our rental time. What kind of operation is this to treat customers with disrespect. The amount of money we spent with this company was outrageous to start with. .99 cents a mile on top of a rental charge and fuel? What a crook of bullshit! I WILL NEVER rent from U-Haul again. Will NEVER recommend this company to anyone. I WILL tell everyone how this company rudely and disrespectfully treat my family at this stressful time.

Jeff P. 
Rating:
4.0

NA

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Sydney C. 
Rating:
5.0

Customer did not leave a comment.

MARK P. 
Rating:
5.0

thank you, jim

John H. 
Rating:
5.0

We were so pleased with our experience. Gary is an exceptional person. I will highly recommend him anytime!!!!

Dominic M. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Louis B. 
Rating:
5.0

Owner is so very nice.

BERNADINE P. 
No reviews have been submitted for this location.

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