Was charged 5 times for 1 rental because they didnt know what they were doing, waited over 30 minutes to rent the van due to them not knowing how to use their own system, finally get the keys all to realize they were not the right keys after the associate drove off. Was told to call U-Haul myself for the extra charges, not given a number or an apology. “Owner” was on site rolling a blunt when i arrived to return the van, extremely unprofessional and i shouldve trusted the other 2 lower reviews i saw before booking, wont be back.
TA'RIQ S
Customer Reviews for Get On Your Feet LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The card that was used has now been charged over $200. I don’t know what’s going on, but I would like to be contacted immediately because I don’t wanna have to contact the authorities.
BRIAN LWent to pick up the truck at 9 and no one was there.
Shane NI couldn’t start up the truck because they left inside the truck wrong key.As result I wasted 30 minutes and got cold 🥶 Horrible experience!! I will never use it again
VLADYSLAV I