Customer Reviews for Gille Auto
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Gille Auto
Jason D. on
The parking lot was a little un organized. Wasn't sure where to put the uhaul. I wanted to talk to someone about the issues I had with the uhaul. I drove in the rain and a lot of my things got wet and damaged in the moving process.
jamie T. on
The speedometer didn't work at all. It took much longer to get to it destination because of that. Even though we reserved our truck well in advance, we had to travel 4 hours to lock up the truck because they were out of trucks at our hometown location.
VERN S. on
again, online system was a failure requiring a phone call that was useless and finally a locally produced receipt so I could be on my way. local people were great but u-haul system is a total failure.
Mark C. on
The service was friendly and accommodating. The staff were very pleasant even though I showed up earlier than expected and found the right size trailer to fit a full sized mattress.
Tom S. on
All I can say is we reserved a 5x8 trailer in Jamestown almost 2 months prior. Jamestown did not have the trailer (no fault to them) . Jamestown stepped up and called Gills in Valley City. She had one for me. So I had to drive over 80 miles out of my way (there and back) to get the trailer. I didnt catch the lady's name at Gills but she was Great to work with! ! Thumbs up to her and Jamestown for getting me a trailer. As for the main Uhaul office...terrible service!!!
Nathan B. on
They checked me in quickly and made sure I was not charged for the incorrectly done fuel from the start.
Sabrina B. on
Great customer service!
Allan F. on
Gosh, the personnel were great. I dealt with several people and it went flawless. I wholeheartedly recommend Gille Auto for U-Haul and for any automotive needs!
Paul O. on
Didn't receive the dolly I ordered and had to go 120 miles out of my way to get the truck from a different location.
les N. on
EXTREMELY ACCOMADATING
Lesli S. on
It was a mechanic facility - not clean but everyone was nice. I DID get help getting the trailer off of the vehicle.
DAVE B. on
Nothing. All is well.
Bryan W. on
Renting the U-Haul trailer from Gille Auto was a very easy, excellent experience. Top Notch service. Honestly, the best trailer rental experience that I have had.
Newt G. on
All around excellent experience.
oscar L. on
Excellent service. Friendly gal.
shane H. on
Friendly, polite.
GREG Y. on
Thank you for friendly service even though I arrived right at closing time.
Charles B. on
Clean up the equipment. People put their precious stuff in there.
john S. on
Given the location in North Dakota, I'm not sure how we can solve this, but there was a bit of ice on the rachets for the tie down straps, and the tie down straps were frozen and hard to bend.
DARCI C. on
N/A
James J. on
I need a larger uhaul trailer when I move in a month. But do not want an enclosed trailer. The trailer I used was excellent. Worked Great for the furniture I hauled. Thanks.
Lisa Patton C. on
We had the greatest experience.. The equipment was new.. They met our schedule perfect... Our whole experience was perfect...
Thomas S. on
Very friendly service and great to deal with!!!
JEFFREY S. on
I came in needing advice about pulling a trailer and the staff went above and beyond to meet my needs. They assisted me by measuring and providing me the necessary information for purchasing the appropriate equipment. I made the purchase at a nearby store and was hooked-up and ready to go within thirty minutes from when I originally walked in the door. As a new resident of the town, I left the experience feeling great knowing help is just around the corner!
LEE W. on
Nothing really, except the trailer was in a totally different area from where we signed up to get it, but it wasn't far at all. Everyone was very friendly and helpful. When we brought it back one of the guys backed it up and took my hookup off of my car for me so I didn't have to do it. I would recommend renting from Gille Auto if a U-Haul is needed. Thank you very much.
SHARON L. on
Everything was fine.
Mike S. on
Was very good about getting me on my way. No unnecessary questionnaires and forms to fill out.
RYAN G. on
We required a trailer stat, Gille auto got us back on the road within 30 minutes. Thank you guys in the recovery of our belongings and service received in the office. Sincerely a Canadian family heading home!
NATHAN V. on
My new favorite Uhaul center. Nave a fantastic weekend and thanks for all your help
andrwe K. on
Inform about truck availability before the day of reservation. Originally wanted a truck at 8 am, was told it was ok; found out day before the reservation I could only get the truck at 2:30 pm; as a result, had to get a truck in a city an hour away; however was accommodated very well with extra miles, etc.
Gerald W. on
Provide a truck that runs.
Loren B. on
Outstanding customer service - very pleased. Would highly recommend.
David T. on
Expected to pickup truck in Jamestown within two blocks away from loading point by making reservation in advance. I was contacted the day before requested pickup date and informed of need to pickup the truck in Valley City. Not the service expected.
mark L. on
Paula did a excellent job of doing the paperwork. Answering my questions. Trailer was ready to go as promised. I definitely recommend Paula and her team for renting U-Haul equipment. RATING A++++++++
WAYNE B. on
The people who work here are absolutely amazing and very helpful
sue B. on
Great experience.....Would use them again if the need arises.
JEFF B. on
It was a pleasant experience in every way! The trailer was clean and pulled easily. Paula was friendly and cordial.
TONY D. on
Paula was great to work with. The whole process of renting was quick and easy, and she was very helpful. I would definitely recommend renting at Gille to friends.
Steve U. on
The woman who worked at the counter was very professional.
lance G. on
After the over charge and confusions on renting the lady at gille auto corrected all of it. She got it to the right rate and everything fixed. Wonderful service from her. I will be going back next time I need anything rented.