Customer Reviews for Glasgow Sunoco
(U-Haul Neighborhood Dealer)

1,388 reviews

2360 Pulaski Hwy   Newark, DE 19702

(302) 318-1219

Hours

  • Mon–Fri
    7:30 am–8:30 pm
  • Saturday
    7:30 am–8 pm
  • Sunday
    8:30 am–8:30 pm

Services at this Location:

Contact Us

(302) 318-1219

2360 Pulaski Hwy
Newark, DE 19702

Services at this Location:

Hours

  • Mon–Fri
    7:30 am–8:30 pm
  • Saturday
    7:30 am–8 pm
  • Sunday
    8:30 am–8:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
3.0

THE PASSAGE SIDE WINDOW WAS BROKEN AND THE TIRES PRESSURE LIGHT WAS ON

SaDean F. 
Rating:
5.0

Customer did not leave a comment.

Charlie E. 
Rating:
5.0

Nothing

james S. 
Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
5.0

Customer did not leave a comment.

Angelina W. 
Rating:
5.0

Customer did not leave a comment.

Angelina W. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
5.0

Customer did not leave a comment.

Dale G. 
Rating:
5.0

These guys were amazing thank you so much!

kelsey K. 
Rating:
3.0

Customer did not leave a comment.

April G. 
Rating:
5.0

Customer did not leave a comment.

Amandeep S. 
Rating:
5.0

So far, no improvements are necessary

Rodney F. 
Rating:
3.0

Customer did not leave a comment.

Erich S. 
Rating:
5.0

There were no problems. We were treated respectfully and promptly.

Vincent C. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Sagar G. 
Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
5.0

Customer did not leave a comment.

Harlem K. 
Rating:
5.0

Customer did not leave a comment.

Henry H. 
Rating:
5.0

Thank you Good job

JOSE N. 
Rating:
4.0

Based on my experience speaking with a representative vs online was better with representative. Even after my reservation I still was not able to review my account details. Only customer service had the details of my account. Online needs to be more user friendly. Thanks Vanessa

Vanessa C. 
Rating:
5.0

Customer did not leave a comment.

Amandeep S. 
Rating:
4.0

I was told one thing and they did another I had van for four hours and they charge me for two days because of what tike the individual chose to check me in

Felicia F. 
Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
5.0

the bed of the truck was very dirty. Had to sweep before even loading. It looked like there was construction items in there as it was chunks of concrete and dirt maybe from a construction site. So maybe a check to see if the bed was clean like the sign posted inside the truck. Other than that it was fine.

tracy F. 
Rating:
5.0

great place, nice people

jon E. 
Rating:
5.0

Customer did not leave a comment.

Juanita S. 
Rating:
5.0

Customer did not leave a comment.

MaryAnn G. 
Rating:
1.0

Truck was nasty was blocked in got charged for blankets I didn't get because they didn't have and told me to go look for them in all the other trucks when returning the vehicle store was not open had to wait 15 minutes for some one to show up said he had went to bathroom

william F. 
Rating:
5.0

This is the second truck that I rented from this location and neither were clean when I picked it up.

Lisa A. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

Marcellus W. 
Rating:
5.0

Customer did not leave a comment.

adrein U. 
Rating:
3.0

Customer did not leave a comment.

Dominic M. 
Rating:
5.0

N/A

JANICE T. 
Rating:
5.0

Customer did not leave a comment.

Karen M. 
Rating:
5.0

The employee that checked us in and out was wonderful. You are lucky to have such a great location.

Patricia F. 
Rating:
5.0

Very friendly

Claudia Y. 
Rating:
5.0

Customer did not leave a comment.

Kim B. 
Rating:
5.0

Make sure the trucks are clean But everything else was good God-bless

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
5.0

Customer did not leave a comment.

Yue Ru L. 
Rating:
5.0

Customer did not leave a comment.

Juanita S. 
Rating:
3.0

Customer did not leave a comment.

yolando B. 
Rating:
5.0

Customer did not leave a comment.

Amandeep S. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

shoaib K. 
Rating:
4.0

All worked out very well!!

Anthony N. 
Rating:
2.0

Small space, not enough room for vehicles

Myeshia B. 
Rating:
5.0

Customer did not leave a comment.

Judy B. 
Rating:
4.0

Customer did not leave a comment.

Clare C. 
Rating:
5.0

You did good job. Thx

RADOMIR K. 
Rating:
1.0

I was charged for services and equipment that I did not reserve or use. The truck came with a near-empty tank, and the cabin was exposed to the engine by a gap under the dash, resulting in excessive noise and heat being vented onto the driver. Overall, the experience felt like driving an overpriced oven.

Michael C. 
Rating:
1.0

The whole experience was horrific. Uhaul moved my pickup/drop-off location, which meant I put 50 more unnecessary miles on the rental. In addition, the location did not have the pin for the hitch so I had to go to Home Depot to get one. I didn't drive off until 50 mins into my reservation, which caused me to be late with the return. I have rented a lot from Uhaul, this year alone, and this was the WORSE EVER!

Kaieta L. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
4.0

Wondering why I was charged $71.00 when I dropped it off. I paid around $165.00 when I picked it up. That was suppose to be my total. Need a credit of $71.00 to my card plesae

Lee M. 
Rating:
5.0

The Truck was dirty and hadn't looked like it'd been cleaned. There were sneakers and water bottles in the back.

Kyla G. 
Rating:
5.0

The location is perfect, the agents were very unique and I sure will rent again from you all soon.

Francis O. 
Rating:
4.0

Customer did not leave a comment.

Matt C. 
Rating:
5.0

The staff were friendly and helpful. The whole process was speedy! I definitely would recommend for others to use this uhaul center!

Cindy P. 
Rating:
3.0

Customer did not leave a comment.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

Juanita S. 
Rating:
5.0

Customer did not leave a comment.

Juanita S. 
Rating:
5.0

The only glitch was they were out of the furniture pads/blankets we ordered. We stopped at another U-Haul dealer that was along the way of our trip.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

LISA M. 
Rating:
5.0

Customer did not leave a comment.

Juanita S. 
Rating:
5.0

Customer did not leave a comment.

Judy B. 
Rating:
5.0

Customer did not leave a comment.

Juanita S. 
Rating:
1.0

The user was rude and poor customer service.

Stefan H. 
Rating:
3.0

Customer did not leave a comment.

Calvin M. 
Rating:
5.0

Service was good and the Truck was cleaned.

Charles L. 
Rating:
5.0

Customer Service was really professional and friendly

Juan T. 
Rating:
4.0

The back of the previous user of the vehicle did not clean out the bed of the truck! Other than that had an excellent drive down to Bethany Beach love the scenery. Thank you for your company and safety and security for a safe drive.

josh R. 
Rating:
5.0

Customer did not leave a comment.

Trimeka D. 
Rating:
1.0

The biggest improvement I can recommend is having the equipment ready at the desired location because I had to travel an additional 20 miles out of pocket even though I had a reservation for a month and a half in advance

Marcell J. 
Rating:
5.0

Customer did not leave a comment.

Juanita S. 
Rating:
3.0

Customer did not leave a comment.

Jose A. 
Rating:
5.0

Second time using them for Uhaul rental, and both times they have treated me well. I wouldn't hesitate to use them again.

Shane R. 
Rating:
1.0

Operators were no help during pick up or return. When the Trailer returned on time, but a receipt would not be provided. Ended up being charged an extra day. Never use this location again.

John H. 
Rating:
5.0

Service was very good. Trucks were in excellent working condition.

VALERIE W. 
Rating:
5.0

The online pickup was a joke, thought it would be convenient but instead needing passports and having to wait for references which i had no idea about till i was in the parking lot. It's easier to get a job. Luckily the gentleman at this location finished my check in for me and was very helpful and polite

Raymond A. 
Rating:
1.0

I was told I could return to any Uhaul location. I went to one on S Main St Newark, spent 15 minutes backing the trailer in where the worker told me to put it, asked if he would help me unhook he and he said NO. Then I asked for a receipt that I was returning it and he didn't know how to do that so called somebody who then said I could not return the trailer there. I then had to drive 15 minutes away where I found the same situation- I could not pull through with the trailer, nobody would answer the phone, I unhooked and pushed the trailer out of the way myself (took a while) then could. not find a drop box for paperwork per the app. When I went to ask a person for help inside, they didn't know what to do, could not provide me receipt (the app wasn't working). Eventually I was able to get the "after hours return app" to work but when I go to the "complete" at the end, it would not complete. I gave up and left. The whole process too WAY to long. Fortunately, when I got home, there was an email from Uhaul but it read "transaction receipt" which was not reassuring that it was proof of my return of the trailer.

kim S. 
Rating:
5.0

Customer did not leave a comment.

bonny E. 
Rating:
1.0

I think I need to find another truck rental place because the way I was treated I will not me using U-HAUL AGAIN

Steven P. 
Rating:
5.0

Excellent

Luis J. 
Rating:
3.0

The truck needed a major wheel alignment. It was pulling across the road constantly and was dangerous to drive.

Robbie J. 
Rating:
5.0

Customer did not leave a comment.

Brian P. 
Rating:
4.0

Customer did not leave a comment.

terri G. 
Rating:
5.0

Thankful that the drop off place was easy and smooth!

Eduard R. 
Rating:
4.0

Customer did not leave a comment.

Leon N. 
Rating:
4.0

Everything was good

Ada G. 
Rating:
5.0

Keep doing what you're doing you don't have a good job of it

Rickie T. 
Rating:
5.0

Customer did not leave a comment.

michael L. 
Rating:
5.0

Call and update customer about reservation if any changes. I reserved a u hal on June 11th and when I went to pick up truck, my reservation was kicked out of system. Due to a customer who had truck had some delays in their service which made me not have a truck. I was so frustrated and was not understanding how this can happen when it being reserved weeks before needed...

Keshia G. 
Rating:
5.0

N/A

veronica R. 
Rating:
5.0

Customer did not leave a comment.

robert D. 
Rating:
5.0

I reserved my 20ft vehicle on Tuesday for Saturday morning at 8 am. the truck was not there why reserved so many customers for the same truck. You guys did just like the airline. overbooking. the customer serve representative was very polite and help me out. that part of the interaction was a plus

Andre J. 
No reviews have been submitted for this location.

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