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Ken Rose
Customer Reviews for Global Pawn And Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Again, just frustrated with the rental rates especially as I have been a frequent customer and help to deliver a trailer on U-Haul’s behalf just a few weeks ago
Jane HalcombeAwesome group of people 👍
Patti DuttonVery kind and pleasant.
terry lankfordI recommend the location for convenience.
Louis FischerWARNING: the original pick up point on highway 72 never showed at the designated time. FIRE them! The folks on W Broadway were excellent as were the folks at the drop off point on Cowesette.
Romano SimsThe staff at Global Pawn were prompt and helpful. This location is my first choice for Uhaul rental from now on.
Barry MasseyMy grandmother left her wallet and she didn’t know where. They reached out and got it back to her next day! Thank you, UHaul and Global Pawn!
Natalya ByrdGreat service from the people that manage this location. Thank you.
DAVID BUNKERThis location was great. The Staff was very friendly, efficient, and accommodating. They had me hooked up and on my way in less then 10 minutes.
Patrick PhillipsThe service at this location is terrific.
James LisicGreat fast and helpful
wayne magroHave sent a complaint for the original pick-up location and waiting on a response
Heather RocheLocation is an excellent drop off point. Centrally located for Loudon and Lenoir City, TN. Staff were friendly and helpful
Ron BuckholtzDrop off went smooth!
Elaine LawrieN/A
Kenneth SchultzThe staff is friendly and very helpful.
ANGELA ALLISON-GRANTLocation was very convenient and easy to get in & out of
Tom BrooksI can’t rate the location. I dropped the vehicle off after hours. I can say the area was easily accessible and I received confirmation quickly the next day that the truck was received and my order complete.
Kerri PigottEasy pickup and drop off. Great price. Thanks.
Keith KramerThe people were fine, but the facility is very run-down.
Pete KilmartinHave used them several times and thoroughly recommend them.
Robert JohnsonVery friendly and courteous staff! Easy check-in and drop-off of truck.
Donna BarberI loved how I was able to talk to an actual person. They where friendly and very helpful. I will definitely be renting from them again.
Ashlie EatonKeep up the good work.
THOMAS McgheeVery personable. Walked me through the check out and check in process. Great service
Douglas AlexanderService member would not assist in backing up instructions and upon learning that we travelled from Colorado told me, “we also teach people to drive here.”
Sarah LeggettThe process was fantastic! The people at the UHaul place were professional, helpful, & made process smooth & easy. I would definitely rent from them again!
Jill McCurryEverything went so smoothly! Pickup-return! Very economical way to move your belongings!
Jackie HendersonThe clerk, Ellen, was very helpful and professional. I appreciate her patience with my questions.
patti FarrellIn a word...remarkable
yvonne conatserIt would have been helpful to be shown various features on the truck, IE there was a "towing" light lit in amber on the dash, and I was unable to determine whether it was on or off? Also, I felt I was cheated a bit on the gas in the vehicle at pick up - the guage read below what was indicated on contract.
Dave DouceyPerfect
Steven BurkeThe moment I arrived I received immediate attention. Drop off was excellent. Thank you for the wonderful service.
WILLIAM STEVENSPavement needs fixing, little run down.
Russel CORNELLThe overall experience was good, staff was friendly.
Jessica LinginfelterVery nice folks to deal with. Always have what I need. Always ask if I need additional equipment for my move.
Gary PrateGreat customer service. Very friendly and professional.
susan johnstonEverything was awesome
PAUL StormsFolks were very friendly and took care of our need.
Paul FlowersLove them! They were so helpful and great people!
Jacklene SnyderI have rented from this location several times. Always exceptional.
Robert JohnsonCommunicate with your customers! I elected to add extra equipment that this location didn't have. I didn't use the mileage we estimated and I still haven't heard from anyone as to what I was charged. No communication from uhaul was a huge inconvenience.
Angela HoughtonI was charged a wrong location drop off. My original drop off location was Lenoir City, Tn. I don’t understand the extra charge
James SchwarzThe rep at global pawn was friendly and efficient. Great customer experience.
Timothy Palaske