Riken is friendly and helpful!
Guy C
Customer Reviews for Go Green Bottle Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is only open 3 days a week I have to pay for extra days in order to get car trailer
Jeremy SYup convenient and easy to find.
Tina CDon't change anything!! Always Great Service!
Thomas DCustomer service was excellent
Christelle RVery helpful and greeted us at the door. Thank you GC U-Haul
Quentin CAll thanks to Riken from Go Green Bottle Depot Uhaul,our moving was so much smoother & easier.Best part was he even dropped the 26 feet Big Uhaul at my house in Grande Cache,perfectly parked for loading.Highly recommend this location. Thank you so much.
balaji bUnit seemed well maintained but there was a lot of dirt inside the trailer.
Steven LLock didn't work. The neighboring business had to help us. Location doesn't open till 12 and our pick up was at 9. If it wasn't for the neighboring business owner we wouldn't have gotten into the truck. The truck itself wasn't latched or locked. There were no furniture pads that we're being charged for. And we are being charged way too much for the distance we didn't drive. Not at all impressed
Jeff TGive a big hug...
Blair MGross beer bottle depot is not a fun place to wait. Also, the Uhaul was so sticky from beer - it was obvious they used the Uhaul truck for transporting 'empties'. Now all my belongings are sticky and smell like beer. You actually damaged my belongings with your truck being so filthy.
Sean GLocation needs to be clear about where pick up keys are. Some confusion when picking up.
Dillon GFriendly, courteous rep and easy to work with !
Ken WTires were low on air. I topped them up. 21 psi on the left. 35 on the right. Decal says 50-psi recommended. Probably sat all winter and lost pressure. Normal. I’m a tire guy.
JEFFREY JEVERYTHING WAS PERFECT
Richard REverything was ok.
Karen WBetter computer and printer.
Shelley DThe truck was not ready when we arrived to pick it up. The windshield wipers were broken.
Allan BStaff are professional and polite.
Danny WThe man at our drop off location was amazing, and rectified the gas problem. Excellent customer service here in Grande Cache. Quick and efficient.
Cory CDrop off location was not available in Castlegar as discussed. Needed to drive to another location 40km away, charged an extra day for the late drop off.
Justin MMake sure the truck is in the location where the customer reserves it. We had to drive to grande cashe to pick up a vehicle reserved in Hinton. The service provider on site was rude and short with us. Would not even give us any kind of refund for money spent on fuel for having to go out of our way to pick up the truck.
Ryan ROnly comment We like to make is about grande prairie is very poor . We booked with perior to Vancouver two weeks in advance .we even offered them advance money to hold a 15foot truck .one day before our grande prairie location at 108ave and 100 street told us that they didn’t have any available truck . Email sent by them suggested to go to peace river or to grandecach . Point we are making is it was shock. Thank g God we were able to get excellent service from this location. For that we are greatfull . Our input is a very poor performance on Grande prairie site . We hope it doesn’t happen to any one in future rest thank you all
gurinder sI was scared to use the car trailer because the rear tires had little to no tread on them. The chains did not have any rubber clasps to hold the chains.
bryce eMore explanation on how the equipment works would be nice. Other than that a good experience.
Leslie WAll was good
Carl RNot be ignorant Realize not everyone reads your contracts word for word Understand not everyone is tech savvy Worn about additional fees
Shannel B