Great counter service at going postal
Gary M
Customer Reviews for Goin Postal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Could provide a drop service to the customer once vehicle is returned to the location.
BALAJI GGreat service, easy and efficient process. Will definitely use this location again!
Teresa MEasy in and out
RICK BGreat service. Great people at front desk.
Farzad JCost was way more than expected for a two hour rental advertised as 19.99/he
VINCENT LEasy pickup and drop off. Good price. Thank you!
ANDREA TAwesome service!
Ivan GLocation is easy to find and the employees are great, friendly and helpful.
ASHLEY GThey are very friendly.
WARREN SI believe my experience with this uhaul location was very good. The service worker that helped me with my rental wasn’t the kindest person but still really helpful haha. I thought the truck was crazy nice! I wasn’t expecting a truck that size. And it was really good on gas too. Did what I needed to do.
CAMERON HI was very pleased with my experience at U-Haul located in "Goin Postal" at 9201 Warren Pkwy #200 in Frisco TX. The customer service that I received was kind, gracious and professional in manner. I will certainly tell others about my experience and this location being top notch for good customer service.
Robin BI absolutely love this location and the owners are so friendly and welcoming.
VERONICA BPlease update the correct contact number in Google for your location it is directing to U-Haul customer care
HARIDEEP TThe best location to rent a uhaul! They are always so nice and helpful. The process was fast and easy!
Kristen WThe check wngine light is on and I tried to put a comment for that. Not all customers including me have a great mechanical skill. So it should be prevented to have such lights on. It will improve the service quality
Ali jThank You
FRANCIS JVery good person in u haul store. Both husband& wife helped lot.
Selvararj Lgreat in and out easy to get to
RICK BEverything went smoothly.
KEVIN HThe inside of the cab of the truck was a little dirty, but everything else was good. Tire pressure was not even a problem like the last few times I have rented trucks from other locations, so that was a pleasant surprise.
TRACY YVery clean and well maintained.
MILON DTood good, seamless
Srinivasan MCouple that work there (probably manage the place) were great. It was easy to rent, make adjustments, pay, add loading/unloading help, purchase supplies, etc. all online
Tiffany THighly recommend this location. The service was fast, easy, superb, outstanding, & amazing.
FERNANDO RGreat experience! Staff was friendly and helpful, vehicle was clean and in excellent condition! Will highly recommend!
RYAN SThe air conditioning on the truck did not work. It was 100 degrees. Not a good experience.
CARL BThey’re awesome always smooth and easy nice people as well
Nicholas Svery friendly staff
Tyler EWe recently rented a UHAUL at Goin Postal in Frisco, and the experience was nothing short of excellent. From the moment we walked in, the employees were incredibly nice and kind, making us feel welcome and valued. The staff was very informative, providing clear instructions and helpful tips to ensure our rental process went smoothly. Their knowledge and willingness to assist made the entire experience stress-free and enjoyable. The facility itself was clean and well-organized, which further added to the positive experience. It’s clear that the team at Goin Postal takes pride in maintaining a tidy and professional environment. One of the standout aspects for us was the LGBT-friendly atmosphere. It's a huge plus to know that Goin Postal is inclusive and welcoming to everyone, which is something we deeply appreciate. Overall, we couldn't be happier with the service we received and highly recommend Goin Postal in Frisco for anyone in need of UHAUL rentals or other services they offer.
LAPARIS BThe staff at location warren parkway Frisco was so good
Sathyabala PThis is no fault on the location, but the UHAUL pickup system for outside of office hours is horrible. The app could not realize I was at the correct location so I had to go through the pickup process in my mobile web browser. It then took me 45 minutes to go through the verification process and I almost missed my pickup window entirely. This was a horrible experience and I plan on never reserving a Uhaul again outside of open hours.
Min PNothing, I pass by 2 other rental companies because Goin Postal has the BEST service.
Stephanie SI love using Uhaul but I really enjoyed this location specifically. It was fast and easy and the people were very nice there.
David SGreat customer service.
JESSIE Cwas in and out great location !
RICK BI had a great experience using U-Haul services at Goin Postal. I got late by an Hour to collect by the store guy was really cooperative and provided all the instructions and answered all my queries. This was my first time using U-Haul and had a great experience. Would definitely recommend to my friends and community. Thanks for the help and your services.
ANURAG PYou can make it a bit clean
SWARNAPRAVA BI ask the agent to do checkin and make the receipt and he said we have one ahead of you but there is no one and was keep waiting till the shit end and then they do it like steeling from you as they don’t want me to know you hat the final billing amount …. Very poor service and fisher!
Riyad AThe representative was really helpful! This was my second pick-up at the same place.
Hari SThey were amazing help.
Christi hVern was very helpful in getting us checked in and out quickly We recommend this location highly
GARY MQuick and easy check in.
Jelena GCustomer Service was great. Very Helpful
Godfrey SLove this location and always super friendly and helpful
Shannon VGreat customer service and very friendly!
Bradley BThe front desk is horrible, she lied to my wife and said I chose to add a damage waiver online and tried to sell more thing to her. I will definitely not recommend this store to anyone. Bad experience just because of this old lady’s dirty little trick.
Pengyu LHI Team, Everything was good other than the surprising Prices Uhaul charged me for just 31 miles. I had to pay 135$ for 33 miles. which is really a very high cost. Thanks Lovish +1 945-444-3808
Lovish CTruck share was a terrible experience with long support wait times and indirect communication.
Austin SAmazing service
Amit KThey were so kind and helpful. I absolutely recommend them to anyone and everyone around!
Katie PVan was middy and dirty. App wasnt wprking and bad check in issues
venkatesh s