I walked in to the counter. Several vehicles in the lot. Attendant said they were all reserved. I walked outside, went on the app and reserved one. Attendant didn't even apologize for being lazy or incompetent or both. My son saw this and asked what kind of people do that.PAUL R.
Trailer Rental & Towing in Frisco, TX at Goin Postal
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Frisco, TX 75035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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There was trash let in the van from the previous renter. Not that big of a deal but... That being said, the customer service was outstandingJeff M.
Seamless rental. This location is the best. Owners are amazing and I try to alway use them. Will continue renting from this location.DOREEN R.
It was quick and easy!Graciette R.
Great people!!NILDA F.
Mobile check-in ease-of-use, don't modify reservations without informing customers, update location hours for accuracyDoug S.
All goodGary M.
He was upset that I was dropping of truck and send me to a different locationNorma B.
The folks at Goin Postal were amazing and very informative. The truck was located in a secure area at a different location and the owners of that location closed prior to 6 (their advertised time) and the Goin Postal folks had to come down to get the truck unlocked. They were great!!Carol L.
The women that assisted us was rude and not very helpful. She had a really bad attitude.EILEEN S.
truck smelled like shit and like someone used the truck to carry manure and didnt get washed out. The truck was in poor shape and doors barely unlock/lock. I was told if I returned it the next day before closing time I will not be charged more but instead of spending $40-$50, i was charged twice that for being under the miles 50 vs the 49 i actually put on the truck. Your Fucking app didnt work and thats probably why I was charged over $100. Will never use your services again. fuck you guys,CHAU T.
Customer service was great.GABREIL G.
Super easy reservation, pick-up and drop-off process. I love the app.John L.
The reservation expired an hour after my scheduled time AFTER I SPOKE WITH SOMEONE IN UHAUL CUSTOMER SERVICE DAYS AGO THAT TOLD ME THAT IT WOULD NOT EXPIRE THAT QUICKLY. I had to have a friend drive me to UHAUL and unfortunately we got there an hour late. Thank goodness the location was open. However, the employee told me they would be open until 4 pm.p but they closed at 2pm and I had to complete the truck return process myself. At that location cell phone service is horrible and it took forever to upload photos.Michael G.
Good people to work with. Will rent there again.PAUL ROBERT L.
Set expectation for two part process. No issues other than thinking my vehicle was not available because of the city rules.Richard M.
I booked at this location and had to go down the street to some other business to pick truck up. The inside was muddy and not clean or wiped down especially with the COVID situation. The drive door was dented and would not shut at all and did not know it wouldn't shut all way till I drove off. The staff at this business was not friendly and the girl Kristen said they only take pictures and send to uhaul and they dont clean or do anything with the truck but could not provide me mileage used or everything was checked out and okay. So horrible experience, Would never recommend.richelle M.
Excellent service and friendlyBalaji Subbiah S.
Easy in and Easy out. Pleasant staff to work with. Price was great and equipment was excellent. Made moving my daughter much easier!!!!Lee B.
Pedro was great!Rasheda J.
Really nice to work with. Great Location.Fernanda N.
Great service from Goin Postal- accommodating and friendly.Laura K.
Good customer servicevilas S.
because I decided to not concern myself about being charged $7 for a dolly that I never received, I just about break my back loading furniture without one, and then ended up being charged an addtl $75 for not returning a dolly I never received in the first place. Had no idea uhaul was going to charge that against my card, so now my account overdrafts and charges me an addtl $50 in fees. So now I have paid $132 for equipment that I never even received much less use. Way to go uhaul, really appreciate it.Laura H.