Customer Reviews for Goin Postal
(U-Haul Neighborhood Dealer)

911 reviews

7433 Spout Springs Rd Suite 101   Flowery Branch, GA 30542

(770) 965-5598

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(770) 965-5598

7433 Spout Springs Rd Suite 101
Flowery Branch, GA 30542

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

This U-Haul place on sprout Springs Road in flowery branch Georgia. Yes I would recommend them that was professional. And they will have their customers in anyway. But the one in New York no way no how I would recommend them.

mark G. 
Rating:
5.0

Customer did not leave a comment.

ELIAS E. 
Rating:
5.0

Customer did not leave a comment.

BRUCE B. 
Rating:
5.0

Customer did not leave a comment.

Rick J. 
Rating:
4.0

My biggest problem with I haul is the lack of equipment. Twice now I have used uhaul and order additional moving equipment and they did not have the equipment there, it's very frustrating to anticipate and plan your move to have to due without what you wanted and/or have to use substituted equipment

Charlene P. 
Rating:
5.0

Customer service representative was very patient, kind, courteous. Hours were flexible

LAURA V. 
Rating:
5.0

Customer did not leave a comment.

hannah H. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
5.0

Customer did not leave a comment.

Joe W. 
Rating:
5.0

Goin Postal was a great place. Kevin was a huge help and a good guy. My issue was with uhaul customer service and local traffic office leaving customers on hold and then hanging up on them after an hour.

Brett F. 
Rating:
1.0

I was overcharged... Still getting the runaround about correcting the issue.

Gary N. 
Rating:
5.0

Returning the truck and having to go online was very confusing. You could make adjustments on that

ELIZABETH T. 
Rating:
5.0

Nice store to pick up your vehicle. Professional service.

JOHN H. 
Rating:
5.0

None

HANA A. 
Rating:
2.0

i still don't know what i was charged for because i did we everything i was supposed to do. was on hold for customer service for hours and when i finally got someone they couldn't help because the store was closed. i called back when the store was open andstl didn't get a response i eventually hung up. i will call back tomorrow terrible experience from uhaul customer service. however actually store employee was great

PHILEATTA J. 
Rating:
5.0

Customer did not leave a comment.

joseph W. 
Rating:
4.0

Customer did not leave a comment.

Zachary H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
5.0

Incredible customer service! Very happy to recommend to anyone.. even closet family! Will use them again in the near future!

NANCY G. 
Rating:
1.0

I reviewed my receipt and noticed a $25.00 charge for cleaning. This is absolute BS ! The interior of the vehicle had trash inside that was not my own. It was from the previous renter.

Chad C. 
Rating:
5.0

Customer did not leave a comment.

Peter G. 
Rating:
5.0

Would highly recommend. Good service and clean office. Better than many I've seen.

BRIAN S. 
Rating:
5.0

Got there early in the morning. Drop off was a breeze.

WILLIAM E. 
Rating:
5.0

Customer did not leave a comment.

Eric J. 
Rating:
5.0

Customer did not leave a comment.

FARRAH G. 
Rating:
4.0

The final bill was a lot more than I expected (mileage, I guess) and the gas usage was huge. I ended up spending $90 more than I thought it would cost!

JOAN S. 
Rating:
5.0

Bob was great with taking in my truck after renting. Very fair and cordial with me!

JUSTIN J. 
Rating:
5.0

Pretty good experience overall This was my first time renting a UHaul Everything went pretty smooth

Vineet G. 
Rating:
5.0

You are the best. Thank you

DAVID O. 
Rating:
5.0

Customer did not leave a comment.

INJAE C. 
Rating:
5.0

Customer did not leave a comment.

Tracey G. 
Rating:
5.0

Customer did not leave a comment.

LIZABETH L. 
Rating:
1.0

Be upfront about pricing. Place is incredibly unorganized. Fees are so high it would be cheaper to buy the truck itself. Will never return.

Robert D. 
Rating:
5.0

I am extremely pleased.

WILLIAM K. 
Rating:
3.0

There was a missing rear view mirror. Their was less than a 1/4 of a tank if gas. Otherwise everything was fine.

Elizabeth M. 
Rating:
5.0

There was a check engine light on the vehicle, but they said it was OK.

Andrew S. 
Rating:
5.0

The truck I rented was too loud, had broken muffler. May be fix when something is broken

Qasim M. 
Rating:
3.0

They should be charged for unnecessary gas. And also when the keys are handed over one should do walk through, check for damages, reconfirm the gas's in the truck with the person who is renting

COLIN R. 
Rating:
5.0

Customer did not leave a comment.

Will D. 
Rating:
5.0

The rental location is fine. The truck was filthy inside. There was a used Q-tip in the armrest on the drivers side and other trash in the cab. The interior was coated with dirt/dust and it smelled. There was a gash in the sidewall of the tire which looked unsafe. The windshield wipers were old and did not provide sufficient wiping ability for us to see when the heavy rain started. Poorest experience we have ever had when renting a truck.

Floyd A. 
Rating:
5.0

Customer did not leave a comment.

Tricia F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Nothing. This is an excellent location with excellent service. It couldn't have been easier.

George W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
1.0

Owner is a complete jerk and he will not ever get my business in the future. 0 customer service. I will never recommend him or his services to anyone. He acts as thou he's doing me a favor by being there instead of being customer oriented.

Terry H. 
Rating:
2.0

Truck was a piece of crap. It was missing its muffler and it leaked inside the cab.

JASON R. 
Rating:
5.0

Customer did not leave a comment.

SEAN D. 
Rating:
5.0

Customer did not leave a comment.

PAULA D. 
Rating:
4.0

The truck's steering was surprisingly bad for a vehicle with only 136890.0 miles. It was wandering all over the road. The tiers were out of balance and it was a chore to keep it in the lane. The steering seems worn out and dangerous to have an unskilled driver to operate.

JOHN C. 
Rating:
5.0

Goin Postal does a great job!!!

MARK M. 
Rating:
5.0

Kevin is great in helping me to set things up and he is making my house moving a pleasant experience.

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

BETH C. 
Rating:
5.0

My understanding was that a hand cart always came in the Uhaul trucks, but mine did not have one. I guess make it clear next time whether or not you have to purchase a hand cart to come with the truck.

HARRISON M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Great job

Sean H. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY S. 
Rating:
5.0

Customer did not leave a comment.

BETH C. 
Rating:
1.0

I had a flat tire and had to wait five hours on the side of the road and then get a hotel room I was not reimbursed for food I had to pay for extra mileage to drive to the hotel and that cost me fuel and overage on my miles. This was not fair this was not what I expected from U-Haul. I was supposed to be reimbursed for my mileage instead I had to pay for the mileage and an extra day even though I had a flat and had to stay in a hotel for almost 16 hours waiting on a vendor to repair the trailer

JONATHAN C. 
Rating:
4.0

simply dropped it off. Not much interaction.

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Pleasant young man at the desk. Overall excellent, thank you

REYLENE W. 
Rating:
5.0

Has nothing to do with the location. They are great! We couldn't log in to do the online pickup when we reached the pick up location which set us back 3 hours. We had to pay double due to that. The truck was old and had a very bad exhaust leak. Horrible!

Karen R. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO C. 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
5.0

Keep up the good work. Everything was great

Byron W. 
Rating:
5.0

Customer did not leave a comment.

GARY V. 
Rating:
5.0

Customer did not leave a comment.

Haley S. 
Rating:
5.0

Customer did not leave a comment.

Beth L. 
Rating:
5.0

Very helpful employee

David W. 
Rating:
5.0

Customer did not leave a comment.

TOM E. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

Truck cab was icky dirty. Handtruck had not been secured in back. Driving it was a challenge as it appears to need an alignment...steering wheel and tires didn't seem to be in sync. Location was great, staff was friendly and welcoming, price was ideal! Would return if need a rental again.

CARYN M. 
Rating:
5.0

Excellent customer service!

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

GEORGE P. 
Rating:
5.0

Kevin is always great to deal with. Professional, accommodating and does a great job representing U-Haul and his shipping business!

GARY C. 
Rating:
4.0

Customer did not leave a comment.

YOUNG H. 
Rating:
3.0

I was told by Uhaul that my original drop off location was available 24 hours. Turns out they weren't. I was able to reach the owner by phone and he was super helpful. He directed my to Goin Postal where I was able to drop off.

Randall A. 
Rating:
5.0

Great friendly service

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

ANGELA N. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
4.0

Customer did not leave a comment.

STEVEN W. 
Rating:
4.0

Customer did not leave a comment.

Justin W. 
Rating:
5.0

Customer did not leave a comment.

ANDREA C. 
Rating:
5.0

Customer did not leave a comment.

CRAIG G. 
Rating:
3.0

Customer did not leave a comment.

Kristin M. 
Rating:
5.0

Customer did not leave a comment.

CAROL R. 
Rating:
5.0

Customer did not leave a comment.

Jacob D. 
Rating:
4.0

Customer did not leave a comment.

Carmelo S. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
5.0

The truck is always ready to go.

David K. 
Rating:
3.0

Easy after hours truck drop off

Amanda W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
5.0

awesome

Patrick A. 
Rating:
1.0

Our entire experience with uHaul was completely unsatisfactory and customer service offered absolutely no resolution. We will not be using U-Haul again and highly recommend all family and friends to use any other company .

Jacob S. 
Rating:
1.0

I reserved online. I sent one of the registered drivers to puck up. 1. The computer was down for 1 hour. 2. The location made my driver redo most of reservation and pay with a different card.

Johnny M. 
Rating:
4.0

Customer did not leave a comment.

Billy P. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top