Customer Reviews for Gold Star Auto Body
(U-Haul Neighborhood Dealer)

220 reviews

6935 Lake Dr   Circle Pines, MN 55014
(@ Hwy 49)

(651) 784-5224

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(651) 784-5224

6935 Lake Dr
Circle Pines, MN 55014
(@ Hwy 49)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

U-Haul tried to change my drop off location to a further one without asking me…not professional or right.

Joseph D. 
Rating:
4.0

Customer did not leave a comment.

Shirley M. 
Rating:
3.0

Customer did not leave a comment.

Davis H. 
Rating:
4.0

Customer did not leave a comment.

Scott T. 
Rating:
3.0

Customer did not leave a comment.

PAUL W. 
Rating:
4.0

Customer did not leave a comment.

JOSHUA R. 
Rating:
5.0

Customer did not leave a comment.

MELISSA B. 
Rating:
5.0

Customer did not leave a comment.

Corrine A. 
Rating:
3.0

Just a drop off no one there

Wayne Q. 
Rating:
2.0

No one showed up at this location to open. had to call in to uhaul and speak with a representative

Scott B. 
Rating:
5.0

I cant think of anything. Everything was perfect for pick up

Gary C. 
Rating:
1.0

No one was at this location ever. Tried calling the phone number, got a voicemail for Brian-- not sure if he is affilated with U-haul

alisha D. 
Rating:
5.0

Customer did not leave a comment.

Benjamen C. 
Rating:
5.0

Great service.

Lawrence D. 
Rating:
5.0

Customer did not leave a comment.

Toni R. 
Rating:
5.0

Customer did not leave a comment.

JEFF H. 
Rating:
5.0

Customer did not leave a comment.

Lawrence D. 
Rating:
4.0

Answer your phone, a little bit of customer service (coz you have none) will go a long way.

HOLLY K. 
Rating:
5.0

Customer did not leave a comment.

william P. 
Rating:
5.0

Trailer's running lights were intermittent. I did receive excellent attention from the uhaul representative there.

Arthur F. 
Rating:
5.0

Customer did not leave a comment.

Gary A. 
Rating:
5.0

Drop off here is a little dim if after dark, otherwise nice open lot, easy drop off.

Jacob K. 
Rating:
5.0

Owner was very helpful in describing the use of the trailer.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Thanks for your help setting up the lights!

Martin L. 
Rating:
3.0

The truck stunk of cigarette smoke and the windshield had a film from all the smoke too. We had to air out the cab and wash down the interior and windshield before we could even start our drive. Otherwise the truck was in fine shape.

Jesse R. 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
5.0

It was very easy to rent and return.very nice guy and very accommodating.awesome place

DAWN P. 
Rating:
5.0

Customer did not leave a comment.

Ken M. 
Rating:
3.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

He was super helpful and accommodating. Highly recommend.

KATIE M. 
Rating:
3.0

I prepaid and checked in online so i could pick up trailer quickly. When I arrived, no one answered door of business, so I hooked up trailer and left. Within an hour I was contacted by Gold Star stating that the trailer would be reported stolen if I didn't call back right away. Everything was resolved satisfactorily but what's the point of checking in online and paying in advance if this is the result?

Eric J. 
Rating:
4.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

Steve W. 
Rating:
5.0

Customer did not leave a comment.

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

Jaymes L. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
3.0

24 hour drop off was appreciated since the location was very close to our final destination and they were closed Saturday and Sunday. The text messages were annoying, asked me to respond from the drop off location to confirm, but my driver returned the truck, i was not at the drop off location.

kathryn O. 
Rating:
5.0

Customer did not leave a comment.

jeff A. 
Rating:
3.0

The location was not open when we arrived. We had to call to make sure he was coming. He arrived 20 minutes after the scheduled time.

Liz S. 
Rating:
5.0

Customer did not leave a comment.

Cara W. 
Rating:
5.0

I had originally requested packing blankets on my order. None were provided with the trailer when it was delivered to Gold Star. Communication between Uhaul and their locations may need some work.

Mark S. 
Rating:
3.0

Customer did not leave a comment.

Anna H. 
Rating:
3.0

Customer did not leave a comment.

Mark S. 
Rating:
2.0

Customer did not leave a comment.

Steven P. 
Rating:
5.0

Brian was Kind and Understood my needs. Thank you Tom

roger H. 
Rating:
5.0

The mobile app was straight forward and the pickup and drop off went smoothly.

Andrea F. 
Rating:
4.0

No one was there during their posted normal business hours, however they were available by phone and allowed me to drop the trailer on my own.

Lindsay R. 
Rating:
1.0

Customer did not leave a comment.

Bradley B. 
Rating:
5.0

Customer did not leave a comment.

SAM N. 
Rating:
5.0

Customer did not leave a comment.

nancy S. 
Rating:
5.0

Why is it so expensive to rent for 1 day when picking up and dropping off at different location?

PHILIP N. 
Rating:
5.0

Customer did not leave a comment.

cyprian K. 
Rating:
5.0

Customer did not leave a comment.

LEANN P. 
Rating:
1.0

I was charged by email for a extra day and I brought it early. Poor service, the return person was not there

Steven Y. 
Rating:
5.0

Customer did not leave a comment.

phil W. 
Rating:
4.0

The door on the trailer was very hard to open. I told the facility about the issue.

Tom E. 
Rating:
5.0

Customer did not leave a comment.

NANCY M. 
Rating:
5.0

Customer did not leave a comment.

Linda K. 
Rating:
5.0

Customer did not leave a comment.

DOUG B. 
Rating:
5.0

Knowledgeable. Helpful. Friendly.

Gina L. 
Rating:
2.0

Even though I reserved the truck in advance with a specific pick up time, the shop was not open for me to pick it up. Had to wait for someone to arrive and hand off the truck and keys. No issues with the truck.

Dana G. 
Rating:
3.0

Customer did not leave a comment.

Cameron H. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
4.0

Quick process to plckup and drop off for single day local move. Everything was available and on time when I arrived. Would use again.

Aaron K. 
Rating:
4.0

I thought I was picking up at Blaine location. The worker at the Blaine store could use a little customer service pep talk nothing bad he just wasn't very friendly. Dropping off we had to drive the truck 70 miles to drop off...they said the Ames site was full. Made the day longer because of that

Julie S. 
Rating:
5.0

Excellent service Truck was in great shape and ready to go. Thanks mike

MICHAEL O. 
Rating:
4.0

Brian very flexible and helpful.

Margaret B. 
Rating:
5.0

Customer did not leave a comment.

Donald D. 
Rating:
5.0

This was an excellent experience. I got great advice on how to plan, the process was smooth and I got follow up so every step was easy. Thank You!.

Ildiko M. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
4.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

JIM J. 
Rating:
5.0

Nothing .... I am a satisfied customer.

JIM M. 
Rating:
4.0

very professional. Cane to meet us and check trailer in. Thanks.

Bishop W. 
Rating:
4.0

Introduce yourself, but you were very helpful.

Colleen M. 
Rating:
5.0

Called and gave good instructions for drop off even though no one would be there at the time of drop off.

Samuel L. 
Rating:
5.0

Customer did not leave a comment.

Jonathon S. 
Rating:
5.0

Excellent- we rented a trailer, they should check hitch it seemed loose.

GARY O. 
Rating:
5.0

Customer did not leave a comment.

William A. 
Rating:
5.0

Customer did not leave a comment.

Troy R. 
Rating:
5.0

Customer did not leave a comment.

Bradley G. 
Rating:
4.0

Very smooth pick up of equipment with the necessary help.

MIKE M. 
Rating:
2.0

Attendant was not on site, and didn't really know ho to use reservation software. Computer added on insurance I specifically declined.

Dominic P. 
Rating:
1.0

They were unsure how to use uhaul computer program. Through all phone calls to uhaul rep. It took them a hour to get the truck rented so i could go.

Laurn L. 
Rating:
4.0

Customer did not leave a comment.

Charlotte P. 
Rating:
3.0

Customer did not leave a comment.

Mikeal B. 
Rating:
5.0

Customer did not leave a comment.

ERIC S. 
Rating:
2.0

Make certain that the equipment is maintained. The shaft was bent, and the trailer bounced so horrendously that I checked several times because it felt like I had been rear-ended.

CAROL K. 
Rating:
4.0

Customer did not leave a comment.

Bruce A. 
Rating:
5.0

Customer did not leave a comment.

nancy W. 
Rating:
5.0

Customer did not leave a comment.

Timothy A. 
Rating:
3.0

Customer did not leave a comment.

Dale P. 
Rating:
5.0

Customer did not leave a comment.

xiaobo W. 
Rating:
5.0

Customer did not leave a comment.

Duane M. 
Rating:
5.0

Customer did not leave a comment.

SERGIO R. 
Rating:
4.0

It's very convent and close.

Suzie D. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
4.0

Customer did not leave a comment.

Todd B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top