Customer Reviews for Goodwin Auto
(U-Haul Neighborhood Dealer)

2 reviews

17 Huckins Rd   Epsom, NH 03234

(603) 736-7008

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(603) 736-7008

17 Huckins Rd
Epsom, NH 03234

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:
Rating:
1.0

This location is a dead zone for cellular service. Read that again: NO CELL SERVICE AT THIS LOCATION. The owner admitted that unless you have US Cellular, you will be disconnected. While I was on the phone with UHaul, on location and attempting to pick up the van with a UHaul agent, I was disconnected! Location owner could not load my driver's license due to connectivity! I spent ONE ENTIRE HOUR ATTEMPTING TO PICK UP A TRUCK AND STILL COULD NOT DO THIS WITH THE OWNER. Only after I asked the location owner for his WIFI connection and password could I send my license to the UHaul agent through my phone and only because I was directly in front of the door of the service station. I could NOT UPLOAD EVER! Frustrating, inconvenient, and completely inefficient and unproductive! I WILL NEVER RENT FROM THIS LOCATION AGAIN AND I CONVENIENTLY LIVE 2 MILES AWAY!!!!!!!!!! NOW I GET TO PAY MORE TO DRIVE FROM ANOTHER UHAUL LOCATION BECAUSE UHAUL CONTINUES TO ALLOW LOCATION AS A UHAUL SERVICE WHEN YOU CANNOT DOWNLOAD OR UPLOAD ANYTHING IN ORDER TO DO A PICK UP!!!!!!!!!!!!!!!! Over a two week period, I had to cancel my reservations with UHaul over FIVE (5) TIMES because I COULD NOT USE THE MOBIL APP TO PICK UP THE TRUCK!!!!! No amount of credit can compensate for the time, energy, inconvenience and anguish caused by this inadequate pickup center. I will continue to tell ALL FAMILY AND FRIENDS NOT TO USE THIS LOCATION. FURTHERMORE, I WILL PURSUE FURTHER ACTION WITH UHAUL UNTIL THIS LOCATION IS REMOVED FROM AN ACTIVE LOCATION OR ANOTHER MEANS FOR PICK UP IS OFFERED! WAITING MORE THAN 15 - 20 MINUTES TO RENT A BLOODY UHAUL TRUCK IS UNACCEPTIBLE AND YOU ALL SHOULD BE PAYING ME FOR WASTING MY TIME. Remove this location. It SUCKS! Pleasant owner and sorry to give such a scathing review but OH WELL! FIX THE PROBLEM OR DON'T OFFER THE SERVICE BECAUSE YOU AREN'T SERVING ANYONE YALL ARE JUST MAKING A CHALLENGING EVENT UNBEARABLE!

Cashlyn P. 
Rating:
4.0

Friendly

Steven T. 
No reviews have been submitted for this location.

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