Truck still had trash and used coffee cups in it . There was a more than a foot of snow and ice that the employee only cleared partially I had to remove the rest of it myself while stepping through a few feet of snow the truck was buried in with no clear path. I “checked in “ online but had to go through all of the bs processes again at the location . Instead of just checking my I’d I had to resubmit my license photos through the website . Then I had to do all of the employee check out vehicle processes, myself, recording mileage Uploading photos etc then the app/website would get stuck during photo upload and never complet . Why is this a self service self checkout . Why am I paying to do all of the work myself
RYAN W
Customer Reviews for Goodyear Norco Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Get training on what size hitch to use. I had a couple sizes. They should have corrected me and recommended the one that levels the trailer. I was educated later by someone else since my trailer was not level and too high on the front
FRANCIS CVery easy
richard f