Customer Reviews for Gradys and Sons Discount Used Tires

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gradys and Sons Discount Used Tires

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Dean L. on

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Check contract history

mark O. on

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The gentleman working on Saturday afternoon was either sick or on drugs and I would guess the latter. If he is sick my apologies.

Doug C. on

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Employee was inefficient, was unable to perform tasks in an adequate manner, decided it was more important to address my perceived impatience (by cussing me out) than it was to actually help me. In the end, I did everything I needed to do on my phone without assistance from her in any way. I have never seen or experienced a better example of poor customer service than I did that day.

Earl C. on

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Everything started with the online reservation to the location they sent us to instead of the one we wanted went wrong then got there drove 20 miles out of my waythey had the equipment but the printer was broke I literally drove away with no paperwork had to go back get everything taken care of after having someone call customer service I will never make an online reservation again ended up with a refund on my credit card because I was overcharged

larry H. on

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The experience was great and the staff was truly professional!. Everything was there as scheduled and the process went as smooth as a whistle! I will definitely use them again.

Richard L. on

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Use the same people I used...their customer service was excellent!

elizabeth N. on

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Rear Tire blew out on truck-on a busy interstate-very dangerous/scary for myself and family. It took over 3 hours before repaired and back on road. Two tires had to be placed and it required a lot of time to do that(the service tech was very nice). That time was spent on the roadside of busy interstate(which was dangerous). It was obvious that appropriate safety checks had not been completed in vehicle. This threw our delivery schedule off-had to stop for bathroom/food, etc., which was not planned and it added miles to truck and I was charged for extra miles. I can not recommend u haul.

Barry G. on

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Customer did not leave a comment.

Danielle B. on

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The owner was very helpful and friendly. I felt comfortable going there and would recommend this location to friends and family.

Andrew W. on

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