Customer Reviews for Graham Motor Company LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Graham Motor Company LLC

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SCOTT L.
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Customer did not leave a comment.

ronald T.
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Customer did not leave a comment.

JOHN P.
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Customer did not leave a comment.

Richard N.
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Very smooth transaction

Mark J.
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Customer did not leave a comment.

Gray O.
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Customer did not leave a comment.

QUENTIN H.
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I do not know how long the place had been in business. The yard had gravel pile in the middle so maybe new. The place was supposed to be open till five but no one was there. The phone number you sent me was not the correct one. At about four pm place was not manned so I called a number I found one the door I got a message machine telling me to leave a message. My message was rather terse. When I tried the u-haul after hours return it told me I had no reservations or “contracts”. So I could not do the on line late return. Your phone people are very good first rate. Pay them more.

Carrie C.
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Customer did not leave a comment.

Christopher R.
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Chalene P.
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I initially requested a 26' truck. They called that afternoon to say there was no 26' truck available but they would give me a 20' truck for a longer time period for the same price. They said they would throw a dolly in for free and I could have the truck overnight for no extra charge. They also said I could do an in-person pick-up for more convenience. When I showed up, the site was closed and it redirected me to another site. The other site had no idea what I needed so they sent me back to the first site to do a mobile pick up. (Between the two sites I saw 3 or 4 26' trucks that never moved the whole weekend.) I finally picked up the truck (that didn't have a dolly inside) and when I checked in, the app told me I had to have the truck back in 6 hours from pick up time, not the 16 hours they promised me. After almost an hour on the phone and being transferred several times, I finally got it straightened out. I received my charges on my card this morning. They charged me $30 more than initially quoted, and charged me for the dolly that wasn't in the truck. There is also a separate $30 for who knows what. In total, this is almost double the initial quote.

Robert M.
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Nothing they did everything right made it very easy to pick up and drop off I would recommend Graham motor company Uhaul excellent service.

christopher B.
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I dropped off after hours but I can say location was easy to get to, park and drop box was easily identifiable. Thanks guys

Nicholas A.
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Understaffed but the manager was very helpful.

Justin F.
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Customer did not leave a comment.

Sean T.
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have the equipment ready for checkout when we come to pick it up.

Charles T.
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Customer did not leave a comment.

Amie W.
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Other than login issues, nice staff.

Christian B.
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- Truck cab area was dirty and dusty - Truck storage area was not cleaned after last use - Truck cab was overwhelming with cigarette smell - Trucks alignment was terrible; very hard time keeping truck on road.

Pamula D.
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Customer did not leave a comment.

Kathy G.
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Dennis S.
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Personel was very helpful especially Joy Holsinger in Maricopa.

Arthur H.
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I originally had the reservation at a location in Duncan, AZ for 9 am. However, I arrived at this location and no one was there. I waited for an hour while also calling the number provided with no answer. I then had to call the location in Safford listed above and had my rental transferred even though it was 45 mins further. Luckily they were able to accommodate my request. I received a phone call from the original location at 11:30 am. I was then told that he was sleeping and just woke up. This even though the location was supposed to be open at 9 am. My review summed up: Safford location - Very good even though its further away from where I was moving. Duncan location - That is no way to conduct business especially when representing a large company like U-Haul.

Treva S.
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They had me go to three different locations two were closed and no dolly in truck this was this hardest mover ever

Jen G.
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Nothing!

Linda P.
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Customer did not leave a comment.

Mike C.
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Customer did not leave a comment.

Janice D.
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Tara H.
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Ruben L.
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Patrick J.
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Vera M.
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Steven L.
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GARY R F.
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DORA C.
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Customer did not leave a comment.

Michael G.
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Craig M.
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Owner is always friendly and helpful. Have rented from him in the past and was not gouged on price.

Josh M.
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We reserved a 6x12 and reserved days in advanced when day came to get the trailer the place didn't not have size we reserved. They had a 5x8 and that screwed us big time. They called us day before They didn't try to work with us or call and see where nearest one was. Which they finally did morning we needed uhaul, it was too late. They were rude and not helpful it was a horrible experience.

cindy M.
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Nice guy. Very professional. Will recommend him.

Robert G.
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Customer did not leave a comment.

James S.
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Pickup and drop off was made easy by professionals at locations. I would have saved time and effort doing the registration online.

Michael G.
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Customer did not leave a comment.

Bill D.
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No problems, was able to rent a truck on short notice

Derrick A.
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Overall everything was good friendly service available dolly use needed another day with no hassle

John P.
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Person who I met with on the return was okay. He unhooked the trailer and said that's it and walked away. Today October 22nd I got a text message from uhaul saying I need to return the trailer. I returned it on the 21st. So I called the 1 800 uhaul number to get things straightened out.

Christine P.
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I am very disappointed, from the start. I have asked for the drop off place to be A-1, and from the online, to a phone call to customer service, to the young man in Safford all stating its all fine. The computer stating an error has occurred try later. I tried 3x. I rented this at 10:30 a.m. On route in the evening a receive a call that I let go to voice message because I was driving on a busy freeway. We arrived at my destination about 7:00 p.m. to unload

David G.
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Im very satisfied with the service provided.

No reviews have been submitted for this location.

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