Customer did not leave a comment.David L.
Customer Reviews for Graham Towing
(U-Haul Neighborhood Dealer)
Sumter, SC 29150
Services at this Location:
- Mon: 9 am - 3 pm
- Tue-Fri: 9 am - 5 pm
- Sat-Sun: Closed
Special Operating Hours
- 6/30/2022 - 7/5/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Lynn V.
Customer did not leave a comment.Phillip A.
Graham Towing provides great service. They have a friendly, knowledgeable staff.RANDAL L.
The only things that could be improved upon is if you sold the wiring connector adapter. The staff ( especially the lady behind the desk) were great to deal with!Robert H.
Customer did not leave a comment.Brian I.
Customer did not leave a comment.Shilek S.
Customer did not leave a comment.james T.
Depending on the direction you come from, you don't see the lot for the trailers. It's hard trying to turn around to go back out.Kendra M.
Customer did not leave a comment.Lucas L.
Customer did not leave a comment.ERIC J.
Outstanding customer serviceJames H.
Better parking for customer parking.Jason M.
No one helped me hook up and inspect the trailer for safety. I have never had such poor assistance in my many many rentals. The absolute worse experience!Lynwood W.
Staff was fast, courteous and very helpful.WENDY M.
The van need to be cleaned and sanitize down. It was so dirty that we had to take it home and detail it ourselves. The excuse was we don't have to clean the vehicles outREGINA L.
Please communicate what is available prior to reserving. I had to go to three other places before finding this location to have what I needed which delayed my move costing me more money.stanley Y.
Customer did not leave a comment.Timothy K.
I was suppose to pick up a 26 ft truck 24/7 pick up and uhaul didn't relay the message to leave the key so I had to pickup a truck from another location the next day. Caused me to miss a day of work and no Uhaul supervisor has not returned my call yet. This occurred Thursday, feeling very disappointed with the service.Reginald W.
Customer did not leave a comment.william T.
Very nice customer service no issuesCHRISTOPHER S.
Fix trucks before renting them outWILLIAM B.
Very nice experienceRALPH S.
This is a great location & the man who helped us was super friendly and attentive. Very glad we picked this locationLuisa M.
Customer did not leave a comment.AARON T.
Explains prices betterShamaryan R.
Great location and friendly staff. Used this location after pre-set drop off location (Roger's Appliances) was closed and provided and posted phone numbers were not answered.ERIC F.
Customer did not leave a comment.Aaron T.
The price for seniors is expensive.NELL N.
Customer did not leave a comment.FRANK M.
Great store! Great equipment.JOE A.
Customer did not leave a comment.RICHARD T.
Customer did not leave a comment.AMBER C.
Great service!George H.
U-haul was a disaster. HQ did not call on Friday as was told, changed the location for pickup to a place that was closed for business and locked (Guignard) and time for pickup. This was a fiasco. Graham Towing really helped with this dilemma but will not recommend uhaul to anyone. Uhaul needs better customer service!SAMUEL P.
Customer did not leave a comment.Martin P.
The customer service was very friendly, engaging and helpful.Elanda R.
Customer did not leave a comment.Johnny G.
Well considering I took delivery of the truck after 2pm I don't feel it should have been returned by 1pm.WILLI R.
Customer did not leave a comment.RANDAL L.
Customer did not leave a comment.JONATHAN M.
Not lie and charge people for gas that they don't owe u. I left more than what I had when I got the truck And they charged me anyway.. Won't go there againJENNIE L.
Hire more staff for the uhaul sideinger R.
Staff was courteous but inconsistent (said yes when asked if I could remt a hitch but on date of pick-up told me I would have to go buy my own. Result delayed my travel by a hour.HERBERT R.
Customer did not leave a comment.William B.
Customer did not leave a comment.Barbara L.
It was crazy for me to pay $105.00 for a $19. A day around town truck. I didn't even need it for over 40 miles. That was ridiculous.Tammy H.
Customer did not leave a comment.Cheryl W.
Customer did not leave a comment.KAREN W.
Customer did not leave a comment.KALVIN GERMAIN B.
Have Graham Towing pave they Parking LotLATEEK D.
Outstanding service. Will use again. Marcy made process very easyCHRISTOPHER M.
I initially was assigned a trailer with bald tires. Luckily, they had a second trailer the same size, with good tiresKent C.
Customer did not leave a comment.Himanshu P.
Customer did not leave a comment.Nicholas Y.
The building was locked and no one was thereTina W.
Keep up the great work 😎Daquan L.
Customer did not leave a comment.Rosa B.
Customer did not leave a comment.kevie A.
I reserved 6 furniture pads and was told I could have 12 for the same price. There were NONE in the truck......JAMES A.
The truck was scratched bad and several dents, roof had a leak somewhere and some of our stuff got wet.nick H.
After the experience that I have expressed as far as our pick up location I have to say that this company is number 1 in our book. Very helpful and excellent customer service.Norman B.
Customer did not leave a comment.Jacson T.
Customer did not leave a comment.Nicolas M.
Professional, friendly and courteous.Norman W.
Customer did not leave a comment.Jeremy H.
Customer did not leave a comment.Taylor M.
Even though I completed all steps on the App, including uploading my Driver Licences images, and complete payment, I had to redo this at the Pickup location. Very upsetting, especially during the COVID pandemic, where minimal contact with others is essential.Jaysin M.
Customer did not leave a comment.Joe M.
Excellent client service from everyone!!Stephen W.
Customer did not leave a comment.patricia O.
Customer did not leave a comment.Lakeisha M.
The location and staff were great! However, the vehicle itself was very much lacking in cleanliness and comfort. With that said it's a U-Haul, so what do you expect?...it's about like driving through McDonald's and complaining that your fries are cold ??TRAVIS C.
The trucks are parked a good distance from the building which isn't that big a deal, but it would helpful if there was a walkway to the grass/gravel lot that the trucks were stored in so that you didn't have to walk thru 15-20 feet of mud and mush. Otherwise the location is good.James P.
Customer did not leave a comment.frank T.
Customer did not leave a comment.Dominique G.
Everyone and everything was great and the truck was like driving my car.Carl H.
Maybe have a designated drop off area out front with a drop box.Ryliegh V.