Customer Reviews for Graverts Automotive Service Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Graverts Automotive Service Inc

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Brian H.
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Customer did not leave a comment.

JEFFREY S.
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Madeline V.
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Steven A.
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A

Michele W.
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Elaine P.
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It's all good

john S.
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Robert T.
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Nothing. Pick up was quick and easy

Burton W.
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Hard to find, saw another trailer in alley,that was the only identification.

steve S.
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Nice job. The manager on duty did an excellent job getting me all set up and hooking up the trailer for me. Thanks!

David L.
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Sheri L.
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Dawn B.
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kevin H.
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None

dan B.
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Codi O.
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Elton S.
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Nothing. These guys were great!

Steven P.
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Paulette M.
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Tim T.
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I was greeted as soon as I walked in the door. Everything was handled quickly and I was out the door in good time.

cari R.
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Very quick and easy process.

MATT M.
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Cheryl H.
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Was closed and wasn't sure where to return truck . Better info would be helpful . Found alley in back . Not well marked

Alexis M.
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Stuart C.
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Kaitlyn W.
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BRIAN G.
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the equipment was not swept out, the pads I rented smelled of deisel fuel to exit the facility i turned left out fo the parking lot and then tried to turn left on to the street which was very very tight - the facility shuold warn people

Darwin B.
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Barbara S.
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The call center isn't very friendly and had my reservation all messed up. I called for a 1 way 10 ft moving truck to b picked up in Davenport, Ia and dropped off in coralville, Ia and when I arrived to p/u truck I was told the truck had to b brought back to Davenport same day and to get the truck I needed I would have to go to a different location. Communication is very important

KIM D.
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Brian B.
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Jim K.
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Great friendly people

Andy B.
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Richard S.
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Dennis M.
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Valarie S.
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Jeffrey S.
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Ray R.
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Not open when returned truck

Jim F.
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FRIENDLY, ;VERY PATIENT AND CENTRALLY LOCATED

Tony T.
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This is a terrible choice for a U-Haul location. The equipment is located in an extremely crowded space in an alley. Extended cab trucks are almost impossible to hook up to a trailer and it takes multiple attempts to get a trailer out of it's parking space without damaging other equipment.

SHERi M.
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John S.
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Very friendly service. I will go back.

RICHARD O.
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No improvement necessary highest marks

Kim B.
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Jeff P.
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Jordan K.
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I was contacted multiple times by U-Haul staff about changes in reservations and various issues. It was more stressful than it should have been.

Stefani M.
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bill R.
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Addison B.
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elizabeth K.
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It was hard to find the drop off location since it was in the alley. I am not yet familiar with Davenport

MORGAN B.
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Equipment was unsafe for long distance travel yet they had no problem sending me on a 10 hour drive with a completely bald tire

Mark T.
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Tyler D.
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Kristin H.
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The guys at Graverts called to let me know they were closing. They hung around until we could get there. Of the three UHaul places I dealt with that day in the Quad Cities, they were the ONLY ONES who gave customer service. The regional equipment manager, Dee, was rude, aggressive, and down right unpleasant, unhelpful, and should not be in customer service. I would never use UHaul again if I had to deal with people like her.

David B.
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Mary K.
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SHERRY B.
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Everyone there was great!

Bryan N.
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Will use this location again! Excellent service and helpful!

Steven M.
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Customer did not leave a comment.

Sam R.
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Ronald F.
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Emily B.
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virgin G.
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hard to drive into, cluttered with autos. No clear "dropoff" point. Person said to me, I will be out and sweep it out and then we finish. He swept it out and charged me $15.00 plus tax. How did he know he needed to sweep it out before he ever came to the lot? I probably could have pressured washed it and I would have got chgd. NO UHAUL FOR ME _ EVER_ IN THE FUTURE

John S.
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Darren D.
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They were very helpful and even helped me track down a pin for my hitch.

Chad J.
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Jasminkumar V.
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Uhaul need new and good equipments; equipments are very old and difficult to manouver.

JOHN G.
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George A.
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BEHUL T.
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LINDA H.
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ERIC G.
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David M.
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Quanda A.
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Very friendly and nice.

Deb C.
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It went smooth renting and dropping off. The people working on both ends were great.

Jason B.
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Check in was easy and they helped me get everything set up even though I was a few minutes late and they had closed by that time!

Daniel B.
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Customer did not leave a comment.

DAVID B.
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I wasn't notified where the dropbox was located. My truck was locked in the gate for three days. Bc they closed early on Saturday ( at 12:00) didn't tell me they was closing early until I was halfway to my destination . They move my truck the third day out of the gate and charge me for three days. They changed me for a full tank of gas when there was only 3/4 tank of gas in the truck when I rented the truck. They charged me for 3 days truck rental. Rented the truck at 11:00 Saturday and returned it @ 9:38 Monday.Scammers wouldn't rent from that location. Please don't renters Beware !!!!!!!

George B.
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Very efficient! Did not even need my paperwork to complete the check-in. Much appreciated!

Brant H.
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Trailer in good shape. Nice tires on the trailer. Excellent service.

June S.
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Customer did not leave a comment.

Brian J.
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Excellent customer service! They could not believe my local Uhaul would not rent a trailer for a round trip.

Dan H.
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Customer did not leave a comment.

Susan S.
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Samuel M.
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craig J.
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Mollie S.
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My only concern was that though this location listed Saturday hours when we reserved online a month ago, apparently they were not planning to be open on the Saturday we were picking up. We did not get a phone call about this until Friday, 1 day before. While we were able to convert our reservation to a self-serve option with the help of a U-Haul employee and pick up the truck even though Graverts was closed, it would have been nice to know this and have it figured out earlier. But I have to say the self-service option worked beautifully and was easier than I anticipated.

Erica A.
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Rhonda V.
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Michael S.
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Keith E.
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Employee was super nice. The location is a bit tight, so just a heads up if you're driving a big truck.

LILLIE J.
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Facility was on a oneway street and had a small parking area, difficult to navigate with a crew cab truck with the trailer.

Karen N.
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Customer did not leave a comment.

Enrique D.
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Had to have 2 people finish checking me out.not very good communication.

Jessica J.
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MICHAEL M.
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Great

Cynthia C.
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Hope R.
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Andrew A.
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Mike D.
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Gr averts were very helpful and efficient to finish up our trip with no problems. Great way to end a move.

No reviews have been submitted for this location.

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