The app did not seem to work when we tried to check on Friday afternoon. We called the facility to verify that we were checked in and we were them informed that they would not be open on Saturday when we had arranged to pick up the truck, but that we would be sent a lock box number to get the keys. Since we had trouble with the app to check in we did not trust that the app would work to get us into the lock box and we had to make alternate arrangements to pick up the truck Friday. When we tried to get the reservation moved to a facility that would be open on Saturday, we were just told to get the app. We did not trust the app and it was very frustrating experience.
LINDA B
Graverts Automotive Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Davenport, IA 52803
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Customer Reviews
- 4.5 Average Customer Rating
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Very great staff and Truck was well maintained and clean. Highly recommended.
BRANDON BI did not receive the dollys but we're charged
Ciara SLow tire light came on 7 blocks away. Called them and they said it was a bad sensor. Once I got to storage unit noticed tire look low. The wonderful U-Haul in Bettendorf found tire to have 50psi instead of the 80 psi it should have had. Bettendorf U-Haul checked tire over for me. The truck should have been checked before leaving Davenport facility. Could have stranded to older ladies in the highway.
Janet SVery nice 👌 thanks
BENITO R