Customer Reviews for Grays Boat Camper Storage
(U-Haul Neighborhood Dealer)

102 reviews

14723 IL 127   Carlyle, IL 62231

(618) 594-2880

Location Hours

  • Mon-Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(618) 594-2880

14723 IL 127
Carlyle, IL 62231

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Have used Gray's in the past and they always do an excellent job. Goes over and above to make sure everything is ready when you need the equipment. Always clean. Easy in and easy out.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

no hassles. Works well with customer for any special requests. easy check-out and check-in procedures

Marc S. 
Rating:
5.0

Customer did not leave a comment.

Nathan B. 
Rating:
5.0

Customer did not leave a comment.

susan P. 
Rating:
4.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

EDWIN K. 
Rating:
3.0

Customer did not leave a comment.

William S. 
Rating:
3.0

Customer did not leave a comment.

mark H. 
Rating:
5.0

Great customer service. Very helpful. Thank you

Rachel S. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
3.0

Change the scheduling department leadership!

Alan L. 
Rating:
5.0

Customer did not leave a comment.

kelly L. 
Rating:
4.0

Customer did not leave a comment.

Ben G. 
Rating:
3.0

Customer did not leave a comment.

Rene T. 
Rating:
5.0

I think it's great that you have moving service along with your u Haul advertisement the guys that I had were great Marcus and James

SUSAN R. 
Rating:
5.0

This is the only place I will use to rent a UHaul.

ROBERT M. 
Rating:
5.0

Everything at this location was great. Have all of your locations learn from this location

Marty B. 
Rating:
5.0

Rick was absolutely great to work with. Went out of his way for us.

Alan B. 
Rating:
5.0

Customer did not leave a comment.

Jacob P. 
Rating:
5.0

Great easy access 👍

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Vicki B. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

RYAN S. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Courteous folks! They made it an easy & pleasant experience! Thank you!

CAROLYN B. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
4.0

Always eager to help and make process as quick and easy as possible

JOANN S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL E. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE S. 
Rating:
5.0

Customer did not leave a comment.

RONALD G. 
Rating:
5.0

The entire rental experience went smooth as silk. There would not be much room for improvement. We plan to quite likely do another rental soon. The proprieter was super helpful.

LEROY M. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS C. 
Rating:
5.0

Customer did not leave a comment.

LORETTA T. 
Rating:
5.0

Customer did not leave a comment.

Gloria O. 
Rating:
5.0

Customer did not leave a comment.

CASEY N. 
Rating:
5.0

Customer did not leave a comment.

Tommy M. 
Rating:
5.0

Customer did not leave a comment.

Frank H. 
Rating:
5.0

Nothing. They were great on contacting us, and getting us through the process of renting quickly

VERONICA S. 
Rating:
5.0

We werecvery pleased withe service and the truck.

MELISSA D. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Guy who work there, he helped us so well, excellent service with smile

Megh P. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

DENNIS S. 
Rating:
5.0

Rick was AWESOME! He was right there to get me set-up and again when I returned the trailer. Great experience!

GARY DEAN H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL E. 
Rating:
5.0

Customer did not leave a comment.

ALBERT R. 
Rating:
5.0

Very helpful, and prompt.

JASON B. 
Rating:
5.0

They did it all, so don't change anything! The guy was great!

YVONNE J. 
Rating:
5.0

Rick goes above and beyond in arranging what is needed and having it there so you don't have to travel any distance to pickup. I strongly recommend him!!!!

Thomas G. 
Rating:
4.0

Customer did not leave a comment.

Christina S. 
Rating:
5.0

Quick and easy check out.

Anna S. 
Rating:
5.0

Customer did not leave a comment.

Hector A. 
Rating:
5.0

Customer did not leave a comment.

RANDOL J. 
Rating:
3.0

The owner of this location does a whole bunch of other things at the same location and will cut other people in front of you and make you wait so that-a-way he could make other sells. And that is after he is already supposed to be servicing you.

Tanya B. 
Rating:
5.0

Customer did not leave a comment.

Luke D. 
Rating:
5.0

Rick was very helpful. Made our moving experience a little less stressful

cortney Z. 
Rating:
3.0

Customer did not leave a comment.

RUTH H. 
Rating:
4.0

Everything went smooth. Would recommend. Excellent dealer to work with!

GEOFFREY J. 
Rating:
5.0

Customer service was great. Very friendly and easy access to location

KIMBERLY R. 
Rating:
5.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

brent B. 
Rating:
5.0

Customer did not leave a comment.

Kimberly D. 
Rating:
5.0

Customer did not leave a comment.

KATHY L. 
Rating:
5.0

Real pleasure to work with

Richard G. 
Rating:
5.0

Customer did not leave a comment.

paul B. 
Rating:
5.0

I really have to say the gentleman we worked with Rick was such a nice man he made it so easy my first time ever renting a U-Haul and I'll be back🤙 Thank you Rick

TONY A. 
Rating:
5.0

Rick was outstanding, and made extra efforts every chance he got. I don't feel like this experience called for any improvements for next time and will gladly recommend this location for future customers!

lauren W. 
Rating:
4.0

Customer did not leave a comment.

THERESA T. 
Rating:
5.0

Customer did not leave a comment.

Jospeh F. 
Rating:
5.0

I found this location close to my home on a Sunday and called to get some information. The manager here was very helpful and ended up making my reservation for the equipment. Could not have been more helpful. Excellent customer service at this location.

jeff B. 
Rating:
5.0

Pleasure to work with. Great service

RICHARD G. 
Rating:
5.0

Customer did not leave a comment.

Patty F. 
Rating:
5.0

Customer did not leave a comment.

Colleen P. 
Rating:
5.0

Great service. Was well taken care of

RICHARD G. 
Rating:
5.0

Service here is always A+

johnnie C. 
Rating:
5.0

Friendly, helpful service. Clean truck and a good experience.

Dave W. 
Rating:
5.0

Customer did not leave a comment.

Wendy W. 
Rating:
5.0

Customer did not leave a comment.

BRIAN H. 
Rating:
5.0

Service person was efficient and professional.

Jeffrey K. 
Rating:
5.0

We've dropped off trucks here a few times and it is always easy.

Daniel L. 
Rating:
3.0

Everything was fine. It's not fancy but it works.

PHYLISS B. 
Rating:
5.0

Customer did not leave a comment.

charles T. 
Rating:
5.0

Customer did not leave a comment.

SAM Z. 
Rating:
5.0

Customer did not leave a comment.

Jessica K. 
Rating:
5.0

They do a good job!

Sonja D. 
Rating:
5.0

The manager was very nice and made sure everything was just tight

Lawrence H. 
Rating:
5.0

None. Best place to rent a uhaul from

Ashley M. 
Rating:
5.0

Customer did not leave a comment.

Jessica H. 
Rating:
5.0

Was a little concerned that u haul doesn't reply back until 48 hours before you need a rental. Gray's was easy to work with

Tim R. 
Rating:
4.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Customer did not leave a comment.

Tracy N. 
Rating:
5.0

I had to call U-Haul customer support because I couldn't figure out how to let my Browser share location to process return. She was excellent (you should check to see who she was and promote her) but maybe having directions on the website instead of just saying to change browser setting would have been nice.

steven M. 
Rating:
5.0

Smooth return no issues.

PAUL B. 
Rating:
5.0

Very great service!

Jim S. 
Rating:
5.0

Great service!

APRIL H. 
Rating:
3.0

trailer was covered in grass from lawn moving and driveway leading to trailers was pure mud.

David A. 
No reviews have been submitted for this location.

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