Customer Reviews for Great Lakes Feed & Supply LLC
(U-Haul Neighborhood Dealer)

241 reviews

13864 State Hwy M28   Newberry, MI 49868

(906) 762-4092

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9:30 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(906) 762-4092

13864 State Hwy M28
Newberry, MI 49868

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9:30 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Professional. Accommodating

Joe B. 
Rating:
5.0

Customer did not leave a comment.

theresa B. 
Rating:
5.0

Customer did not leave a comment.

ERIC LEE R. 
Rating:
5.0

Customer did not leave a comment.

Jill B. 
Rating:
5.0

Customer did not leave a comment.

Gerald R. 
Rating:
5.0

Employees were very nice and helpful. Equipment performed without issue. Flawless experience!

DANIEL DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Stephenjoseph M. 
Rating:
3.0

Customer did not leave a comment.

Gary E. 
Rating:
5.0

The person behind the counter that helped us with our move was more than helpful..Great job .. Keep up the good work

JEFFERY JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Douglas lee C. 
Rating:
5.0

Ryan was great to work with!

Jay R. 
Rating:
5.0

Puts some dam lights in the things it sure would be nice to be able to see at night

Cecil S. 
Rating:
5.0

Customer did not leave a comment.

Tanar M. 
Rating:
5.0

Customer did not leave a comment.

Kelsey A. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
3.0

Customer did not leave a comment.

BRENT WILLIAM W. 
Rating:
5.0

Possibly a tongue jack on the tandem axle Trailers would allow for easier hitching up.

Todd C. 
Rating:
4.0

Customer did not leave a comment.

DONALD P. 
Rating:
5.0

Customer did not leave a comment.

michelle L. 
Rating:
4.0

Customer did not leave a comment.

JIM F. 
Rating:
4.0

Customer did not leave a comment.

John K. 
Rating:
5.0

very good service

James H. 
Rating:
5.0

Customer did not leave a comment.

April H. 
Rating:
1.0

Customer did not leave a comment.

Susan N. 
Rating:
4.0

Put running board on the trucks. I am 5'2” and hurt my back terrible getting in/out of that truck. That's ridiculous not to have running boards or a step to climb that high. My 82 year old father is 5'8” and he had a hard time climbing up in that truck too. The floor of that truck was almost to my hips. Someone is going to get hurt bad on your equipment for that reason. I'm still hurting from The incident. Will be for quite a while. I'm a bit upset over it.

Dawn W. 
Rating:
5.0

Customer did not leave a comment.

John Z. 
Rating:
5.0

The Newberry location is great !! U-Haul trucks used to have rings one could hook straps into to hold loads in place. The wooden rail system currently in place is not as useful.

Bob B. 
Rating:
5.0

Customer did not leave a comment.

Frank W. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
4.0

Customer did not leave a comment.

Todd D. 
Rating:
4.0

Customer did not leave a comment.

ALVIN ELMER F. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Very helpful.

Randy E. 
Rating:
3.0

It seems that Uhaul has implemented an absurd number of steps to rent a trailer. The clerk wanted a picture of my DL which I was unwilling to give her on her personal phone (really?). Also the entire trailer had to be photographed even after I attested to a text message that the trailer was in the same Good condition as was in the pics on the attestation. Seems ridiculous and cumbersome. I'm going to buy my own dam trailer so I don't have to deal w the BS Uhaul makes me go through as it wastes my time!

Jarred S. 
Rating:
3.0

Customer did not leave a comment.

Larry B. 
Rating:
4.0

Used drop off box

william R. 
Rating:
5.0

Customer did not leave a comment.

Stven G. 
Rating:
3.0

Well I wasn't impressed with the customer service the folks in Gaylord are much nicer

Scott H. 
Rating:
4.0

Customer did not leave a comment.

Craig B. 
Rating:
4.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

Theodore M. 
Rating:
5.0

Customer did not leave a comment.

Leroy K. 
Rating:
4.0

Customer did not leave a comment.

KENNETH A. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Ruhiyyih E. 
Rating:
5.0

Customer did not leave a comment.

Crystal W. 
Rating:
4.0

Turns out there was an additional $21 bill added to my account that no one, including your traffic personnel, could explain. It was eventually removed from my bill thanks to the drop agents persistence . Again, this was not the locations issue.

Wayne T. 
Rating:
5.0

Nothing my experience was flawless.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

don't change a thing

Dixie S. 
Rating:
5.0

keep up the good work

Dixie S. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

Customer did not leave a comment.

cyndy D. 
Rating:
3.0

The trailer needs a trailer jack installed. It's EXTREMELY heavy, especially with the hydraulic braking system, and very difficult to get off the hitch.

Jennifer S. 
Rating:
5.0

Five Star Rating.

chuck G. 
Rating:
5.0

Customer did not leave a comment.

steve P. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Great people at U.P. feed. Highly recommend.

James S. 
Rating:
4.0

Trailer was buried in the snow and a bit dirty inside but no big deal, got to expect snow in UP. They shoveled it out and got us on the road.

Allyn G. 
Rating:
5.0

Customer did not leave a comment.

Lou G. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
3.0

I dropped off the trailer after hour so no one was there. Was not sure where to park the trailer and the parking lot was muddy and it difficult to maneuver the trailer around.

Michael P. 
Rating:
4.0

Customer did not leave a comment.

PATRICA K. 
Rating:
5.0

Nothing. Everything went well. They were very accommodating.

Karen H. 
Rating:
4.0

When a military discount is given then give it. On their behalf they are new at it. The people were up beat and wonderful to work with. I would recommend them to anyone who needs a U haul truck.

Richard R. 
Rating:
5.0

Friendly service, always willing to help

Joe B. 
Rating:
5.0

Super friendly and helpful. No complaints at all

Cynthia T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Good selection of vehicles. Very friendly, knowledgable staff.

Nancy D. 
Rating:
5.0

Customer did not leave a comment.

Dave G. 
Rating:
3.0

Customer did not leave a comment.

mona H. 
Rating:
5.0

nada

David W. 
Rating:
5.0

Very clean truck with super low miles, very helpful staff and quick transaction, thankyou for the great first experience!

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Kathleen K. 
Rating:
3.0

Customer did not leave a comment.

Robert H. 
Rating:
3.0

Customer did not leave a comment.

Calib F. 
Rating:
4.0

Customer did not leave a comment.

Kimball K. 
Rating:
5.0

Just a WONDERFUL EXPERIENCE!!

Rick K. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

william R. 
Rating:
4.0

Customer did not leave a comment.

Daniel T. 
Rating:
5.0

Customer did not leave a comment.

Tom N. 
Rating:
5.0

Customer did not leave a comment.

Tony B. 
Rating:
5.0

Great customer service and support!!!

JONATHAN B. 
Rating:
5.0

Very courteous and helpful----great representatives of Uhaul

william R. 
Rating:
5.0

Our U-Haul experience has been nothing but positive! Turning the equipment in we were treated with the same excellent service as when we picked it up! You should be very happy with this level of service. Good job!

Patrick R. 
Rating:
5.0

Customer did not leave a comment.

Amy M. 
Rating:
5.0

Customer did not leave a comment.

Patricia J. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

Tom N. 
Rating:
4.0

Customer did not leave a comment.

Crystal A. 
Rating:
4.0

No problems with this location. They helped me overcome some of the issues with the originating location.

Brian T. 
Rating:
3.0

Muddy and not much room to park.

susan R. 
Rating:
3.0

Customer did not leave a comment.

Dennis D. 
Rating:
3.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Jodi H. 
Rating:
5.0

Customer did not leave a comment.

Dixie S. 
No reviews have been submitted for this location.

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