Customer Reviews for Green Valley Self Storage
(U-Haul Neighborhood Dealer)

21 reviews

1042 Newark Rd   Mount Vernon, OH 43050

(740) 397-0420

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(740) 397-0420

1042 Newark Rd
Mount Vernon, OH 43050

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Jeremy W. 
Rating:
5.0

Customer did not leave a comment.

Tracy H. 
Rating:
5.0

Fix the location feature for the truck returns after hours

Zachary G. 
Rating:
5.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Not a thing. Very efficient and kind personnel. Even with the compromised setting of the virus, they maintained a commitment to be relational as well as professional. The online format was easy to access and the check out and in processes were done very well. Exceptional service for a small town.

Joe N. 
Rating:
5.0

Very nice people! Helped us with everything in a timely manner.

BARBARA H. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN T. 
Rating:
2.0

Customer did not leave a comment.

Tyler D. 
Rating:
5.0

Customer did not leave a comment.

Bobbie K. 
Rating:
4.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Amazing staff! Very helpful!

Holly Toys for T B. 
Rating:
5.0

Tell customers when they pick up the truck they have to takes all these pictures of everything when doing online return, BEFORE they park the truck, turn in key.

Virginia B. 
Rating:
5.0

Customer did not leave a comment.

Abigail S. 
Rating:
5.0

The location was not the issue. First I don't understand how a $20 Uhaul turned in to a $166 bill. Would love for someone to explain this to me. Next Uhauls customer service is the worst I have ever dealt with. I spent longer on the phone with Uhaul then I did traveling and moving. That is beyond sad.

Ruth P. 
Rating:
5.0

Customer did not leave a comment.

warren W. 
Rating:
5.0

Your 800-Number Customer Service and the Online Chat Personnel were untrained and inexperienced There were extreme delays in answers or no answer at all. The Pick Up and Drop Off location People were extremely polite and helpful. I recommend that anyone renting a vehicle deal direct with the Pick Up location.

Dale L. 
Rating:
5.0

Customer did not leave a comment.

Andrea C. 
Rating:
3.0

I found it very difficult to rent this U- haul....PERIOD! And the return was just as frustrating..... And extremely costly......and with it the additional charge of the Save. move......totally disgusted. I welcome a call to discuss this.....

sherry D. 
Rating:
5.0

Customer did not leave a comment.

Howard W. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
No reviews have been submitted for this location.

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