Customer Reviews for Greenhams General Store
(U-Haul Neighborhood Dealer)

85 reviews

9025 County Rd 15   North Augusta, ON K0G1R0

(613) 925-4445

Location Hours

  • Mon-Sun: 8 am - 6 pm
Special Operating Hours
  • 10/10/2022: Closed

Services at this Location:

Contact Us

(613) 925-4445

9025 County Rd 15
North Augusta, ON K0G1R0

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 6 pm
Special Operating Hours
  • 10/10/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

There is nothing at this time. Everything went well.

Chris M. 
Rating:
3.0

This was not the location that I ordered the truck from and it was out of my way to pickup and drop off the truck here. I did not find this out until the day of pickup and I could not make other arrangements so I don't know how you stay in business doing this to your customers because I will never use you again and I'm going to post this all over internet and from what I hear you do this all the time to your customers so you should be ashamed at how you conduct business

CHRIS C. 
Rating:
4.0

make sure all lights are working provide assistance to hitch when no jacks are provided

PaulNorbert K. 
Rating:
5.0

Customer did not leave a comment.

Colin G. 
Rating:
3.0

Customer did not leave a comment.

Nick H. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

The trailer was not cleaned out. I had to sweep it before putting anything into it.

Alexandra E. 
Rating:
5.0

Lisa did a great job, we will use her services again.

Mark M. 
Rating:
4.0

Staff were friendly and helpful. Would tecommend this again.

Jennifer H. 
Rating:
5.0

All good, I will use their services again

James V. 
Rating:
3.0

Customer did not leave a comment.

Chris D. 
Rating:
4.0

Customer did not leave a comment.

Edward W. 
Rating:
4.0

Customer did not leave a comment.

shawn S. 
Rating:
5.0

Lisa solved all my problems by having equipment that I did not have. Thanks for all of you help Lisa.

colin T. 
Rating:
5.0

Central location only 15 min for me. Service was courteous booking was easy trailer was available used it for a small move and return was simple. They also have trucks for anyone who needs that.

George G. 
Rating:
5.0

The lady was very nice, everything went extremely well.

GARY R. 
Rating:
5.0

Customer did not leave a comment.

Elisha M. 
Rating:
5.0

Do not change the arrangements.

Danny C. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

I was completely satisfied

Gary B. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE S. 
Rating:
4.0

We did not get our trailer on time. When we asked about reservation guarantee we were told we had to deal with uhaul directly.

barbara B. 
Rating:
5.0

The lady at Greenhams was very friendly and helpful in getting me set up and on the road.

Mike C. 
Rating:
3.0

Customer did not leave a comment.

Jonathon K. 
Rating:
5.0

Customer did not leave a comment.

Jeffery W. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Lisa was very friendly and helpful. It was a very pleasant rental experience.

Theodore O. 
Rating:
2.0

You must have equipment road worthy. This truck had a broken belt in a tire and it became very difficult to drive. Also - we had to drive extra kms to get to this location that we didn't ask for and had to rent a bigger truck because they didn't have what we requested. UHaul will be our last consideration for a truck rental in the future. Shame on you for giving a truck that is not road worthy to a customer. That's obvious that you don't care about your customers.

Merle L. 
Rating:
5.0

Very friendly staff and easy return process

Maranda B. 
Rating:
4.0

The girls in the store were helpful, and all went smoothly.

Sherida H. 
Rating:
3.0

Customer did not leave a comment.

chris C. 
Rating:
5.0

The way all Uhaul rentals should be!

Bernie B. 
Rating:
2.0

Provide lighting for after hour drop off service. Verify the components are all working. The trailer would not release from the hitch ball. The store clerk installed the trailer on the hitch, so I assume that was done properly. Dealing with this in the dark was not fun.

Stacius G. 
Rating:
5.0

No improvement necessary. The truck and the service were both excellent. Thanks!

Gregory E. 
Rating:
4.0

Customer did not leave a comment.

Randy C. 
Rating:
5.0

Customer did not leave a comment.

Joshua P. 
Rating:
5.0

Keep up the good work and excellent service

Denis G. 
Rating:
5.0

Customer did not leave a comment.

Lisa G. 
Rating:
5.0

Customer did not leave a comment.

Katie C. 
Rating:
5.0

Customer did not leave a comment.

Holly D. 
Rating:
1.0

Very rude at location by an employee, And, also it was VERY disappointing to learn that the booked and paid for location was closed on Saturday after having booked in several weeks in advance. We rec'd an email 1 day prior to pick up that the location had changed and we didn't pick up this email until at the location (that was closed)

Austin L. 
Rating:
5.0

Customer did not leave a comment.

Jay L. 
Rating:
5.0

Customer did not leave a comment.

Andrei G. 
Rating:
5.0

Customer did not leave a comment.

dan F. 
Rating:
5.0

Customer did not leave a comment.

brIan P. 
Rating:
5.0

My location was changed last minute and I had to pick up from a further location which cost me more in mileage. This was not appreciated

Matthew L. 
Rating:
5.0

Customer did not leave a comment.

maria K. 
Rating:
5.0

Very invested proprietor. Some issues with trailer rental but Lisa worked every out. Proprietor at Brockville location completely dropped the ball. Not working on a Monday is not acceptable.

Marvin H. 
Rating:
3.0

Customer did not leave a comment.

Randy C. 
Rating:
5.0

Customer did not leave a comment.

douglas W. 
Rating:
5.0

Nice location for me. very helpful

Darren W. 
Rating:
4.0

Customer did not leave a comment.

SANDRA J. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Customer did not leave a comment.

TIANHUA G. 
Rating:
1.0

That whole uhual rental was a fucking disaster

mat D. 
Rating:
5.0

Give her as many trucks and trailers as she wants.

DOUGLASJAMES ALE P. 
Rating:
2.0

Went 40miles put $30 back in truck when returned which took it to where it was on pick up and then through U-Haul tried to charge me another $60 in fuel saying truck fuel wasn't where it was at pick up. I can't see it costing $90 in gas to go 40miles makes no sense as I drive these truck for work also and I k kW there bad on fuel but not that bad. Anyway the ladies where I picked it up were very nice and straightened it out to the best of there ability and that was very much appreciated.

STEVENR B. 
Rating:
5.0

Customer did not leave a comment.

Sue B. 
Rating:
5.0

Customer did not leave a comment.

john D. 
Rating:
5.0

Customer did not leave a comment.

MATHEWDAVID P. 
Rating:
5.0

Very easy and affordable!!

JEFFREYD B. 
Rating:
5.0

Customer did not leave a comment.

COSKUN I. 
Rating:
5.0

We arrived after the location closed but they stayed for us to return the truck. Beyond amazing customer service

Mindy M. 
Rating:
5.0

Lisa is efficient and friendly and proffesional

ROBERTH J. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Mariya K. 
Rating:
5.0

Absolutely great store/u-haul spot, very friendly and well maintained.

DYLAN S. 
Rating:
5.0

Customer did not leave a comment.

Peter M. 
Rating:
3.0

Rates are to high as I had the truck from 10:30am to 5:00 pm and some how it came to $130.00 when I was quoted 102 I know I didn't go over my kms because it only costed me 3 dollars to fill the truck with gas I'm pretty sure the milage is rigged and charges you more not impressed

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

Luc T. 
Rating:
5.0

Lisa ( of Greenham's General Store in North Augusta) went above & beyond to assist me in a stressful move ! I would HIGHLY recommend this u-haul outlet to everyone !!! THANK YOU

STEPHEN G. 
Rating:
3.0

On your website,you asked for a location to pick up the trailer. I requested a site on highway 29, just outside Brockville as it was convenient and easy to get to. I had to go to North Augusta which is almost another 25 minutes, on the other side of Brockville. With the rental price, I would have expected it to be picked up in Brockville where I requested.

John L. 
Rating:
5.0

Customer did not leave a comment.

JORGE S. 
Rating:
2.0

Truck was in bad repair. Headlights and high beams not working. Had to drive in dark without them. Needed sledgehammer to open and close rear lock. Hard to keep truck on road.

ROBERTJULES M. 
Rating:
5.0

Customer did not leave a comment.

GAETAN N. 
Rating:
5.0

Customer did not leave a comment.

DERRICKC C. 
Rating:
5.0

Customer did not leave a comment.

Tadeusz I. 
Rating:
5.0

Customer did not leave a comment.

LUC B. 
Rating:
5.0

Friendly location, accommodated early pickup change. Thanks Greenhams

KEITHR R. 
Rating:
5.0

Customer did not leave a comment.

prescott B. 
Rating:
4.0

Tell customers what their paying for like the safe move charge and the rental charge .

KEVIN W. 
Rating:
5.0

Customer did not leave a comment.

COREYROBERT R. 
Rating:
5.0

Customer did not leave a comment.

Justin L. 
Rating:
5.0

Customer did not leave a comment.

JOHNATHAN R. 
Rating:
5.0

A larger selection at this location would be good as it is incredibly convenient to have uhaul in this area.

WJASONP L. 
No reviews have been submitted for this location.

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