The right side turn signals and break light are not working in the back right of the truck. Everything else is good.
DAWSON M
Customer Reviews for Greenville Food Mart Citgo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location I booked my original U-Haul at was changed to this location. I had reserved and was guaranteed a 10' Moving Van. Upon getting to the updated location, they did not have this van. I had to upgrade to a 15' Truck, which costs more. I am also dealing with multiple charges to my account due to having to book 2 vans from this mix up.
MAYA M1. They told me they would check it in an hour. I said I want to do that now. Glad I did. 2. Their record of mileage at start of rental was almost 100 miles more than what my picture of the mileage showed. They did fix that. 3. I reserved a van at a more convenient location. I got a message to go to this location instead to pick up the van. When I drove up I saw a U-Haul van out front. After parking, it was not in site. When I went in they gave me an enclosed truck instead and said they never had a van. Big coincidence if it was just someone stopping there. I am not pleased with them or U-Haul as I had to drive a large truck on I-85 and I-26 instead of the van I reserved about a week before.
Judy SThe service when I picked up the U-Haul was excellent.
Mark PGood service by the attendant and owner, however, the location is horrific. We were genuinely afraid for our safety. A number of what appeared to be homeless people asking us for money in and outside the location. One guy followed us to our car harassing us. Not a good experience.
Stephen FPick-up location was at a gas station. Area was rundown. Appeared to be a group of homeless people in the area.
Steve HI Returned The Truck, On Time, Clean & With Gas; And Was Harassed For 3 Days Asking To Return The Truck!
Alisha Ccharged me an extra 33 dollars for nothing
Camron GThe cashier at the gas station had never done a check out, so the process took over 30 minutes to get the truck. And the return location is in a very poor area. Returning the truck was almost as difficult and in a really bad part of town. This was a sketchy gas station not a uhaul. I did not choose this location to begin with, so ending up here was really frustrating. In addition the location was 15 minutes away from where I was traveling and moving, so it ended up costing me more money due to the extra mileage to get to and from the pick up and drop off. Very negative experience as a whole
PRESTON BThe location is in a part of town where some serious crimes occur. I was not afraid but would be uncomfortable going late at night. The employee was very nice. He was most willing to print out the receipt so I could see all the fees and taxes. The $19.95/day didn't quite prepare me for what the total cost would be. Thats ok.
Glenda HI said no to the questions, because I took the trailer back on Thursday May 14th, and they didn’t stop to log in the return of the trailer, instead they waited to log the return in on Saturday May 16th and charged me for an extra day. I spoke with Sam who received the return on Thursday. But I am still waiting for a refund. Bad customer service!!!
Jackie RI was supposed to pickup at a different location and get supplies to help move with it. A few hours before I was scheduled to pick it up, they called me and said the person who was using the truck before me needed an e taken and they had to move my pickup place. I mean it was a little more out of the way but it was fine. However I never revived the moving supplies I ordered. I got refunded for it but I had planned on having it and had to move without it.
Jenna S