Only time I ever rented a U Haul trailer and the agency refused to hookup the trailer. Won't be coming back to this location.
Wiley F.
Customer Reviews for Greenville Saw Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reported the leaking roof to the drop off dealer.
RICH E.Did not talk to anyone did all over phone.
Regina H.Great customer service
kevin S.I spoke with Russell. He called just to make sure everything was satisfactory, to see if I knew where to return the trailer and make sure I didnt have any problems. He was a good ole boy. Very considerate and helpful. I have dropped several trailers at this location and always receive exceptional customer service.
James C.Very friendly.
RANDY F.Nothing. We reserved the truck on line, the site was easy to use, the truck was on site and ready when we got to the location. The personnel on site were friendly, courteous and helpful.
FARON J.Make sure that the vehicle is at the location it is suppose to be for pick.
BARBARA B.I picked the truck in the afternoon so that we could load our things. We were on the road in a matter of a few hours heading toward IL. As I drove and the sun began to set, I noticed that the gage lights were not working. Every so often I would have to use my phone to see how fast I was going. Later, as I drove through southern IL I was pulled over by a police officer who informed me that the tail lights were not operational either. I'll definitely be using another company the next time I move.
JOHNNY J.The individual that assisted me with the trailer refused to help me hook it up. When asked he replied that Uhaul policy does not allow them to hook up trailers. I proceeded to hook up the trailer and in about 10 minutes, the mechanic came out to see if I needed help. One back light did not work. The mechanic was very helpful while the actual Uhaul attendant was rude and refused to help.
CHARLES B.What a wonderful man that took care of us! He treated us with patience and answered all of our questions, felt like a long time friend. We are so proud that uhaul has made these two locations available for uhaul renting. we were very pleased. thank you!
judy L.