Customer Reviews for Guines Lumber

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Guines Lumber

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Andres P. on

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Todo bien Gracias por todo

Angel C. on

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very good service

Fabian Z. on

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Erick and Luis know how to treat customers, PROVIDE great service.

Miguel B. on

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Tiene Mejores vehículos que en otras locaciones. Felicitaciones

Diana C. on

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Great customer service! Made it very easy to check out and return. Thanks!

Minerva R. on

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Customer did not leave a comment.

yitza R. on

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cristian V. on

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Edgar M. on

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Adolfo G. on

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Gladys C. on

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Remmy R. on

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Great customer service! Definitely recommend!

Justin E. on

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Ysilio A. on

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Have the location clean the storage cabin of the trucks

Darryl S. on

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The customer service was great . The transaction was completed in a timely manner.

Kimberly C. on

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Absolutely nothing the customer service was excellent i would recommend this place to my friends. Guines lumber was on point open early for your convenience. I love the experience. ??

Juan Q. on

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Customer did not leave a comment.

Naomi R. on

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I dont think they actually check the mileage on the truck. I failed to confirm if the mileage was correct or not. So, i believe i helped them recover their lost of 20 miles. There is only one person who handles reservation... Long story short.. Worst experience ever

Edgardo C. on

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Thomas M. on

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Great service. Took less than 5 minutes to do the rental. Didn’t have the equipment I reserve but I was given another equipment. Hope he didn’t get in trouble . Will come back again and again

HECTOR C. on

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SHARON J. on

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Inside smelled like smoke and was not cleaned as good as it could have been

Joanna S. on

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The worker was very helpful patient and knowledgeable.

James G. on

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Dropped of the van after hours. Parking was available directly in front of the location. Drop of box was visible and convenient.

Adolfo P. on

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Customer did not leave a comment.

daniel P. on

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Location needs better signage. Hard to see U-Haul sign. DIdn't see the sign until I made a U-turn. Staff very nice and helpful. Good experience overall.

Curtis V. on

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lower price

JOHN N. on

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People were nice, but recent rains left the interior sandy and wet. Back of the truck, inside had not been cleaned. Gas tank was only half full. This was our second pick up location. We got to the first pickup location and was informed the truck was not present due to previous rental not returning it. They knew for hours it wasn't coming back, but no one texted me or let me know. Driving around downtown Miami is very time consuming and cost me a couple of hours of loading time due to the delay.

fermin F. on

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Keep up the good work.

ABEL M. on

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Peter K. on

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Upon arriving it was hard to tell where the entrance for the Uhaul desk was. But after going around the building I found it. The manager was very friendly.

Miguel S. on

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The location is very convenient