Customer Reviews for Gulf Coast Drive Train
(U-Haul Neighborhood Dealer)

801 reviews

10200 Hwy 31   Spanish Fort, AL 36527

(251) 625-1107

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(251) 625-1107

10200 Hwy 31
Spanish Fort, AL 36527

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very friendly staff and very attentive. I would recommend this pick up location to a friend.

william H. 
Rating:
1.0

Deceptive Rental Practices! I never get the Safe Tow Insurance Coverage but when I went in to pick up the trailer, the price the lady gave my was different than my reservation. When I asked what the price difference was she stated it was "Fees & Taxes". Never once disclosing that she put the insurance on my contract without telling me. ALWAYS read before your sign! I got burned on this one but it won't happen again!!!

George S. 
Rating:
5.0

Need to make sure you have enough blankets! Only had 6 in entire location. I reserved the truck one week ahead so was plenty of time to get some before pickup.

David G. 
Rating:
3.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Great quick service, thank you !

Leidy V. 
Rating:
5.0

Great prrsonnel.!

GERALD B. 
Rating:
3.0

Don't drop off at locations that are not lit up at night.

Mary L. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Always great service

Richard H. 
Rating:
5.0

Customer did not leave a comment.

TONI P. 
Rating:
1.0

Waited inside for 15 minutes. The only thing anyone said to me is 'Its hot out there isn't it' and walked away. I was also told if I turned the tow dolly in early, I'd receive a discount for not keeping it 3 days. I barely had it 24 hours.

Bruce L. 
Rating:
3.0

Customer did not leave a comment.

GREGORY B. 
Rating:
5.0

Customer did not leave a comment.

CHAD R. 
Rating:
5.0

Customer did not leave a comment.

CHAD R. 
Rating:
5.0

Immediately came helped unhook and done! Appreciate!

Janet B. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

HENRY H. 
Rating:
5.0

Simple return, nice young man came out and took the trailer off our truck and within an hour I had been emailed a receipt.

Marion R. 
Rating:
3.0

The running lights did not work on the left side of trailer. Other then that is was fine.

Dalton G. 
Rating:
5.0

Customer did not leave a comment.

BRYAN L. 
Rating:
2.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

SHANNON S. 
Rating:
3.0

Customer did not leave a comment.

EUGENE C. 
Rating:
4.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Everything was smooth and quick

John O. 
Rating:
4.0

Customer did not leave a comment.

Roger F. 
Rating:
5.0

Nothing. Everything went real smooth

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

GENE C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES H. 
Rating:
5.0

Customer did not leave a comment.

Patricia V. 
Rating:
4.0

Customer did not leave a comment.

Jennie N. 
Rating:
5.0

Customer did not leave a comment.

JORDAN E. 
Rating:
3.0

Customer did not leave a comment.

Clifford J. 
Rating:
3.0

Customer did not leave a comment.

CHAUNDA D. 
Rating:
5.0

Customer did not leave a comment.

Jordan E. 
Rating:
5.0

Customer did not leave a comment.

Gary G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

JORDAN E. 
Rating:
3.0

They charged me for 3 gallons of gas? I only drove 33 miles & I put 4 gallons in it??? I feel like I got RIPPED OFF!

Terry R. 
Rating:
5.0

It is automotive shop for big truck.

CATHERINE R. 
Rating:
4.0

Customer did not leave a comment.

Betty C. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Greg C. 
Rating:
4.0

The first 6x12 trailer's lights did not work. It was an older trailer. So why were the lights not repaired or even tested before I got there? There were 2 newer trailers on the lot ready to go...why was I assigned an older one to begin with?

Carl H. 
Rating:
5.0

Nothing

GARY A. 
Rating:
5.0

Customer did not leave a comment.

fiting P. 
Rating:
4.0

Just make sure the beds of the trucks are swept out. It wasn't a big deal for me to do it, but someone else might complain

John G. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
4.0

Stop using FSBO lido cleaner it makes the floor board dangerously slippery

Richard B. 
Rating:
4.0

Customer did not leave a comment.

Angelica K. 
Rating:
4.0

Customer did not leave a comment.

lewis L. 
Rating:
5.0

Customer did not leave a comment.

Edgar G. 
Rating:
4.0

Customer did not leave a comment.

Dave M. 
Rating:
5.0

Customer did not leave a comment.

Jerry N. 
Rating:
5.0

The people at this location are very friendly and they get you in and out quickly.

CURTIS E. 
Rating:
5.0

Yes staff member was very helpful and courteous. Nothing to improve

Christopher S. 
Rating:
4.0

Customer did not leave a comment.

Justin T. 
Rating:
3.0

Customer did not leave a comment.

CARL J. 
Rating:
3.0

The truck had no Air Conditioning in it so it made for a long hot drive/moving day.

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

Gamaliel M. 
Rating:
5.0

Customer did not leave a comment.

Jimmy S. 
Rating:
5.0

Customer did not leave a comment.

SYLVIA W. 
Rating:
3.0

Why do you need a reference ? You have all my info Cc DL phone number. I am not a 16 year old renting a car. Ridiculous get rid of that question.

EUGENE C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

Anabelle F. 
Rating:
5.0

Customer did not leave a comment.

Donald P. 
Rating:
5.0

Customer did not leave a comment.

Justin G. 
Rating:
5.0

Customer did not leave a comment.

DEAN B. 
Rating:
5.0

Customer did not leave a comment.

ANNA H. 
Rating:
5.0

Customer did not leave a comment.

Gregory D. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
1.0

I did not drop the trailer off at this location, NOR WAS I SUPPOSED TO. I made the reservation to drop it off at the Mobile Hwy. location in Pensacola, FL — near my house, not 45 min away in another state. I have already opened a case for the ridiculous charges you just tried to charge me.

Christopher A. 
Rating:
5.0

This girl was awesome friendly and effishant and helpful really made my unsullied experience easy

John E. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Excellent drop-off location. Staff so kind and friendly!!

Randall P. 
Rating:
5.0

Great fast service!

Eddie W. 
Rating:
5.0

friendly support

Thanh N. 
Rating:
5.0

The nice lady at Gulf Coast Drive Train always does a terrific job. I'm always greeted with a smile and feel welcome when I come here.

Timothy A. 
Rating:
5.0

Customer did not leave a comment.

chau T. 
Rating:
5.0

Very clean vehicle, worked great for us and the people are friendly and easy to deal with!

lance M. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Very professional, very friendly, very knowledgeable

Christopher T. 
Rating:
3.0

Customer did not leave a comment.

nellie E. 
Rating:
5.0

Customer did not leave a comment.

Franklin M. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Very friendly staff, worked quick and got me set up. Was a walk-in customer this time, was on my way with trailer within 20 minutes. Great place.

DAVID J. 
Rating:
5.0

Excellent friendly people with expedient order processing and return. Equipment in great shape no problems.

Robert N. 
Rating:
5.0

Kip

Robin C. 
Rating:
5.0

The woman that works at this location is fantastic and always does a great job. She's helpful and courteous.

Timothy A. 
Rating:
4.0

Customer did not leave a comment.

DAVID R. 
Rating:
3.0

Good rental

FORDYCE W. 
Rating:
5.0

Customer did not leave a comment.

Aaron C. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY L. 
Rating:
5.0

It was a great experience. I had no problems and the staff was very polite would Use u-Haul again.

Blair G. 
Rating:
5.0

Customer did not leave a comment.

Lee S. 
Rating:
5.0

Our customer service rep went out of her way for us. Communication was great and she was wonderful.

ELLIOTT J. 
Rating:
5.0

Customer did not leave a comment.

Jamison B. 
Rating:
5.0

Friendly courteous service

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

Jerry N. 
No reviews have been submitted for this location.

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