Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone was helpful and friendly.
This made it very easy going through the process of renting the truck I needed.
WILLIAM COLEMAN
Rating:
3.0
Customer did not leave a comment.
Richard King
Rating:
5.0
Customer did not leave a comment.
Michael Davis
Rating:
5.0
Customer did not leave a comment.
Mike Curry
Rating:
5.0
Customer did not leave a comment.
Russell Sanders
Rating:
4.0
Customer did not leave a comment.
KEITH OTT
Rating:
5.0
Easy process
Mark Deseno
Rating:
5.0
Very polite, professional and informative.
Deborah Shanks
Rating:
3.0
Customer did not leave a comment.
Don Amstutz
Rating:
5.0
Customer did not leave a comment.
Jerry Eldridge
Rating:
5.0
Customer did not leave a comment.
Lorna Bland
Rating:
3.0
Customer did not leave a comment.
Brent Ponder
Rating:
5.0
Customer did not leave a comment.
KRIS SANDMAN
Rating:
5.0
Agent was very friendly and helpful. Process was quick and painless. Absolutely would recommend.
LEESA EDWARDS
Rating:
3.0
Pricing too high: $19.95 + mileage for a short rte (less than 20 miles @ $1.07 a mile. What happen to one price weekend rental with no milage?
patricia myers
Rating:
5.0
Lari the U-haul representative was prompt, courteous, and showed me how to hook up the trailer. When I returned the
trailer, she promptly checked me out. No improvements justified at this time - AAA service by this U-haul rep.
RICHARD JOHNSON
Rating:
5.0
Good
Chris WILLIAMS
Rating:
4.0
Customer did not leave a comment.
Tony Funderburk
Rating:
2.0
Let the customer pick the equipment up from
Where they ordered it. I order from one place and had to pick up and deliver to another. Very inconvenient.
carl bullard
Rating:
5.0
Customer did not leave a comment.
Roy Franklin
Rating:
5.0
Customer did not leave a comment.
Scott Collins
Rating:
5.0
Customer did not leave a comment.
Scott Collins
Rating:
5.0
Customer did not leave a comment.
Timothy Mims
Rating:
4.0
Customer did not leave a comment.
Dantony Lewis
Rating:
5.0
I was extremely pleased with everything and will never use any other service but this location should I ever need U-Haul equipment again.
Alice Jean
Rating:
4.0
Customer did not leave a comment.
Gabby Cassidy
Rating:
3.0
Customer did not leave a comment.
Matthew Parker
Rating:
4.0
Customer did not leave a comment.
paul fischer
Rating:
5.0
Customer did not leave a comment.
Sheila Boltinghouse
Rating:
5.0
Customer did not leave a comment.
MICHAEL CANFIELD
Rating:
5.0
Customer did not leave a comment.
david grimes
Rating:
5.0
Customer did not leave a comment.
Alan May
Rating:
5.0
Perfect
Shane Perry
Rating:
4.0
Customer did not leave a comment.
Howard Black
Rating:
5.0
This location provides excellent customer service. The nice lady who works here always goes above and beyond to be helpful and cheerful.
Timothy Armstrong
Rating:
5.0
Customer did not leave a comment.
Glenn Scott
Rating:
5.0
Customer did not leave a comment.
LINDA BAILEY
Rating:
1.0
Customer did not leave a comment.
Cornelius Lewis
Rating:
5.0
Customer did not leave a comment.
ALFONSO HERNANDEZ
Rating:
5.0
Customer did not leave a comment.
Christopher Bell
Rating:
5.0
Customer did not leave a comment.
Jerry Nowlin
Rating:
5.0
Customer did not leave a comment.
LINDA BAILEY
Rating:
3.0
Customer did not leave a comment.
camille heilman
Rating:
5.0
Customer did not leave a comment.
Gary Mayer
Rating:
5.0
Customer did not leave a comment.
Gary Mayer
Rating:
4.0
Customer did not leave a comment.
Adam Whisenant
Rating:
5.0
The woman that helped me was outstanding
CHAU TRAN
Rating:
5.0
Customer did not leave a comment.
Alan May
Rating:
5.0
Customer did not leave a comment.
Mitchell Tolleson
Rating:
3.0
Customer did not leave a comment.
Kim T Russell
Rating:
1.0
The merchants are nice people however their lot is so cluttered. It’s actually an unsafe location. There’s too much activity going on in the same facility. They’re working on large trucks, small trucks and then as a sidebar they were renting out a large inventory of U-Haul equipment. I will say they have a great inventory. there’s too much equipment for that size location it’s unsafe. As an example, I unfortunately damage the front end of my truck when I picked up the U-Haul trailer several days ago it was such a tight quarters and the the help that was available on that day was an experienced that spotting a driver and I unfortunately damaged the front end of my truck , so it’s gonna cost me over $1000 for the repair not happy
Arthur Lopez
Rating:
5.0
Mary was amazing!
Marla Rogers
Rating:
4.0
Update the website uhaul open location and availability. I made a reservation before this one, at a different location. That was closed but the uhaul website had it listed as an open location.
Eric Guerra
Rating:
5.0
Customer did not leave a comment.
Halli Green
Rating:
5.0
Friendly professional employees and wonderful experience overall. I have used this location numerous times and will continue to do so.
MICHAEL JOHNSON
Rating:
5.0
Customer did not leave a comment.
GARY GAINES
Rating:
5.0
Really easy to use the truck
Andre Bringhenti Correa Ro
Rating:
5.0
Customer did not leave a comment.
Wendy Hill
Rating:
5.0
Everything was great
Joe Smith
Rating:
5.0
Customer did not leave a comment.
Marvin Kampenga
Rating:
4.0
Customer did not leave a comment.
Frankie Brewer
Rating:
4.0
Customer did not leave a comment.
Gregory Beckham
Rating:
5.0
At this location, I see nothing more that you need to do to achieve complete customer satisfaction. The person that assisted me with my rental went out of her way to be helpful and I must say the weather conditions were most difficult at the time but it did not deter her from assisting me in a timely manner. It is employs such as her that will keep customers coming back. Thank you very much and additional comment around the equipment is the trailer tongue weight is too heavy to lift off the hitch without the assistance of a jack making it impossible for a single individual to drop it off at a location at night unassisted, I recommend the company considers, installing it tongue jacks on the equipment.
ED Johnson
Rating:
4.0
Not human contact
Jeff Heidman
Rating:
5.0
Very friendly Very knowledgeable on all the equipment and rates
tim quick
Rating:
5.0
Customer did not leave a comment.
Danny Zambroni
Rating:
4.0
Customer did not leave a comment.
John Hitt
Rating:
5.0
Customer did not leave a comment.
David Futch
Rating:
5.0
Customer did not leave a comment.
Dennis Magraw
Rating:
3.0
Customer did not leave a comment.
Jerry Suddeth
Rating:
3.0
Paperwork showed van at pickup was full, which it wasn’t. We only drove 5 miles round trip but it took 7.21 gallons when we filled it. Even at 5 MPG we only used 1/2 to 3/4 of a gallon, not 7. We were charged for 10 miles on paperwork but only drive 5. I would recommend this location with the caution that you check the actual fuel setting Before you drive away.
Steve Martin
Rating:
5.0
Nothing everything was great the guy was nice and helped me hook up the dolly and tie the safety chains. He also explained how to use straps. Thanks again for the great customer service!
ARNOLD RUIZ
Rating:
5.0
Customer did not leave a comment.
David RINALDI
Rating:
5.0
Customer did not leave a comment.
David Strickland
Rating:
4.0
Customer did not leave a comment.
stephen burgett
Rating:
4.0
Customer did not leave a comment.
Mark Prater
Rating:
5.0
Customer did not leave a comment.
MARCOS RUBIRA
Rating:
5.0
Nothing. The service was outstanding and I would highly recommend
this U-Haul dealer location to anyone looking for a U-Haul Rental.
JMH
JIM HELLEKSON
Rating:
5.0
Customer did not leave a comment.
Larry White
Rating:
5.0
Nothing, they provided great customer service, met all my expectations.
Gregory Drakulic
Rating:
5.0
Customer did not leave a comment.
Jonathan Odom
Rating:
5.0
Customer did not leave a comment.
DAVE HEIDEGER
Rating:
4.0
Customer did not leave a comment.
Allen Atkinson
Rating:
5.0
Customer did not leave a comment.
Leon Watson
Rating:
4.0
I was very satisfied with the over all dealing with that UHAUL LOCATION. The personnel working with me and my brother was very knowledgeable, friendly and an expert business woman .
Nadma Gray
Rating:
5.0
Everything was good. Very friendly
Sharan Taylor
Rating:
5.0
Customer did not leave a comment.
SYLVIA WORCESTER
Rating:
5.0
Customer did not leave a comment.
Andria Robbins
Rating:
5.0
Customer did not leave a comment.
Mark Stabler
Rating:
5.0
The people at this location are super friendly and professional. Will definitely rent from here again
Ronda Martinez
Rating:
5.0
Customer did not leave a comment.
Leon Watson
Rating:
5.0
Customer did not leave a comment.
Brandon White
Rating:
5.0
Customer service was great, friendly and helpful.
BRET KIRBY
Rating:
5.0
Customer did not leave a comment.
Courtney Ray
Rating:
4.0
Customer did not leave a comment.
Susan Oglesby
Rating:
5.0
Customer did not leave a comment.
MARK BANKORD
Rating:
5.0
Only issue was the lights didn't work at night, everything else was A-1 service.
Demarkest Ikner
Rating:
4.0
Lari was very helpful and friendly to work with!
Thank you!