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Whitney V.
Customer Reviews for Gunners Choice Outfitters
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have more locations like this one.
CURTIS P.Not much. Good equipment & good service.
Dan H.Great service
ANTHONY F.Gunners Choice was very easy to deal with and the staff was great to work with.
John R.Drop off process was simple and fast.
Alexander A.the check in online after hours It wouldn't accept non of my pictures for the return.
ROBERT M.Great people.
corey C.I think what you're doing is great. No improvements needed
GARY M.Dwight was awesome and very helpful. Very cool pickup location too, go inside and check it out.
Chris G.You sent me to a location that wasn't open on Monday. I specifically chose a different location when I made the reservation because it was listed as open on Monday's but you sent me elsewhere.
Charles G.My retail experience with these people was awesome! The truck was very clean in the cab and in back of the truck. Renting the truck was very quick and simple. I will be renting from them again in the near future.
Linda T.At this particular location, It's always a pleasure working with Crystal. I feel like I've made a couple of new friends here. I highly recommend using this location for all of your moving needs both local or long distance. Great customer service with a smile here.
Phillip L.Crystal was a very pleasant person to deal with. I had to call 3 times to see if I would be able to extend my rental on the truck because it was taking longer for the move than I had anticipated (rainy weather). Crystal was able to accommodate me each time and I was able to make 2 new friends during the process. The customer service at this location was GREAT!!!!!!!
PHIL L.The trailer was very dirty. I actually had to wash it out then use blankets on floor so my belongings would stay clean.
Shannon H.Nothing all good
KENNETH M.The owner was friendly and very helpful. He made this move much easier. I would highly recommend!!
Richard G.Best service ever. Splendid experience. If you need U Haul in this area, see these people.
STORAG GALORE OF W.Make uhaul available new years day
James J.Location had different hours listed online than what was posted at the location. Got charged for insurance that I said I didn't want or need, and no one was there at time of dropoff (1pm) on a Monday.
ANDREW C.They claim that I caused damage to the driver side door but the damage is not there!! I disputed it with my bank and wil receive my money back!! I believe I was discriminated against.
Jasmine G.Everything was great
JOAN C.The associate was friendly, kind and professional.
Matthew H.Nothing
SUZANNE W.They made the process so easy and very professional. I will definitely refer friends and family
BRENDA C.Not sure how this would work for someone anti-gun.
Joseph B.I was charged for cleaning but was given a dirty filthy truck to move my items !! I want a refund the cleaning ! Very unprofessional
ANDREA M.Gunners choice is by far the best place to get Uhaul equipment from. They take care of their customers. I would highly recommend them and i will be using them in near future.
LORIE G.This trailer was probably the OLDEST trailer UHaul has...... while it did the job, we were VERY leery that it would make the trip!! The lights barely worked and the trailer was wobbly and in bad shape!!! Good thing we were only transporting light furniture 150 miles. Have rented many, many trailers from UHaul and this was, by far, in the worst shape. Was very surprising to me, actually.
Carol A.Nothing Everything was Explained right up Front And Working with You if You Need To Change your Date was Great.
donna M.Gunner's Choice is awesome! Dwight's and Chrystal are a pleasure to work with!!
MICHAELSCOTT W.Gunners Choice did everything they could to help us and make our trip there easy. Thank you Gunners Choice!
ROBERT GENE SR A.The staff at gunners choice was so professional. Will remember this place next time I need another rental. Thanks staff at Guuners choice. Vary satisfied with the rental and great customer service.
STEVEN G.The mirror fell off so I couldnt use the truck for what was needed but I'm still being charged
Desirea S.Very nice man helped us get everything hooked up and ready to go. I highly recommend.
BRANDI R.Be informative
Cynthia G.NOTHING! They had everything well under control and from the time I walked in until I left, everything went so smooth
TIM M.Team Gunter was outstanding with assisting me in my time (even extending their day past their closing hours) Due to my emergent requirement I was able to get the auto transport from a location 15 minutes away vice 90 minutes. Mrs Gunter Was very pleasant on the phone as she got me orientated to their shop once the GPS took me through town. The Gunters also manage an Outdoorsman Shop complete with weapons of your choice for target/hunting/competition or home defense. The also have a museum with items that may rival some the historical items in the All-American Museum in Fayetteville. Thanks Team Gunter for your help with the Auto Transport and expanding my thoughts on the weapon control debate - I appreciate both!
Randy H.Great
Dustin P.Service was excellent! Went the extra mile to accommodate me.
Glenn K.Great experience overall.
David M.Gunners choice rental went above and beyond on their great customer service. I had issues with the remote access lock on the back of the truck, Dwight and Crystal made sure I got the help I needed. I highly recommend them for your UHaul needs.
Ernest A.N/A
Terry L.The friendliest people to work with! They are amazing and were so helpful with my move.
Heather L.Outstanding truck rental experience!!! Staff could not have been better.
Joseph M.Had a tremendous amount of issue with the lock. The owner of the facility had to come to the location to fix the problem. This caused about an hour delay in my trip.
Douglas A.I will from now on pick up or drop off at Gunners choice outiffers, They were so awesome!!!
Taylor D.