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Customer Reviews for Guttenberg Powersports and Marine
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Guttenberg Powersports and Marine
Everyone was extremely helpful. Great overall experience.
He was having trouble with u-haul internet. He could not bring up my reservation and the site would not accept credit cards. I ended up having to pay cash to get what I needed.
Inspect hauling equipment prior to leaving lat- there was a faulty tail light
First, I originally reserved the trailer for pickup in Dubuque (45 minutes away). A day before I got the call. Granted, I made the reservation a month in advance. In short, the location who helped me was top notch but the uhaul system is terrible and I not likely to rent from uhaul again.
We ended up taking the truck 5 miles to island and after speaking to several neighbors, did not have to empty house due to flooding. We returned after 2 hours, put gas in and returned unused. We were disappointed we were charged for the day. We will rethink using uhaul in the future. In the past, we had a positive result. The Greenes
It was ok
nothing , what great service !
I had reserved the truck for 8.30 am and booked movers to help me move who charge $55/hr. This guy Mathew took till 10.15 to only do the paperwork. I was there at 8.15 so that makes it 2 hr to only do the paperwork. The truck had no AC and the temp. Was 95F. Same thing to return the truck. He needed 1 hr. To complete the paperwork . There were no other customers at both times. They were just clueless. At the end he tried to charge me the wrong fee. $40 more. For 2 days even though I needed the truck for few hours . I have moved with UHaul numerous times. This place gives you a bad reputation .
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