The lot was easy to access. No problems with the return.
PETER P
Guttenberg Powersports and Marine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Guttenberg, IA 52052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Talked to an agent who made me drive 2 hours away to pick up a truck. I got there and they were not there I call their number, no answer. His name is Charles at the Kewanee Illinois location. Terrible service!!
Babucarr MMy only complaint is that I booked a month in advance and still had to drive an hour out of my way to get the truck instead of being able to use one of two local places. This costed me extra gas and time. I do appreciate that I was able to get the truck a day earlier because of this and the return date was not changed.
JASON Mthe Guttenberg Powersports and Marine was decent. However, the customer service could be different. The first lady that i dealt with lied about a previous conversation, as I had a witness in vehicle as we spoke. She wanted to have us pick up a truck in another town, an hour away which we could not do, she then stated that we could. Then the day before we got a call from a different person saying the same thing. i told her what had happened and that would not be acceptable. i told her that i needed to know if we couldn't get the truck in Guttenberg cancel our crew. She then did call about 1/2 hour and it was all worked out. The former lady lied and then hung up the phone on me as well.
amy mThey were polite and very helpful
Georgette W