Truck was the size we wanted and everything worked fine. Only problem was that a standing dolly was not available. But I was lucky to have several strong young people who were up to carrying several boxes at a time without a dolly. The flat dolly worked fine for the furniture. Paperwork afterward was prompt. The gentleman who processed our order was friendly and efficient, could not ask for a better experience.
Gail L
Guttenberg Powersports and Marine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Guttenberg, IA 52052
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThey overcharged me by three full days . When I said I took pictures and phone call recorded for more proof they just daid they will dput in a dispute and takes 3 days before someone contacts me!?!? So screw those guys. Never ever doing buisness again and telling everyone I know how crooked you guys really are.
BRANDON SThe lot was easy to access. No problems with the return.
PETER PTalked to an agent who made me drive 2 hours away to pick up a truck. I got there and they were not there I call their number, no answer. His name is Charles at the Kewanee Illinois location. Terrible service!!
Babucarr MMy only complaint is that I booked a month in advance and still had to drive an hour out of my way to get the truck instead of being able to use one of two local places. This costed me extra gas and time. I do appreciate that I was able to get the truck a day earlier because of this and the return date was not changed.
JASON M