Customer Reviews for Guttenberg Powersports and Marine
(U-Haul Neighborhood Dealer)

47 reviews

31738 Hwy 52   Guttenberg, IA 52052

(563) 252-7232

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(563) 252-7232

31738 Hwy 52
Guttenberg, IA 52052

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing. It was all great!

clark C. 
Rating:
5.0

Finding a trailer near the location I needed was nearly impossible. I'm glad I found one.

Steven P. 
Rating:
5.0

It was definitely quick and easy!

LYNNE C. 
Rating:
5.0

Customer did not leave a comment.

JON M. 
Rating:
4.0

We ordered Uhaul a month before we planned to move and the website confirmed the location would be Dubuque. However, the morning before we were informed we had to pick up in Guttenberg. Ok, we understand there are a lot of moving parts but having to drive 60+ MILES out of the way with NO compensation for the extra mileage was startling. We rearranged our schedule and family help to adjust for the change in location but we are still disheartened that uhaul was unable to help financially with the hour drive or the extra gas needed to pick up our trailer.

James P. 
Rating:
5.0

THE DEALER I/N GUTTENBU.RG WAS VERY HELPFUL AND COULD NOT UNDERSTAND WHY I HAD TO DRIVE ALL THE WAY TO HIS DEARLERSHIP TO PICK UP THE TRAILER..DEALER IN OELWEIN SHOULD BE TALKED TO ABOUT CUSTOMER SATIFACTION..

george W. 
Rating:
5.0

Customer did not leave a comment.

PAUL F. 
Rating:
5.0

Customer did not leave a comment.

Stephen A. 
Rating:
5.0

wonderful people and so helpful A+A+A+A+

matthew J. 
Rating:
5.0

Customer did not leave a comment.

Codi B. 
Rating:
5.0

Customer did not leave a comment.

JON M. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
3.0

Customer did not leave a comment.

JON M. 
Rating:
3.0

Customer did not leave a comment.

paul W. 
Rating:
5.0

Customer did not leave a comment.

Gary E. 
Rating:
4.0

Customer did not leave a comment.

Steve K. 
Rating:
5.0

Customer did not leave a comment.

Neil A. 
Rating:
2.0

Customer did not leave a comment.

Calvin G. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Christine B. 
Rating:
4.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

Everyone was extremely helpful. Great overall experience.

Charlene J. 
Rating:
5.0

Customer did not leave a comment.

Raymond B. 
Rating:
4.0

Customer did not leave a comment.

Marc M. 
Rating:
5.0

Customer did not leave a comment.

Brenda H. 
Rating:
5.0

Customer did not leave a comment.

Shawn R. 
Rating:
5.0

He was having trouble with u-haul internet. He could not bring up my reservation and the site would not accept credit cards. I ended up having to pay cash to get what I needed.

Patrick K. 
Rating:
3.0

Inspect hauling equipment prior to leaving lat- there was a faulty tail light

todd E. 
Rating:
5.0

First, I originally reserved the trailer for pickup in Dubuque (45 minutes away). A day before I got the call. Granted, I made the reservation a month in advance. In short, the location who helped me was top notch but the uhaul system is terrible and I not likely to rent from uhaul again.

Chris M. 
Rating:
2.0

Customer did not leave a comment.

Gabrielle L. 
Rating:
5.0

Customer did not leave a comment.

Ellen P. 
Rating:
3.0

We ended up taking the truck 5 miles to island and after speaking to several neighbors, did not have to empty house due to flooding. We returned after 2 hours, put gas in and returned unused. We were disappointed we were charged for the day. We will rethink using uhaul in the future. In the past, we had a positive result. The Greenes

farl G. 
Rating:
3.0

Customer did not leave a comment.

William R. 
Rating:
3.0

It was ok

Clayton W. 
Rating:
4.0

Customer did not leave a comment.

brenda H. 
Rating:
5.0

Customer did not leave a comment.

Martha B. 
Rating:
4.0

Customer did not leave a comment.

Todd R. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
4.0

Customer did not leave a comment.

Barbara O. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
4.0

Customer did not leave a comment.

Caitlin O. 
Rating:
5.0

nothing , what great service !

GARY E. 
Rating:
5.0

Customer did not leave a comment.

DAVE B. 
Rating:
1.0

I had reserved the truck for 8.30 am and booked movers to help me move who charge $55/hr. This guy Mathew took till 10.15 to only do the paperwork. I was there at 8.15 so that makes it 2 hr to only do the paperwork. The truck had no AC and the temp. Was 95F. Same thing to return the truck. He needed 1 hr. To complete the paperwork . There were no other customers at both times. They were just clueless. At the end he tried to charge me the wrong fee. $40 more. For 2 days even though I needed the truck for few hours . I have moved with UHaul numerous times. This place gives you a bad reputation .

No reviews have been submitted for this location.

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