Nothing there to improve!
CATHERINE V
Customer Reviews for Hi Way Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The secretary at the office or manager was super friendly very helpful, even tho we both lack knowledge she made sure to find directional book, and help me with the towing dolly, went above and beyond
Miguel TThere’s no indication your at the right place only the address
JAZELL GNothing. Everything was fast and easy. The ladies were very nice and polite.
CLARICE SOutdoor dropbox
ANTHONY MEmployees were helpful and very nice.
MARY BDrop off location was easy to deal with in off hour of operation on a Sunday to return the equipment. The lady that processed my rental in Uniontown PA was awesome to deal with as well. Overall a great experience picking up and dropping off the rental. Thanks -Jeremy
JEREMY WHave been using Uhaul for many, many years for my moving needs and have always had a positive experience.
ROBERT GI couldn't recommend anything to improve. Everything went exactly as it was supposed to and it was great.
JEFFREY TJust no nonsense service, got what I wanted, paid for what i got. Done deal!
JOHN HMy service was great, I will always rent from this company. They make it so convenient and are always so pleasant.
DOMINIQUE NQuick, affordable and simple process.
JASON MI honestly can't say what could be done better. I have rented u haul at two different locations in the past couple of months. The process is easy and the level of service with the vendors and the company couldn't be better.
FRED BJust a storage place, no personnel available to help.
JOSEPH CThis location was the best U-Haul location I've ever been to. They were so helpful!
DANIEE RAfter looking over reviews for the “other “ U haul location in the immediate Uniontown area near the mall. Then calling there myself . It was very clear these reviews were accurate. I was referred to Sandys place in hopwood. Can’t give her enough praise . VERRY helpful, truck was clean . Everything couldn’t had been smoother. Highly recommended going there for rental in the Uniontown area !
ROBERT WFine the way it is thank you
RICHARD IGreat, helpful customer service!
Gerald RQuick and easy drop off.
William GRestroom use for paying customers
JULIE PAwesome place to rent from. Well use them again.
Joy NNothing
BETTY CWas over charged the office I got the truck from stated they had wrong milage fine with that but stated I used 73 miles moving from 3 streets over 3 times and used that many miles which was a crap move I would not tell a friend to rent from this place think that the place ripped me off big time
Delta BEverything was excellent. The employees are very nice, helpful, and thorough. They took care of me very quickly and the truck ran great. This is now my preferred local location. I will definitely recommend to others.
Todd HThe person at the desk is a very good administrator. She covers all aspects of the process and is also a customer advocate. Otherwise, it would be possible to shop around. I'll keep coming back. Thumbs up!!
Michael FThe self-service rental is horrible. The app wouldn't work. I had to call Uhaul to get anything to work to get my truck. Sat for over an hr trying to pick up the truck. I was literally still there when the store opened. Do not recommend the self service to anyone.
CINDY CGreat service
Holly WNothing that was evident to me.
RICK HVERY NICE PEOPLE AT THIS LOCATION
Edwin PLady in charge at site was friendly and happy to help my needs!
tom wVery nice service was fast and easy
PATRICIA AI can’t really recommend a place without having any interactions with them. It seemed like it would be a nice place though.
Douglas HThe attendant at the desk was excellent & efficient.
Joseph LThey were awesome
kalee fStaff is friendly, respectful and courteous. Checkout and check in was a breeze. Equipment was in excellent shape. I will recommend this location to any and all .
ROBERT BNo further comments, service was superb
Inoke DThe customer service skills of the lady there are not very good
Nicholas KI filled my tank halfway with gas like they asked, and was still charged $23 for gas.
LEAH LEasy to find and good parking...folks were very nice and quick...have returned trucks at this location before...Thank you.
Michael GNa
Evelyn HThe remote pickup process is overboard and arduous. It shouldn’t take 30 minutes to pick up a truck. Need to fix the interface.
Jonathan BFriendly, fast, professional.
Shavala TGreat tow Dolly with brand new straps. Thing was in great shape ready to go
Jarrod SAgent was friendly, knowledgeable and helpful
sonya tPlenty of room and helpful.
Timothy B