I have used the trailer equipment several times in the past few years. I was surprised to find that the rental rate has doubled from a few months ago. It was disappointing.
LEE P
Customer Reviews for Happy Cars Detailing & Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
good staff
RICHARD DNothing. Jeff was awesome!
SARA TTodo está bien no hay recomendaciones
EVEL FVery helpful through entire process.
DANIEL KExcellent management. Always helpful and courteous. Jeff is great.
JOSEPH MEasy fast and simple 10out of 10
KEVIN RI had a good experience. It was the 1st time I had personally rented a uhaul so I had no idea what to expect and was pretty nervous about it. I had no issues at all, and wouldn't hesitate to rent again.
KAREN LConsistently a great option for my business needs.
WILLIAM WJeff at Happy Cars Detailing was a pleasure to deal with. I booked a rental online the night before, called the next morning to verify. Very easy process. I highly recommend this location to anyone looking to rent a piece of equipment. They detail cars and also do some light mechanical work.
JOHN FThe man that runs this place is so nice. And this location is the cheapest by far.
SHEILA SThis office is a franchisee, aside from an impressive selection of trucks and trailers, there was little else available. This franchise chose not to carry any of the standard issue rental items such as a trailer ball, boxes, packing blankets, hitches etc. I ended up (to his and U-Hauls' benefit, spending thousands more than anticipated. The whole experience left a very bad taste in my mouth given the number of times I have used your services.
BERYL Jthis location was closed when truck dropped off. Did pick this location because was unsure when would drop off and this facility allowed 24hr drop off.
Michael PThis Rental Location is Always Friendly and More than Helpful with the Rental !!!!
JEFFREY PJeff at Happy Cars Detailing is a top notch U Haul representative. Our rental went smooth, the truck was clean and warmed up for us.
JAMES WThe trailers should have a hitch jack on all of them.
DEVLIN HEverything at the location and with the truck and with the service and the service team was great on the other hand, U-Haul's app and email website can be glitchy and problematic and hard to access at numerous times. If you made this better it would be very helpful to everyone cuz I ran into this problem for months and months and years now
JOSEPH MOld trailer weak floor doir eas slide up and hard to open and shut
ETHAN CEverything was excellent. Great customer service and ease of transactions.
STEFANIE WKeep doing what you do! I appreciate all you do when I need a rental truck! Thank you!!
DANNY EI rent from happy cars whenever I need a Uhaul. They always make the rental and return process very easy. I always recommend them!
DANNY EVisit to the dealer was very pleasant. Very kind and friendly.
DAVID WAmy is very personable and pleasant! She does an excellent job!! I have recommended them often and will be glad to continue to recommend happy cars!!
DANNY ENothing at this time.
DAWN HOnly problem drivers side mirror kept vibrating down
Marcia AGood location, quick service, solid experience.
DANNY AThis was a very easy move foe us. Convenient pick up and drop off with absolutely no issues. Thanks
GREGG BI always recommend Happy Cars. The best U-Haul renters.
ELIZABETH BCheck mounting and load securing hardware caused damage to my personal property and almost made me lose my entire career and could have easily been the cause of a serious accident
MATTHEW VJeff was really good to work with. He explained everything I needed to know and answered any questions I had. Recommendations from me always go to happy cars Uhaul
DANNY EI feel fortunate to have this U-Haul location in my backyard...very accomodating!!
WILLIAM WI had never pulled or dealt with a trailer and they were so helpful from start to finish!!!
MONICA LGreat location and manager.
JOSEPH MGreat service, Quick and Easy experience
Joshua FI'm just putting no because you guys are playing with the gas. I turned it in with that exact amount of when I picked it up. Not right.
RICHARD MMake sure your damn system is running when someone has a reservation or, at the very least, a back up plan in place. I was 2 hours late getting my rental because of this. The guy I rented from was a great help and very patient. However, I won’t be using this company ever again due to poor communication, poor network errors, and a shitty app.
Jeff MThis guy was amazing and helped with a lot when dropping off.
Austin TJeff the owner does a great job. Helpful with everything.
JOSEPH MSomehow jeff came through again and he ended up have a truck for me to rent today. Did know if it was going to be possible.. but it wa. Thank you!!
Danny EThe service was great!
Abraham DMake it where I can rent a 26' for local. People do move houses in the same town too
Richard SNo comments
Boston JThey open at 9 am. We start at 7 am and we needed a truck to move furniture from 1 job to a storage building. The other rental that is only a block from us opens at 10 which cost them a rental. So if possible an earlier rental time if possible other than that absolutely no issues
Jason LHave had as good experience as any in 35 years of renting personally and for business.
WILLIAM WThe first thing I had a reservation and when I got there the agent couldn't find it and then it disappeared I ended up having to wait over an hour to get my vehicle. After I got my vehicle and I took off I realized that the windshield was making extreme noise and the seat belt on the driver side would not and I repeat would not lock in place. When I called the 1-800 number for U-Haul they could not resolve the issue and I was told that I have to wait until Monday April 1st to talk to customer service to resolve my poor rental and accommodations that are going to be made towards my payment of such
Chuck GJust keep up the good work
Danny EHonesty I’m very pleased with everything happy cars does for me so there’s really nothing that I think they could do to improve
Danny ENice folks, all went well!!
Earl MJeff was outstanding, got us the right trailer, helped us connect and provided a flawless customer experience.
Christopher JRenting and drop off were easy! The Cargo van was great! Everyone at Happy Cars were great!
Steven SGreat customer service
JOSEPH MJeff is great to deal with! Takes great care of me whenever I need a rental!!!!
Danny Ehad a hard time getting truck as they requested a second person verification after I gave them credit card info, picture of myself and drivers license picture. I also had a hard time returning truck.
Tim GI scheduled the rental two weeks ahead of the day that I was going to use the truck and was not given any instructions until the day of when I scanned the code. Then I had trouble getting anything to go through on the app. I called customer service and they sent me to someone who is not able to access my district. Thankfully the guy for the location showed up and helped us out. Then when we went to turn the truck in, the app wouldn't work again.
Robert F