Customer did not leave a comment.LINDA S.
Customer Reviews for Happy Cars Detailing & Repair
(U-Haul Neighborhood Dealer)
La Porte, IN 46350
Services at this Location:
- Monday - Friday:
9 am - 2:30 pm / 3:30 pm - 5 pm
9 am - 12 pm
Special Operating Hours
- 1/24/2022: 8:00 am - 12:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Larry R.
Customer did not leave a comment.JOSEPH M.
When i was online renting the truck it said it was 0.89 per mile when i got there he told me 0.99 on weekends. I think you let your customers know that from the begining. Unles it was written in there somewhere i did not see it.Pam B.
Customer did not leave a comment.Samuel D.
Customer did not leave a comment.Paul L.
Excellent experience! Great customer service!RICHARD R.
Customer did not leave a comment.Anna T.
Front wheel felt like it was gonna come off! We called back the owner said he would take care of it as soon as we dropped it back off noone informed him of the problem before now! He was pleasant and over all very easy to work with! The truck was not a problem for us since we were only using it for about 20 miles! Would use this location again!! Over all expierance was excellent!!Patty G.
Rep was extremely nice and helpful.ALBERT L.
Customer did not leave a comment.Craig C.
Customer did not leave a comment.Julie D.
Customer did not leave a comment.Carlos M.
On the uhaul app or website please include the option to upload photos. I took a picture of the mileage and fuel level before I started my return. By the time I got to the point of taking a picture of the odometer and fuel gauge I had already put the keys in the drop box. This has nothing to do with the location. I would definitely rent from this location again when the time comes that I need a uhaulCharles M.
Super friendly, super convenient, clean and very easy to use.Grace A.
The location was fine. My experience with U-Haul was not that great. I reserved a 20 ft truck, found out later it wasn't available. Was told I could only get a 15 ft. I asked if I could have a mileage discount because I'd have to make more than one trip and was told no. I called back and asked if the other locations nearby could be checked for the larger truck. The representative's attitude made it clear that she wasn't happy to have to check. While on hold I got disconnected and had to call back and spent over 10 minutes on hold. She then told me that there were no 20 ft trucks available anywhere. I just didn't appreciate the lack of good customer service attitude. The actual rental location was fine.Mary H.
Customer did not leave a comment.James S.
Nothing, the service was great and Jeff was very accommodatingLONNIE R.
Customer did not leave a comment.Nancy A.
Customer service was above and beyond and greatly appreciated!!Lorren W.
Customer did not leave a comment.Brett S.
The owner was great! More business owners like this need to exist.Nicholas A.
Customer did not leave a comment.Eric S.
Customer did not leave a comment.Bob C.
Night drop after hoursGORDON L.
Start offering car carriers equipped to handle larger vehicles.Michael P.
All i can say is that the driver side ratchet strap was so rusty that the hardly functioned and barely released i personally would not use that trailer again until its fixed as that ratchet could breakQUINTIN M.
Very nice people!Jim R.
Customer did not leave a comment.Dwayne W.
I will not recommend u-haul in general to anyone my experience with the u-haul storage facility employee at 8900 S Cicero in Oaklawn was unspeakably unprofessional and how so very unorganized between the facility and the customer service reps on the phone all need to be retrained on how to properly take a reservation and to know what size units will fit the amount of furniture being hauled as well as the online app to check your equipment in is very bad as well as trying to get someone on the phone to help you with your matter.Laurie B.
Customer did not leave a comment.Karl K.
was very helpful except he did not change the location for drop off as what he told it would be a un none locationJoseph K.
Thank you Jeff. Great place to also get your vehicle detailed and repaired!!Anthony P.
just keep doing what you are, today's experience was A+russell S.
Customer did not leave a comment.christy S.
Customer did not leave a comment.Tarra Kay S.
Happy Auto is friendly, organized and treats you well... exactly what you need to get your move started on the right foot. SteveSteve W.
Owner very helpful Now UHaul? Your mobile check in beyond SUCKS! You got a lot of work to do, did not recognize my location, could not check in, thank God the owner showed up to help, UHaul made me late to meet the movers.Ken T.
Older Truck with a lot of miles, but ran OK. Brakes were a little soft.Norm K.
Very helpful Very nice ppl owner Would come back again thank youSherry C.
Jeff was more than gracious to us, he made our U-Haul rental smooth! All we had to do was answer a few questions, he did all the work.Gary S.
Customer did not leave a comment.CATHLEEN B.
Counter clerk who processed the rental was not very knowledgeable about the truck.Gregory F.
Your confirmation was unclear about where to pick up the truck. The woman in customer service was impatient and rude. However, Jeff at happy cars was super nice and very informative. He was super helpful. In fact he was the first person I talked to with this organization that had any intelligence.Renita V.
Customer did not leave a comment.Tom T.
Customer did not leave a comment.ERIC S.
Customer did not leave a comment.Thomas N.
Customer did not leave a comment.Sam D.
Customer did not leave a comment.Douglas S.
Customer did not leave a comment.Shannon B.
Customer did not leave a comment.Andrew D.
The man that took care of me was very friendly, and knowledgeable. I had great service. If I ever need to rent a uhaul again, I will definitely be going back there. Thank you.Tracy R.
No hassles, received everything in a timely manner. Your stressed enough with the move, and thank you for making this move easier.VICKIE D.
Better prices. Free appliance dolly with vehicles 20 ft. and over. $300 for 2 day usage is ridiculous.Tommy C.
Smart phone app no good. Uhaul.com no good. Much frustration.GREG B.
Vet painless processAdam D.
Have a closer place to pick up the truck I need. Its cost me 18 miles just to pick up and drop off the truckJames H.
Customer did not leave a comment.Dan R.
As far as I can tell no need at this point. Jeff was an absolute gentleman. Warmed up the unit for me (it was a chilly day), offered an extended day, and was pleasant to to business with.Ebony M.
Customer did not leave a comment.Jeffrey F.
The driver's seat handle was broke. Needed the uhaul for two days and could not get the uhaul for the time we need.Jake E.
Everything was great. The service was very good and the vehicle was clean and ran smooth. Easy going good people. I would highly recommend the East Jefferson, Laporte, Indiana 46350 location. Thank you for showing us people care and will go above and beyond to help.Nathon H.
Really friendly service! They were very fair and easy to work with!! Will use them again for any uhaul needs!!!carmen P.
Customer did not leave a comment.Jerry F.
Great ServiceJoseph W.
Customer did not leave a comment.Jerry F.
This lo cation was very helpful I extend a large well done.GREGORY P.
Customer did not leave a comment.Stephen K.
Customer did not leave a comment.Joe C.
nice guy.Kelly H.
No improvement, everything and everyone were exceptional.Sheila K.
Customer did not leave a comment.George S.
Customer did not leave a comment.Pat F.
Customer did not leave a comment.Adam K.
Customer did not leave a comment.Mark J.
For starters we were charged more than quoted. Then we didn't even get 50 miles from home, blew 2 tires on trailer and had to wait 2.5 hours for them to be replaced. Then returning the u haul in Knoxville was a nightmare because the address we were given doesn't even exist. Not ever using uhaul again!MIKE N.
Customer did not leave a comment.Curtis F.
Customer did not leave a comment.Bill K.
Great customer service!Jeremiah A.
Customer did not leave a comment.Lynda S.
Customer did not leave a comment.Corey W.
Customer did not leave a comment.Jesse Y.
Easy and professional!Juan P.
Customer did not leave a comment.barbara C.
I used this facility as a pick up in October and was treated very well. No issues.Gail S.
Customer did not leave a comment.Mike B.
Customer did not leave a comment.robin T.
on a freezing day, the manager had the truck all warmed up and ready to go. the truck was brand new, only one trip on it before I got it. Very comfortable. There was a leak in the freight door gasket, and my boxes were all soaked and cost me a full day in unloading and repacking. the regional manager comped me two days, which satisfied me.Tracey S.
Thank you Jeff! Great trailer.Steve V.
Worst moving experience I filed a complaint I want a refund.Bryan L.
Customer service was great. I will return for service herr5. Thank you Jeffjoanne K.
Great equipmentwilliam M.
Customer did not leave a comment.Jeff T.
Customer did not leave a comment.KEN W.
When I arrived the office smelled heavy of smoking, not the best environment.Paul D.
Customer did not leave a comment.Damon C.
Customer did not leave a comment.Tim S.
Customer did not leave a comment.Doug J.
Customer did not leave a comment.Terry H.