Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The person who rented us the truck left us standing in the parking lot because he had to drive home and use his home computer to check my information,which was already entered. He gave no idea how long to wait there and our ride had already left. Maybe supply him with a laptop?
Jodi E.
Rating:
4.0
👍
Dave H.
Rating:
5.0
Customer did not leave a comment.
Chris R.
Rating:
5.0
Customer did not leave a comment.
Edgar T.
Rating:
5.0
Customer did not leave a comment.
James N.
Rating:
5.0
Harry was friendly and professional. I wish all my business experiences were this great.
Steve A.
Rating:
5.0
The owner was very helpful . He answered all my guestions. Excellent service. Nice trucks!
James E.
Rating:
4.0
Customer did not leave a comment.
David B.
Rating:
5.0
The gentleman that helped me rent the vehicle transport was very helpful and polite. 100% would come back to him.
Jason P.
Rating:
5.0
Dropped off uhaul after hours. Left key in drop box. Was given informative and helpful text messages, including a picture text, as where to leave the uhaul. Spoke with Harley's Monday, the next day, and all was good. They were very nice.
Robert D.
Rating:
5.0
Customer did not leave a comment.
LARRY M.
Rating:
5.0
Customer did not leave a comment.
Kia T.
Rating:
2.0
Small satellite location with nothing to offer
STEPHEN K.
Rating:
5.0
Customer did not leave a comment.
JAMES M.
Rating:
5.0
Customer did not leave a comment.
John M.
Rating:
3.0
Customer did not leave a comment.
Sinnamon K.
Rating:
3.0
Customer did not leave a comment.
Devin W.
Rating:
5.0
Customer did not leave a comment.
charles F.
Rating:
5.0
Customer did not leave a comment.
Maria A.
Rating:
5.0
Customer did not leave a comment.
AARON R.
Rating:
5.0
Customer did not leave a comment.
MICAH R.
Rating:
5.0
Customer did not leave a comment.
John T.
Rating:
5.0
Customer did not leave a comment.
Joey B.
Rating:
5.0
Customer did not leave a comment.
Brian P.
Rating:
5.0
Customer did not leave a comment.
Harry S.
Rating:
5.0
Customer did not leave a comment.
Christopher S.
Rating:
5.0
Customer did not leave a comment.
MICHAEL Z.
Rating:
5.0
Wet satisfied thank you.
SCOTT D.
Rating:
5.0
Harry was very helpful and accommodating.
Denise K.
Rating:
5.0
When a reservation is made, UHAUL should ensure the equipment is available when the reservation is made. Don't call the day before and after the payment has ben made to say, You have to go somewhere else to pickup. The pick up agent was friendly and processed the order efficiently.
Richard T.
Rating:
5.0
Customer did not leave a comment.
Denise K.
Rating:
5.0
Customer did not leave a comment.
Stephen G.
Rating:
5.0
Customer did not leave a comment.
Jack B.
Rating:
4.0
I can't think of anything that could be improved he was very courteous informative and polite did an excellent job in informing me on how to load the trailer hitch and unhitch the trailer
Cheryl W.
Rating:
5.0
I just dropped off truck at this location with drop box. Very easy and convenient.
Ellen F.
Rating:
5.0
Customer did not leave a comment.
Sean G.
Rating:
5.0
Customer did not leave a comment.
Kyle B.
Rating:
5.0
Customer did not leave a comment.
Kris B.
Rating:
5.0
Customer did not leave a comment.
Christopher L W.
Rating:
5.0
Customer did not leave a comment.
Adrienne H.
Rating:
5.0
Tried to use the mobile pickup but the second step in verifying they drivers license wouldn't work...said to scan but no option to click to scan. Thankfully the owner was at the location to enter everything manually. He was very friendly and we would definitely use this location again
Alejandro A.
Rating:
4.0
Customer did not leave a comment.
Rebecca K.
Rating:
3.0
Never anyone there, you text the trailer number and they know it's dropped off.
Wesley C.
Rating:
5.0
Customer did not leave a comment.
Great lakes G.
Rating:
5.0
Customer did not leave a comment.
Kelly J.
Rating:
5.0
Customer did not leave a comment.
HARRY H.
Rating:
5.0
Customer did not leave a comment.
Sherry P.
Rating:
5.0
Customer did not leave a comment.
Eric L.
Rating:
4.0
Customer did not leave a comment.
Tiffney S.
Rating:
5.0
Customer did not leave a comment.
Sherry D.
Rating:
5.0
Customer did not leave a comment.
Joe D.
Rating:
5.0
I dropped off after hours
Doris M.
Rating:
5.0
Customer did not leave a comment.
Jeffrey C.
Rating:
5.0
Customer did not leave a comment.
Jay B.
Rating:
4.0
Customer did not leave a comment.
Gary T.
Rating:
5.0
Customer did not leave a comment.
Khris B.
Rating:
5.0
They were very pleasant and understanding about the situation that went on with the other company not explaining the situation
Tanya F.
Rating:
5.0
Not much...all good
Wallace M.
Rating:
5.0
Harley's is the best place around to rent a U-Haul! They are courteous, efficient, and dependable. If you are near this location, we highly recommend!
Timothy H.
Rating:
5.0
Customer did not leave a comment.
Ewing H.
Rating:
3.0
Customer did not leave a comment.
Deangela R.
Rating:
5.0
Customer did not leave a comment.
Steven T.
Rating:
5.0
Customer did not leave a comment.
Joseph P.
Rating:
5.0
I think everything was done very well. The truck was clean and arrangements were efficient and correct. The dispatcher was knowledgeable and friendly.
Daniel S.
Rating:
5.0
Harleys mini storage was amazing and helpful. I would definitely recommend his services for a uhaul.
Shannon H.
Rating:
3.0
Talk to the manager on the phone just use the drop off slot to turn the vehicle in
Tim B.
Rating:
5.0
Mr. Harley was very accommodating. Our move took longer than anticipated and he was able to extend us with no issues. I would recommend Harley's Tire and Auto to anyone in our area looking to rent a clean, dependable UHaul.
Christopher T.
Rating:
5.0
Nothing
Betsy S.
Rating:
5.0
Customer did not leave a comment.
Paige S.
Rating:
5.0
Customer did not leave a comment.
Jim F.
Rating:
5.0
Customer did not leave a comment.
DWAYNE H.
Rating:
5.0
Customer did not leave a comment.
Miguel T.
Rating:
5.0
FABULOUS customer service
Nicole K.
Rating:
3.0
Customer did not leave a comment.
Walter A.
Rating:
5.0
This location was everything you would ever want a uhaul location to be. Thank you Harry
Jessica F.
Rating:
5.0
Customer did not leave a comment.
Paul R.
Rating:
5.0
Customer did not leave a comment.
Great L.
Rating:
5.0
the owner was very helpful,, going out of his way to accommodate us on short notice,, thanks again
Craig H.
Rating:
5.0
Customer did not leave a comment.
GEORGE V.
Rating:
3.0
Customer did not leave a comment.
Michelle R.
Rating:
5.0
I don't know everything was great for this was my first time.. I would use Uhaul again.
Hennietta S.
Rating:
4.0
Customer did not leave a comment.
Christina F.
Rating:
5.0
Customer did not leave a comment.
Mark G.
Rating:
5.0
Customer did not leave a comment.
MIKE F.
Rating:
3.0
The owner Tried to pull the U-Haul out for me and get it started with the heat on and he hit my car. My car is in the body shop waiting for an estimate right now.He took all day to give me any insurance information that the claim was filed. I contacted my insurance company as he took to long to process the claim through Newhall because I was without a vehicle. I was traveling out of town moving my son into his new home. I love the 150 miles away from here . And I was still charge for you after all this.I will be calling corporate on Monday. I am very dissatisfied and not quite sure how many years you have again after I've used it numerous times for different things.