No furniture dolly in truckAlfredo G.
Customer Reviews for Hasty Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Brian L.
Customer did not leave a comment.Jason H.
Better instructions to open lock. I had to really slam the handle down to get lock to pop. Had to get on phone with someone. Location was not helpful but he was working alone and couldn't leave store due to customers. Pick up took an hour.Kim S.
It took 50 minutes just to scan a photoPruthvish M.
Customer did not leave a comment.STEPHENWAYNE F.
When people reserve a vehicle online you should ask them then to submit a photo of their face and their license in advance and get their additional contact info. It took me 15 mins to do this when picking up the truck and taking all the required pics. At least tell people this so I could have came earlier and left on time. Also when using drop off service i had issues. Took all the pics and at the end an error occurred and told me to do it again in a few mins. Luckily store personnel told me not to worry and took care of it or I would have been extremely annoyed. People are already tired from moving and then they have to wait on online service disruptions and not know when it will work. I tried calling uhaul and could not even get through. Otherwise truck was good and price was very fair. Not a negative review just a definite need for improvements with the reservation process. Im a very patient person so if it bothered me a bit it would definitely bother others.Sara A.